Arnold Clark Mercedes-Benz of Aberdeen

3 reviews2.8 out of 5 stars — Rated Average
0% Reviews
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33% Recommend
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3 reviews from our car dealer reviews community
Leave a review for Arnold Clark Mercedes-Benz of Aberdeen
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3 reviews from our car dealer reviews community

Leave a review for Arnold Clark Mercedes-Benz of Aberdeen
Leave a review
"Worst service in Aberdeen by far"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought the A class brand new in 2015 on 4. Year PCP and have now eventually managed to escape them. If your spending anything less than £50,000 on a car they are not interested in you once they have sold you the car. Ive going this poor level of service consistent over the 4 years I’ve been with them. You’re ignored or immediately dropped by staff for customers when someone with a more expensive car comes in - they’re not even subtle about it. Mercedes cars are amazing and I would get one again but not from Arnold Clark Mercedes Aberdeen.

"Assistance and help"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would like to think Arnold Clark Mercedes staff in Aberdeen are in the same context a very popular lager brand "Probably the best" as the staff and services are second to none.

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"Problem not taken care of"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my E250 CDI coupe on 22nd July 2016. On 23rd July 2016 I informed Arnold Clark of a serious brake problem. I was told the front discs and pads were 55 percent worn on their inspection before delivery. However when the car was taken in 3000 miles later for investigation, the front discs and pads were 80 percent worn, and discs badly scoured. I feel I was lied to by somebody, and after presenting the problem to the General Manager, I have been left high and dry with no resolution and just on £500 bill. This is not the " Quality Approved Used Car " they claim. I am still waiting for a reply from the General Manager to my e mail sent a couple of weeks ago.

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Dealership Information

Arnold Clark Mercedes-Benz of Aberdeen is an Franchise dealership that is based in Aberdeen. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Mercedes Benz
Franchise Dealership

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Ratings
3 reviews2.8 out of 5 stars — Rated Average
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Contact Information

Address

Arnold Clark Mercedes-Benz of Aberdeen
West Tullos Industrial Estate 31 Craigshaw Drive
Aberdeen
Aberdeenshire
AB12 3BE

Get in touch

01224 426526
https://www.arnoldclark.com/find-a-dealer/mercedes-benz-of-aberdeen/ref/arnydm

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Dealership Statistics

33%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Arnold Clark Mercedes-Benz of Aberdeen

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