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11 reviews from our car dealer reviews community
Leave a review for A1 Autocentre
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11 reviews from our car dealer reviews community

Leave a review for A1 Autocentre
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"Disgusting company do not buy from these"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car from these people my car was covered with 6 months warranty the car broke within these 6months a very expensive fault I was assured I was covered by the company and told to contact the warranty team we did this and was sent back forth for weeks on end until the company then decided my warranty had in fact expired a now and wouldn't be dealt with at all my issue was raised within my warranty time but because the dealership and warranty are it so difficult they made sure they dragged it for weeks until the warranty had ran out and no one wanted to deal with it! I was blocked and told they wouldn't deal with the issue any further. Scam company

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"Is A1 autocentré castle lane open"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been trying to contact Craig at A1 autos Bournemouth but it’s coming up page not found does anyone know if they are still open.

Lee Platt in response to Is A1 autocentré castle lane open

I’ve been trying to do the same, need to get into contact with them for a v5 which I haven’t received yet and need to tax my car :/ did you manage to find anything?

"Great customer service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a second hand car here and feel confident that it is in excellent condition and that is anything did go wrong Craig would get it sorted. He was friendly, knowledgeable and professional and honest. Many thanks!

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"Outstanding customer service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Quite simply the best used car dealership I’ve ever been to, and I’ve been to a lot! Completely honest, straightforward, pleasant, open, no pressure, quality cars at very good prices. From finding the car on Autotrader (outstanding photos Marea!), setting up a test drive next day with Rob, who was extremely knowledgeable and let me drive as long as I wanted, to making the deal with Tony the owner - absolutely a pleasure to negotiate with, enjoyed the process and made a deal we were both happy with - then picking it up a few days later and doing the paperwork with Craig, who could not have been more helpful getting it all sorted and dealing with a couple minor issues before I drove off. Would not hesitate to buy another car from A1 Autocentre, highly recommend. Wishing all of them a happy, and especially healthy, holiday season! Many thanks!

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"Customer focus"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great to receive great customer service from management and sales at A1 Autocentre. Everything done as one would expect . All we had to do was hand over the payment. The car was perfect and all the paperwork was done for us including cherished number change, registration tax and everything. We had spent the previous weekend trying to buy a new or demonstrator MERCEDES from main dealers in both Poole and Southampton but surprised by the main dealer apathy and disinterest in taking our money. A1 Autocentre made us welcome and valued. We spent about £26k so MERCEDES main dealers lost to a much better business that actually wanted to serve a customer and do business. We will recommend this dealer and come back in future.

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"good service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with service from start to finish small problems sorted without a fuss

"Fantastic garage "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After looking for a white Audi A3 for weeks I finally found her in a1 auto centre was on a Sunday afternoon and they were ment to be shut but thankfully they stayed open for me to test drive and soon as I took the car out I knew she was mine They gave me a good price for my part exchange and was very quick and professional to exchange and buy the new one Very friendly and there to answer any questions Many thanks

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"Very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a ford focus from A1 back in April and everything was perfect. The car is spot on and I have had no issues with it, the service was excellent and the sales team were really helpful. I would recommend this dealership, I had a very good experience buying from them.

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"review for a1 autocentre"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A1 Autocentre were pretty good and I would consider using them again for my next car, one thing that did tickle me a bit was that they never told me the car I bought used to be a private hire taxi, the car is fine but I feel this is something I should have been told at the time of sale.

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"Stuart Slade"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly dealership. I took finance out on my purchase and they dealt with all the paperwork efficiently, would recommend them to anyone looking to buy.

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Dealership Information

A1 Autocentre in Bournemouth is a used car dealer that has a wide range of low mileage used cars in stock ranging from sports cars, convertibles, hatchbacks, saloons, estates and 4 x4. They are able to work with you to agree finance and payment plans that start at a low price; meaning that you can easily and cost-effectively own the car of your dreams.

A1 Autocentre also offer great part exchange packages, drive away insurance, warranties and every car sold is HPI checked, fully prepared and inspected prior to you driving it away.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews4.4 out of 5 stars — Rated Very Good
Excellent
9
Very Good
1
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    A1 Autocentre
    Castle Lane West
    Bournemouth
    Dorset
    BH9 3LG

    Get in touch

    01202 530100
    http://www.a1-autocentre.co.uk

    Opening times

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    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About A1 Autocentre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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