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You live and learn and I certainly have. I set my mind on a Honda Jazz and end of April / beginning of May I had one transported from Arnold Clark Dundee to a showroom in Salford, something I will never ever do again. Although the car appeared good and very low mileage I should have inspected it much more thoroughly especially underneath. I have been extremely ill & hospitalised and the car once home was parked on road outside our house on tarmac for some months. When I was well enough and able to look it over properly it was obvious on closer inspection that the car had been parked on grass by a previous owner as the underside has a lot more rust than a car should have for the age that does not agree with what was said on the video. The car had not been valeted properly as there was a lot of dried mud caked under rear wings and arches which did not come from the drive home which was all the use I had given it. Also of all places there is bubbling paintwork in 2 places on the roof with rust showing through. The video of the car they say little scuffs and corrosion on the alloys but the rears of all wheels are so corroded that when it came to getting the wheels off they were stuck on with corrosion and a hammer and long screwdriver was needed to free them plus most of the coating is hanging off. I now have to get someone to clean the rust, treat it and underseal under the car and also replace the 4 alloy wheels as they are plagued with slow leaks due to the corrosion, 3 of which have been looked at locally at cost but I was told if they still lose air then I will need new wheels. The costs so far are conservatively at least £500 to replace wheels and clean, treat rust and seal the underside. I was told they do not usually transport a car of its value but they would on this occasion. Now I know why, they saw me coming! Never again. So buyer beware! As an update I have just found another issue that was not pointed out on the videos they sent me and that is that there is a crack to the lower/under front nearside plastic bumper which has been repaired and sprayed over but is visible. Also costs have now gone up to around £600 as I have to replace front and rear discs and pads due to the rust. There was an element of trust I had hoped in a major dealer and wanted to sort a newer car out before going into hospital for major surgery as I knew it would be many months before being fit enough to do so after my operation so mistakenly placed my trust in Arnold Clark. Below is my previous review.... P.S. I decided to email the CEO of Arnold Clarke to see what response that gets and to see how much Arnold Clark truly prides it's customer satisfaction but I can guess the outcome
Salesman was quite off with me as I had organised my own finance. Car had several problems over 1st few weeks and spent more time back with the dealer than with me during the 60 day warranty period.
There was a few things wrong, on the spec it said only one of alloys damaged and did later notice few scuffs all over. Did have an issue later that should have been picked up and given a service so this should have known. I did have 2 choices and chose the wrong one, could be bad luck. Had to take day off first time and courtesy car 2 nd so this is good and worked in their favour for this review, again unfortunate no cars available the first time, i cant blame then for that. Although I wouldnt go back I wouldnt discourage others to, im not that type of person
When you are looking to buy a used Renault, Hyundai or Dacia then Arnold Clark Dundee on Kingsway East is the place to come. They have stock not only of these great cars but also a variety of other makes and models too. Other onsite services they provide include parts and accessories, servicing and also motability. They also provide business sales too for those looking for commercial deals.
Manufacturers: Sells a variety of makes and models
Arnold Clark Dundee Renault / Hyundai / Dacia
Dundee City Council
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