I was in the process of buying a mercedes certified used c class. I SPECIFICALLY asked the sales rep if the car had keyless entry and start. I was told it did. After the car arrived at my home I realised there was a spot for a push button start but no button. Salesman told me no problem they would put mine in the post. Got the button 2 weeks later and put it in the car. It does absolutely nothing. The car isn't equipped with keyless entry or start. I have a job that requires me to move very expensive displays to retail outlets. I really enjoy standing in the pouring rain with a soaking wet, ruined display while searching endlessly for a key that is technology from the 18th century. Dealer has done nothing and has offered to do nothing. I'm left driving my old 2012 renault so I can get my job done efficiently. Very disappointed and let down by Arnold Clark Inverness Motorstore.

Travelled up from Oban to "click and collect" a Nissan Note at Arnold Clark Hyundai today. I was met by Martin Mensah who went over the details and showed me round the car, highlighting and carefully explaining all the new features, many of which I had absolutely no knowledge of ! The very friendly and efficient hand over was much appreciated.

We went into to renew my motability car through the Arnold Clark Inverness Motorstore . We found all the staff that we spoke to extremely helpful. From the reception staff u water and a seat special thanks to Gregor Hands who made the whole process so easy and stressles. we are looking forward to our new car a first from Hyundai

Callum at Arnold Clark Inverness Motorstore was very professional. Very polite and nice and explained things thoroughly. Lovely guy.