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18 reviews from our car dealer reviews community
Leave a review for Arnold Clark Aberdeen Toyota
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18 reviews from our car dealer reviews community

Leave a review for Arnold Clark Aberdeen Toyota
Leave a review
"Great dealership - highly recommend! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just bought a car from Aberdeen Toyota/Mazda and the customer service has been excellent .Lau has been very responsive and efficient. I have been sent a couple of videos to keep me updated on the car and its progress, both of which have been really detailed. Really friendly team, not pushy at all - would highly recommend!

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"Outstanding customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought several cars from this Aberdeen Toyota and have always had excellent customer service. Every sales person I have dealt with has been very attentive and efficient in dealing any of my queries.

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"Very good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought my first car from this branch and I couldn’t be happier for the choice I made. The people there are great. Anna was my salesperson and I must say that she was very well informed and her personality made this experience really great. I’ve also dealt with Joe, the sales manager, and I was very impressed with his professionalism and willingness to help as much as possible. Thanks again for an amazing experience, guys!

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"Amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing service as usual, friendly and helpful staff. Staff goes above and beyond making sure that my needs were satisfied, absolutely brilliant customer service . Defo be back

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"First car search with a friend"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My friend and colleague (young lady) did not know what car kind of car and what would be best for a newly past driver would be bestir cost and insurance. I had spotted an Yaris at Arnold Clark Toyota Aberdeen that looked like good value for money and asked if Kristine could have a test drive as she had only driven diesels with her driving instructors. Anna Canning at Toyota was more than happy to help with this request. Test drive was very good but this was the first dive of a car my colleague had driven. I had a call later on that evening from my friend saying we would like to go ahead, unfortunately we had missed out on this car! Our visit today was for a ford Fiesta and stock available items were not what fitted the brief we asked for a test drive of a car with a similar engine, again this was not to much effort. We had visited the Arnold Clark Ford site with a request to drive a car with a similar car with this engine size but that seemed to be a real hassle for the sales rep as their was no immediate sale available, how would you know without trying! I spent 29 year in the motor trade and i totally respect Joe the sales manager to get a close on a stock item deal but we have left Toyota Aberdeen with nothing but positive feed back to say. Great work Anna and thank you for your time Joe, we will be back.

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"Very helpful staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Aberdeen Toyota have some of the best staff in the industry. Special mention should be given for Anna who always makes me feel welcome and offers a drink. Also, Sarah, not only is she particularly helpful on the telephone when I had an exceptional query, but was the most friendly, caring and proficient member of the team. She is a credit to the company, and she made me feel a particularly valued customer. Thank you to everyone involved behind the scenes too who worked on my car.

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"5 Star Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing service from Arnold Clark Aberdeen. Scott has been exceptional. He managed to source the exact car I wanted and kept me fully informed every step of the way, Finance was a breeze - thank you to Aura. As I live 960 miles from the dealership he also arranged transportation to Lingfield where I picked up my vehicle. A very enjoyable and hassle free experience . The future of car buying and absolutely recommended no matter where in the UK you are based.

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"Fantastic service and staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service was amazing at Toyota branch. Jordan and his manager Scott both went out their way to help me get the car I wanted. There was no pressure like I've felt from other dealers and went above and beyond to help me. Would definitely recommend this dealer and will be going back for my next car.

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"5 Star Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Range Rover Evoque, my trade in with Arnold Clark Toyota Aberdeen was negotiated over the phone as i stay in glasgow and on inspection the quoted price was honoured. Thanks to Joss and Scott for a great service, very helpful and courteous.

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a new auris touring sport service was great. Scott and Joss were so helpful would defo recommend Tommy and Margaret

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Dealership Information

Arnold Clark Aberdeen Toyota is an Franchise dealership that is based in Aberdeen. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
18 reviews4.8 out of 5 stars — Rated Excellent
Excellent
16
Very Good
2
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    Arnold Clark Aberdeen Toyota
    Wellington Road
    Aberdeen
    Aberdeen City
    AB12 3BJ

    Get in touch

    01224 426257
    https://www.arnoldclark.com/find-a-dealer/aberdeen-toyota/ref/arndx

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    Dealership Statistics

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    Additional Information About Arnold Clark Aberdeen Toyota

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