My BMW is running like clockwork. I have no complaints at all. Alistair, the salesman, was faultless; from start to finish, everything was pretty much perfect. He really did deliver great customer service with his upbeat personality and great wisdom about the cars that he was selling. 

It would not be fair of me to rate Phantom anything less than top marks for all the hard work Chelsea did to make sure it was a stress-free experience for me while buying my Audi Q5 from her. There was not a single question I asked her that she was unable to answer. I'm delighted with my Audi Q5. It is such a beautiful car and drives like a dream. 

From the moment I became a proud owner of my Volvo, it has been such a joy to drive. The car is flawless, and I am absolutely in love with it. It's not just the car that has made my experience so enjoyable, but also the remarkable service provided by the dealership. Chelsea in particular, with her knowledge and expertise. She was always ready to assist, and this stood out to me when she was happy to help with an issue I had with my car. Chelsea promptly stepped in and resolved the matter, making the process seamless for me. What stood out was not just her professionalism and approachability, but it was also refreshing to speak to someone directly over the phone, and the assurance of a guaranteed appointment at the dealership was so convenient. I'm looking forward to many happy miles of driving in my new Volvo, and I have Chelsea and Phantom Motor Company in Wigan to thank for that. 

The Ford Transit we bought from Phantom Motors for our company is a reliable van that is doing the job we need it to. Chelsea was a lovely young girl who went above and beyond to make sure it was a smooth transaction. A solid five-star experience. 

Overall, I'm really pleased with the VW Transporter I bought from Phantom. Chelsea, the sales executive, was friendly, polite, and went out of her way to help me with everything. 

If you like your cars and want a great, relaxed, non-pushy service, this is the dealership for you. Alistair was the sales rep that helped me with my purchase of my VW Golf. The service was spot-on. I have used Phantom Motor Company before and had a fantastic experience with them. I only live in Chester, so it is not far for me to travel to Wigan, which also makes it an easy commute. Thanks for making my purchase so simple, and yet again, a fantastic service.

When I first purchased my car from Phantom Motor Company, I had a minor issue at the start. The aftercare team handled this with professionalism. They promptly addressed this and ensured that everything was resolved to my satisfaction. When I noticed a brake pad warning light in the initial video, I reached out to Alistair. He not only acknowledged my request but also went the extra mile. A second video was promptly provided, demonstrating that the issue had been fixed. Alistair’s commitment to customer satisfaction and his responsiveness truly impressed me. The customer service and aftercare from Phantom Motor Company have been outstanding. I highly recommend them for their transparency, honesty, and dedication to resolving any issues promptly.

Really great service all around. The driver kept me updated and was punctual, courteous, and professional on delivery.

I purchased my previous car from Phantom Motor Company in Wigan, and the whole experience was second to none, so when the time came to buy my Audi Q5, there was no doubt in my mind about where to go. Brian, the salesman, was terrific, and he explained each step clearly and in a jargon-free manner so that everything was easy to understand. The car was a sight to behold, presented in pristine condition, looking like it had just rolled off the production line. The next car I purchase will definitely be from here; they have earned my loyalty.