9% Reviews
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63% Recommend
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11 reviews from our car dealer reviews community
Leave a review for Ancaster Hyundai Croydon
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11 reviews from our car dealer reviews community

Leave a review for Ancaster Hyundai Croydon
Leave a review
"Excellent customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a car from Croydon branch , fantastic customer service from the guy’s there it made my experience a lot easier & I would recommend any of my friends.

"Excellent customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from the guy’s at Croydon, staff were so helpful & polite, it made my experience so much easier would recommend to any of my friends.

"What a super visit"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you charlie for all your help so so helpful and patient you deserve a pay rise and an assest to the company thank you again charlie i give you 5plus stars

"Fantastic Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just collected my 2nd Tucson from them. Staff are friendly and polite and can't help you enough. Would recommend

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+1 Found this review helpful

Ancaster Hyundai Croydon from Ancaster Hyundai Croydon in response to Fantastic Service

Thank you for your positive review. We pride ourselves on exceptional customer service and we are pleased that we achieved this for you. Ancaster Hyundai Croydon

"Bad Customer Service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was waiting for more than 30 mins at the dealership and not a single person was available to even meet or greet. Don’t think will go there again.

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+0 Found this review helpful
"Proper people"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I spent the whole weekend travelling around Croydon dealerships trying to find the right car for my daughter. Got treated like muck everywhere I went apart from Hyundai on Purley Way. Proper people with proper cars, well done and you will have my business when she passes

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+3 Found this review helpful
"Great Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have visited a lot of showrooms on the Purley Way and found this one by far the best experience. The showroom is huge and they were very busy but they made me feel very welcome and I decided to buy a car the same day. They have great coffee too!

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"Outstanding Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Once again I was blown away by the excellent service I received. Needless to say I was happy as I bought another new Tucson from the guys at Ancaster Croydon. Tony Vanessa and Steve were at the ready with smiles to help. Thanks guys I really appreciate it.

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"Worst Customer Service Ever"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Booked to test drive at Ancaster Hyundai Croydon to see the Kona last Sunday at 3pm. Turned up at about 2.30 and asked for the salesperson, who appeared to be busy for the whole time I was there. This was after the person that eventually took me on the test drive had gone into an office with 2 other people to point out who I was and they all took one look at me and decided to dismiss me as a serious buyer they could make money from. The showroom was not that busy but on top of the fact that I was kept waiting for almost 1 hour the salesperson that eventually took me on the delayed test drive was forever forgetting my name which was most annoying. When I eventually got into the car to test it was absolutely filthy but the worst thing was there were two large McDonalds cup in the holders getting in the way and he made no attempt to remove them. After the test drive I asked to test the Tucson and was told that only one car was allowed on any day and that the original sales person had my details and would arrange the details. Needless to say that was never followed up by them. Just like to say that I have now bought a top of the range Toyoto CHR from a nearby showroom where the sales people were so much more accomodating, friendly and non judgemental. Names can be supplied if needed.

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"Disappointing"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought qashqai from Nissan Ancaster branch croydon. Initially we were really pleased but when we returned the car to have some work done £450 of cds and sunglasses were stolen from the car. After 9 months of being messed around by them we have been told they are not going to reimburse us.

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Dealership Information

Ancaster Hyundai Croydon is an Franchise dealership that is based in South Croydon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews3.8 out of 5 stars — Rated Very Good
Excellent
7
Very Good
0
Average
2
Poor
0
Terrible
2

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  • Contact Information

    Address

    Ancaster Hyundai Croydon
    421A Brighton Road
    South Croydon
    Greater London
    CR2 6EU

    Get in touch

    020 3772 4160
    http://www.ancaster.co.uk/locations/1205/ancaster-hyundai-croydon/

    Opening times

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    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Ancaster Hyundai Croydon

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
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