This website (the “Site”) is operated by www.cardealerreviews.co.uk ("we", "us" or "our"). We respect the privacy of visitors to the Site and those who use our services. We recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. That's why we have put a policy in place to protect your personal information (as defined below). Please read on for more details about our privacy practices.
What information do we collect?
We receive and store information you enter on the Site or give us in any other way – this will include details by which you can be identified (“personal information”). We may gather and use information about you in the ways set out below.
Please note that any information (including any personal information) that you include in a review you submit to the Site (a “Review”) will be publicly available. We cannot be responsible for the use of any such data by any third party. We recommend that you avoid disclosing any personal information in a Review.
How do we use it?
Purposes related to your Review
We will use your personal information to allow us to post your Review, for dealing with your Review and enquiries, and for general administration and customer services purposes. We may share your information with service providers and agents for these purposes. We may disclose your certain information to the car dealer in respect of which you have posted a Review, if we need to discuss the Review with that car dealer, but this will not include personal information.
We intend to continue improving the content and function of the Site. For this reason, we may monitor customer traffic patterns and website usage to help us improve the design and layout of the Site and provide content that we think will be of interest to you.
We may share your review across social media (such as Facebook or Twitter). This will only contain your personal information to the extent that you have included it in a Review. As we say above, we recommend that you avoid disclosing any personal information in a Review.
We may keep your information for a reasonable period for all of the purposes listed above.
How do we protect your information?
Whilst no website can guarantee security, we take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
Links to other Websites
We are not responsible for any of the practices of the providers of websites that are linked to our from the Site(“Third Party Websites”). If you choose to link to a third party website, this policy no longer applies and you will be subject to the terms and conditions (including any terms and conditions relating to privacy) of the Third Party Website.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
Transfers/Sale of our Business
If, at any time, we choose to operate the Site (or operate a similar website) (in either case a “Group Company Website”) through another company in our group of companies (in any case, a “Group Company”), we may show Reviews on the Group Company Website and pass your personal information to any such Group Company for the purposes set out above.
You should note that if our business (or any part of it) is sold or transferred at any time, the information we hold may form part of the assets transferred although your personal information will still only be used in accordance with this policy.
Copy of Information that we hold
You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.
For quality control and training purposes, we may monitor or record your communications with us.
All telephone calls are recorded for security, training and monitoring purposes.
We may disclose personal details in order to comply with a legal or regulatory obligation.
Transfer of your information
You consent to our transferring your personal information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary, for the above purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure your information is protected.
When and how to contact us
If your personal information changes or if you have any queries about how we use your information, please let us know by contacting our mailing exclusion team at:
60 Water Lane