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4 reviews from our car dealer reviews community
Leave a review for Abbott & Sons Car Sales

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4 reviews from our car dealer reviews community

Leave a review for Abbott & Sons Car Sales
Click on the stars to start your review
"Avoid this car dealer"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Abbott & Sons Car Sales, worst consumer experience ever. It took me two and a half months to receive a full refund. I bought a used Mini Cooper for £4,995.00 on the condition A&S would provide: 1.       a new MOT from an independent garage without any advisory items 2.       remedy a warning light that came on during the test drive 3.       have the independent garage report on the clutch operation/function 4.       have the independent garage provide a print-out of the system diagnostics   I collected the mini on 22/08/18 assuming all agreed items had been taken care of, only to find several warning lights coming on within an hour. The clutch smelled awful, the air-con system started making howling noises, the MOT had an advisory regarding the brakes and there was no system diagnostic print out in the paperwork. Therefore, I returned the mini to A&S less than 24 hours later and I requested they refund me in full under the Consumer Rights Act 2015. A&S refused claiming they had a legal right to carry our remedial work; this is not correct for goods returned within 30 days. A&S told me I would have to take them to court, but they refused to give me the name of their solicitor. I followed the law to the letter, sending several preparatory emails and letters in September and October, prior to filing in the Small Claims Court; all in an attempt to resolve amicably without resorting to the legal route. A&S used delaying and diversionary tactics to drag out the inevitable for several months. They even offered me a full refund on 27/09/18, but instead of paying out they advised the Small Claims Court they would contest formally. Of course they did no such thing either, but it gave them an additional 28 days to drag all of this out. A&S finally offered me a full refund on 05/11/18, just before the Court was going to resolve this claim in my favour, but even then I had remind them they must also refund my filing fees of £185.00 before withdrawing my claim. They knew this was the case, but yet again they could not resist a final bit of nonsense. The reason they gave for all the delays from 23/08/18 until 05/11/18 was “IT issues”. Sure, the Millenium Bug ate my homework excuse…I’m certain this Google review will elicit additional bizarre excuses from them. Avoid like the plague.

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"Buyers Beware of Abbott and Sons Ltd"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Abbott and Sons Ltd, Director Martin Poore. Due to the many faults on the car and that they never provided the Extended Warranty I purchased with the car (they tried to give me a poor RAC equivalent which did not cover the work required) I was forced to take them to court. Just before the hearing Martin Poore liquidated his company and has now started up again under exactly the same name... Abbott and Sons Ltd. I would never buy a car from them again.

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"Steve"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a motorhome from my family in April 2016 after I purchased the vehicle I was then told it was X higher vehicle there was a few issues with the vehicle i.e. clutch worn out doors missing door is broken hinges leaking water pipes leaking waste pipe's for such of price vehicle of 25,000 what they made me pay into four different accounts no spare key they then promised me they would do everything but they didn't they just called the on me when I went to see them in July 2016. Well I was told to go away I would not buy anything off this company because I don't wanna see anyone to go through what me and my family have been put through.

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"Chris West"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is a review left for Abbott and Sons Car and Commercial Sales, South Coast Road, Peacehaven, East Sussex, BN10 7EN.The reviewer did not leave any further information regarding this used car dealership.

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Dealership Information

For 20 years Abbott & Sons Car and Commercial Sales have been providing the Brighton area with a friendly, family service. They not only sell a wide range of used cars but also have vans and Motability cars within their stock list. Every vehicle that is sold is fully checked and comes with great finance deals and warranty too.

If you are looking for a car from a customer friendly dealership in the East Sussex area then take a look at what Abbot & Sons Car and Commercial sales have to offer.

Deals in: Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews2 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
3

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Contact Information

Address

Abbott & Sons Car Sales
45 Hollingdean Road
Brighton
East Sussex
BN2 4AA

Get in touch

01273 588884
http://www.abbottcarsales.co.uk

Opening times

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Dealership Statistics

25%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Abbott & Sons Car Sales

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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