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5 reviews from our car dealer reviews community
Leave a review for Amersham Audi

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5 reviews from our car dealer reviews community

Leave a review for Amersham Audi
Click on the stars to start your review
"Useless"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went in to discuss potential purchase of car and wondered around lot for a bit then inside and no one came to ask if I needed help. I then went to reception and the lady looked at a piece of paper and said everyone was busy so took my details and said someone would call (didn’t receive one). So decided to book a test drive online so awaited call to arrange and received a call to book for the next day at 1200, didn’t receive an email as stated to confirm and then got there and was told it was booked for 1430. Reception did manage to find a salesman that would help and while I waited sorted out the paperwork for the test drive. I then met the salesman and discussed what I wanted only to be told there was no car near my spec to test. So basically a pointless journey made twice. Never going back to Amersham Audi.

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"I won't be going back"
2.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a new Q3 from Amersham Audi about a year ago. As part of the deal the sales lady agreed they would include the first service free. When I went back for the service, I was told there was no record of this arrangement, and the sales lady had left the company. I was offered a discount of £40. When I contacted the company by e-mail (twice) to explain the situation, I received no response at all.

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"Nice cars, useless staff."
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Twice I've been to Audi Amersham in recent weeks with an interest in purchasing an approved used vehicle for around £25k. On both occasions there was no customer parking available and no staff to come and see me or talk to me about specific vehicles. On the last occasion I was directed to reception where details were taken and told I would receive a call at a specific time in the afternoon by a sales person. That didn't happen. I really get the sense that unless you're a man of 50 plus years wearing a shirt and jumper combo or someone that already drives a top range Audi that the team in Amersham couldn't give a hoot about you!

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"Audi MOT & TTS Service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took my TTS for a service & MOT - and I have to say that Amersham Audi (who did the work) is the best car dealership that I have ever had the pleasure of dealing with. They are Friendly, Professional, Positive, Happy and genuinely care about their customers. There are lots of companies/garages that could learn from this (BMW, Reading Audi) for example.

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"Frustrated new A4 buyer"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sales guy I was allocated simply did not know much about what he was selling! Too keen to run through his on line checklist. Didn't arrange a test drive as promised. Avoid. I had to go to Maidstone to buy my A4. I think they find selling Audis too easy at the moment. Wouldn't co-operate with Maidstone even tho' they wouldn't have known it was me.

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Dealership Information

Amersham Audi is an Franchise dealership that is based in Amersham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Audi
Franchise Dealership

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5 reviews2.2 out of 5 stars — Rated Poor
Excellent
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Average
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Poor
2
Terrible
1

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Contact Information

Address

Amersham Audi
White Lion Road
Amersham
Buckinghamshire
HP7 9JD

Get in touch

http://www.audi.co.uk

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Dealership Statistics

20%
Would recommend this dealer to family and friends
40%
Thought the dealer was knowledgeable and helpful
20%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Amersham Audi

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