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Car developed a rattle at 65mph, they said they took the dash off and found multiple rattles, On road testing the vehicle it was exactly the same, they told customer service at Mercedes that they road tested at 70mph and could not find a Rattle, . They informed myself that they would not road test at 70mph. Lies from start to finish, this issue is still on going but I would not take my vehicle back there ever. On returning home it was clear that the dash was never taken off contrary to what they told me, do they really think the average driver is an idiot. Very angry with Arnold Clark Mercedes in Dundee.
Bought a 1-year-old used car from Mercedes Benz Dundee in May 2018. Since then the car has been in seven times with a number of faults. Today (April 19) the warning light shows again. During that time, I had to buy new windscreen wipers, service and 4x tyres and alignment all adding up to around £1,000 on top of the monthly payments you make. Mercedes say they check all cars coming in before selling, this is simply not the case. You pay thousands a year for Mercedes thinking it will be fine, and it really isn't. Never had a car with so many problems. Shame as some of the staff are okay in Mercedes. Going by some of the reviews, this is common. So avoid this garage at all costs. If you want a Mercedes go to another branch.
Poor service faulty car and Arnold Clark Mercedes Dundee refused to fix/help ,had car for less than an hour to find a number of faults they repaired car over 11 weeks and when I got the car back it was much the same, branch manager then said I was going to pay for the repairs my self !! Joke.
salesman was helpful and I couldn't have got a better deal anywhere else.
I purchased a ford fiesta from this Arnold Clark branch in May and everything was fantastic. The car was lovely and clean and as described. I have had no issues at all and would happily recommend them.
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Deals in: Cars
Manufacturers: Mercedes Benz
Arnold Clark Mercedes-Benz of Dundee
Kings Cross Road
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