0% Reviews
replied to
60% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


5 reviews from our car dealer reviews community
Leave a review for Barnetts Mazda Dundee

Click on the stars to start your review

5 reviews from our car dealer reviews community

Leave a review for Barnetts Mazda Dundee
Click on the stars to start your review
"A good experience."
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a recall for my car which was a nuisance. However, it could not have gone more smoothly. On arrival I was directed to a parking space on the crowded forecourt . I was phoned as soon as my car was ready and my car had been washed which was an unexpected bonus. All the staff I spoke to on the phone or in person were friendly and helpful. Well done Barnett's Mazda Dundee.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Not interested in selling new cars."
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Booked a Test Drive with a new Mazda MX5-RF last week. The salesman couldn't have been less interested, He didn't introduce himself or even offer a business card. After the test drive he made no effort whatsoever to discuss payment options or if I had anything to trade-in. (showed no interest). I mentioned I was also considering looking at a Toyota GT-86 at which point he turned his back on me walked into the showroom and said come back when I'm ready to buy. He was the worst car salesman I've ever met and made no effort to sell the car. if that is the best Barnetts can do I wouldn't even consider buying anything from them. 3 days later I went to Struan's in Perth and bought a new MX-5 RF Sport Nav GT. They were a pleasure to deal with. From my experience, I would not recommend Barnetts to anyone. I may have just been unlucky with the salesman I was landed with but first impression count. I wonder if Mazda realise what poor representation they provide.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Barnetts of Dundee penny pinching"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a second hand car off Barnetts a main Mazda dealership in Dundee. I bought the car from the dealership only using photos on the internet as I work abroad but the description was described as very good all round and tyres plenty of tread. I bought from a main dealership with confidence that there description was correct and accurate. I travelled by train for six hours to pick the car up and only done a quick visual check round before I set off on six hour journey home after all they said everything was good. While driving the car home from Dundee I noticed the steering wheel pulling to the side more than usual when I reached Stockton where I live I decided on a closer inspection and took the car to C&S tyre distributers in Middlesbrough who I use when needing new tyres. The guy reported both front tyres were running off a lot and the tyres were very close to if not below the minimum tread allowance. The car needed 2 front tyres balancing and tracking which I had done at just under 170.00. I dont expect to pay 12500 for a car the hours later have to put new tyres on. The next day I sent the receipt to Barnetts asking them to refund the money and that the car should never have sold to me with the tyres in that condition and they replied stating the tyres were within the legal limit as stated on the MOT. After many emails and arguing with the after manager Alan he agreed to pay half. Nearly five weeks later and he still has not refunded the agreed half and stopped replying to my request for it he is being obstructive and unacomadating. I have given him every opportunity to put this problem to bed but all he can say is be patient we only have a small team This small amount of cash but its the principal that counts is word or warning to any prospective buyers in my opinion this is not a good honest dealership they are a penny pinching outfit acting like a back street garage.

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful
"Cliff Russell"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Richard was well presented, confident without being overbearing, helpful and easy to talk to. The antithesis of a car salesman no pushiness and he let the product impress. Have been looking for deals to suit my budget and this was perfect. The Mazda 2 suits me perfectly and the finance arrangement is fair, suits my budget and well thought through. I'll be back in three years for my next Mazda. Well done Richard.

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"FANTASTIC"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can not speak highly enough about Barnetts Mazda in Dundee. I found them fantastic in every way and would recommend them to anyone. My car I bought from here earlier this year and it was a Mazda 6 TS.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Get Car Finance

Zuto Powered

Find cars for sale in your local area

Dealership Information

Barnetts Mazda Dundee is an Franchise dealership that is based in Dundee. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Mazda
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews3.6 out of 5 stars — Rated Very Good
Excellent
3
Very Good
0
Average
0
Poor
2
Terrible
0

Add Review


Contact Information

Address

Barnetts Mazda Dundee
Riverside Drive
Dundee
Angus
DD2 1UG

Get in touch

01382 665506
http://www.barnettsmotorgroup.co.uk/mazda

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

60%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Barnetts Mazda Dundee

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information