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27 reviews from our car dealer reviews community
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27 reviews from our car dealer reviews community

Leave a review for Autovogue
Click on the stars to start your review
"Purchase of Converted Macan...."
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a converted Macan from Stuart and the guys at Autovogue. Didn't go 100% to plan as some small electrical components proved to be quite stubborn! For me.... the measure of a companies culture and service is in how they put things right when they go wrong - which anyone who runs a business will tell you is inevitable sometimes. These guys were brilliant... Ian and Stuart could not have done more to help and I would thoroughly recommend them all day long... VERY happy with my purchase - even my local Porsche dealer loved the conversion...!!

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"Autovogue BMW 435D "
5 out of 5 stars See
Dealer's knowledgeable
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I had a great experience with this company with buying my BMW 435D X-drive convertible. Stuart and the team were fantastic from start to finish! Thank you guys for such an amazing car! Would recommend to anyone!

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"Purchase of Porsche Cayenne"
4.8 out of 5 stars See
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I never normally right reviews but thought I would on this occasion. I only popped in on the off chance after seeing the above car on Auto-trader. On arriving at Autovogue out of the blue I got the feeling this was a small but caring company , where you deal with the MD which means a lot to me. On seeing the car which was beautifully presented we quickly struck up a fair deal. From that moment on the purchase and delivery of the car was seamless and without any hassle. I have spoken to Autovogue post the sale and they are always returning calls or e-mails and remain customer friendly after the sale. I have purchased cars from much larger dealerships and I can only recommend Autovogue as a company that provide excellent service with outstanding cars which are very well presented Rob G

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"5 stars all round..."
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Great level of personal service all the way through the process. Purchased a fantastic Porsche Hamman Mecan S and was given a very fair part exchange on the deal. Personal service from the MD all the way through to the service team has been A1- providing great after-sales service and support. Pleasure doing business with them.

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"A very profesional company to deal with."
4.8 out of 5 stars See
Dealer's knowledgeable
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Value for money
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I have just received delivery of my brand new Wide Body Porsche Hamman Macan, I purchased the car through Autovouge and the whole process was very simple, they managed my factory order and subsiquent conversion with great communications, the finished car is spectacular and exceeded my expectations. I would be very happy to recommend. Colin M

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"Really poor services."
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

THEY ARE REFUSING TO PROVIDE ME WITH ANY EVIDENCE OF THE WORKS CARRIED OUT THE VEHICLE WHICH WAS GIVEN AS PART EXCHANGE. HE HAS TAKEN MY MONEY AND REFUSE TO FULLY REFUND ME AS NO WORKS WERE CARRIED OUT ON THE VEHICLE AS THERE WASN'T ANYTHING WRONG WITH IT IN THE FIRST PLACE. I WOULD AVOID

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"Great Customer Service"
5 out of 5 stars See
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Buying my Range Rover sport from Autovogue was a pleasure they were helpful every step of the way and now I can't stop looking at it!

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"RED CONVERTIBLE 430 M Sport"
5 out of 5 stars See
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It is nice to know that Auto Vogue, with its professionalism and dedication to their customers, is there to stand by their unquestionable devotion to quality and professional service.... I would like to acknowledge STUART and his team for your outstanding dedication to customer service. I will not hesitate to refer anyone.

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"530d m sport "
1 out of 5 stars See
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Having purchased my bmw from this so called Bmw specialist, “auto vogue” the dpf light came on straight away after the drive home. To which I was told is not covered under any warranty and I would have to foot the bill to rectify this problem my self. Their in house so called Bmw technician is full of excuses just to avoid fixing any of the issues which came to light in few days after having the vehicle, as I noticed the heated seat doesnt work, to which I was told my heated seat doesn’t work because Bmw drives complain of wet bottoms, which is the most ridiculous thing I’ve heard of. In my opinion auto vogue has worst customer service in the motor trade and very poor craftsmanship, from my personal experience, it should be auto-rouge specialist in selling faulty car,.

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"Poor warranty with car purchase"
1.6 out of 5 stars See
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Vehicle cleanliness
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Resolving issues

I would have given a zero star rating if I could. Eight weeks after I bought a BMW 3 series coupe from Autovogue, a front spring broke at speed on M5, narrowly avoiding an accident. Repair bill ran to £1500 (bronze warranty did not cover suspension). The company never offered anything to me as a gesture of goodwill either towards the repair bill. "Satisfactory quality" or "fit for purpose" (under the 2015 Consumer Rights Act) makes an interesting read. Be warned.

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Dealership Information

Autovogue is an Independent dealership that is based in Stafford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

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Ratings
27 reviews3.5 out of 5 stars — Rated Average
Excellent
16
Very Good
1
Average
0
Poor
2
Terrible
8

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Contact Information

Address

Autovogue
St. Albans Road Industrial Estate St Albans Road
Stafford
Staffordshire
ST16 3DR

Get in touch

http://www.autovogue.com

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Dealership Statistics

66%
Would recommend this dealer to family and friends
66%
Thought the dealer was knowledgeable and helpful
65%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Autovogue

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