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8 reviews from our car dealer reviews community
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8 reviews from our car dealer reviews community

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"Bad aftersales"
2.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Saab from here back in August. The car was clean and in good condition but had had to go back for multiple repairs and still has ongoing issues. The car has also come back from the garage with marks on it which were not there when I bought it. I would not recommend this dealership.

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"Great experience"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good service and after care from here. I bought an Audi A3 in July and up to now I am have only had one issue which was the brakes but the dealer resolved it straight away and it's been fine since. The car was received really nice and clean and matched its Auto Trader description perfectly. i would definitely recommend this dealership to my friends and family.

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"chris"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Drove from south wales to see.the car it in excellent condition bought after test drive ash the owner top guy many thanks chris

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"Kel"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service with Autoking would recommend to family & friends, thank you so much love my car.

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"Unhappy customer"
2.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After driving a long way to get my car I was happy with the overall look. I took it for a drive and discovered a rattle. The manager assured me it was a £30 job, told me he would fix it if I came back the next day. I had travelled 6 hours so I wasn't going to return the next day. He knocked off some money and gave me a warranty. I checked the car over before making a 400 mile journey home. Stopped halfway to discover a slow puncture which was a result of a hole in the tyre.The car went into the garage and I discovered that not only did I have an issue with a roll bar but the exhaust was falling off, the suspension needed replacing, new break pads and disks needed, along with needing a lot of other parts. My warranty was next to useless to replace these things. The guy had assured me he'd driven it and had it checked out at the garage opposite which clearly wasn't the case.

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"David"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Auto King did everything perfectly in my opinion, they weren't at all pushy, they didn't give me any of the typical salesman chat, they left me to do as I liked and were there if I had any questions. They kept their word and put the car through an MOT, they sorted a small scuff on the bumper and even taxed the car for me in the office. I have no complaints what so ever.

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"auto king customer"
2.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Typical story really, the sale was fine but when I had to return to them with the car to have various things sorted he wasn't really interested, my main issue was the air con which on the day he told me it was functioning, but after checking it out the compressor was broken. It got fixed in the end but it was like pulling teeth getting them to do it.

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"alfa romeo from auto king in blackburn"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In my personal experience at Auto King everything went very smoothly. When I saw the car that I liked I took the car for a test drive and noticed a couple of issues, the dealer assured me they would be sorted prior to me driving it away and and true to his work the car was perfect. This was a top notch experience all round.

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Dealership Information

Auto King is an Independent dealership that is based in Blackburn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

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Ratings
8 reviews4.1 out of 5 stars — Rated Very Good
Excellent
5
Very Good
0
Average
3
Poor
0
Terrible
0

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Contact Information

Address

Auto King
Dickens Street
Blackburn
Lancashire
BB1 1RN

Get in touch

http://autokingblackburn.co.uk/

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Dealership Statistics

62%
Would recommend this dealer to family and friends
87%
Thought the dealer was knowledgeable and helpful
62%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Auto King

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