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17 reviews from our car dealer reviews community
Leave a review for Alistair Buchan Kirkcaldy
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17 reviews from our car dealer reviews community

Leave a review for Alistair Buchan Kirkcaldy
Leave a review
"Reliable and Trustworthy Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is a well run, well managed car dealer, I find them to be honest and trustworthy and transparent, from start to finish. Even the workshop is clean tidy and very well organised, every body is friendly, helpful. Good selection of well priced stock,

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"Terrible Service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car less than 5 months ago described as immaculate and FSH. Low and behold within 5 months and less than 4k miles a timing chain, clutch and Dual Mass is required and these cowboys have washed their hands of it. Shocking service. Avoid.

"Very poor service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After purchasing 4 vehicles totalling approx 40,000 pounds and being sold a Range Rover with a known fault, I then had to trade it in as I would be left with a coutesy car for who knows how long, I purchased a gorgeous vehicle which cost me 28,000 pounds I I just didn't like as much as a Range Rover, so after just seven weeks I looked on their web site and saw another Range Rover which they well selling for 33,000 pounds I made numerous calls to David to which he ignored for a week or so to which he eventually got back to me saying Allister would offer me 23,000 pounds for a trade in I said I would be fine if he offered me 25,000 taking a 3,000 pond hit for just seven weeks and willing to give them another 13,000 pounds but haven't even heard from them, since my conversation with David I went onto webuyanycar.com and they were offering me 23,000 pounds,really poor show from Allister buchan

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"Stay clear "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car in January 2020 and from day1 had problems after numerous attempts to fix vehicle and all supposed to fixed as a good will gesture failed I contacted financial ombudsmen after numerous conversations between garage, finance company and the financial ombudsmen basically advised that car being faulty at time of purchase now with trying to go back on there word I advised them was going to write a review now not willing to touch car as they don't want a bad name so if you want to go and buy a dodgy car this is the garage for you the vehicle has also been accident damaged at front but hey ho they no nothing about it

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+6 Found this review helpful
"Buying another car from this dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have just bought my 5th car from Alistair Buchan Kirkcaldy. Fair trade in price and the car I bought was everything that David the salesman said .Would never go anywhere else for a car

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"Seat Issue"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Beware Alistair Buchan Kirkcadly!!!!!! I Purchased a Landrover Evoque Dynamic Lux from Alistair Buchan Cars Ltd. Had the car for a few weeks, have hardly driven the vehicle and I noticed pain and discomfort due to the driver's seat padding. Vehicle was still under Landrover Warranty who said that it was not a manufacturing fault, but was to to wear and tear. Alistair Buchan has declined to assist in anyway. Trading Standards have advised that he has a legal obligation to repair. Looks like he's now going to be attending court in order to get this matter resolved. Vehicle price £29,000

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"very good "
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had my Seat Leon for a while now and I have had no issues with it. It drives perfectly. It was nice and clean and in great shape when I collected it and it was a good price. The dealer was helpful and friendly. I got a reasonable price for my old car too.

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"No major problems "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had a very good experience overall purchasing my Ford Fiesta from Alistair Buchan. It's a great car. It was immaculate when I received it and up to now I have had no issues with it other than having to put some oil in it it. The staff were helpful and friendly.

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"Skoda Buyer"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from here a few months back and I am very happy with it. It was really nice and clean and in really good condition, I have had no issues with it at all and it was a brilliant price. The dealers are really nice and very helpful. I have no complaints at all and I would recommend this dealership to anyone.

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"VW Buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really quite happy with my new car from Alistair Buchan. I bought a VW CC in August and up to now I have had no issues with it at all and it was a very good price. The dealers were really knowledgeable and helpful and I would definitely recommend them.

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Dealership Information

If you are looking for a great deal on a quality second hand car in the Fife area then Alistair Buchan Kirkcaldy is the place to go. They have a variety of different cars in stock in their showroom including Saab and Kia and are open 6 days per week with the options of evening appointments to view. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
17 reviews4 out of 5 stars — Rated Very Good
Excellent
13
Very Good
0
Average
1
Poor
0
Terrible
3

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  • Contact Information

    Address

    Alistair Buchan Kirkcaldy
    53 Main Street
    Kirkcaldy
    Fife
    KY1 4RA

    Get in touch

    01592 716826
    http://www.alistairbuchan.co.uk

    Opening times

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    Dealership Statistics

    76%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Alistair Buchan Kirkcaldy

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