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Tbh one the most shocking experiences I’ve ever encountered with any company I experienced yesterday 20/2/21. I Inquired about a brand new Alfa Romeo gv & was dealt with a “salesman” called Oliver Lloyd who basically wanted full asking price for a car that had zero pictures plus gave me misinformation about other companies stating only reason there dealer contributions are good because it’s a old model yet infact it was the latest 21 model . It’s when I asked about getting service plan into the deal is when I was shocked as he refused up front Even thro I never asked a penny off the car ( full asking price) which I thought sorry your looking nearly 65k for a car that I haven’t seen one single picture off.How is bmw & Merc owners going trust your brand with mediocre service that I encountered. His attitude was stinking & I can rest assured after yesterday’s encounter & experience I will be taking my money & business elsewhere & won’t be back
Thank you so much to Stuart and all the guys at Beechdale Alfa dealership and Alfa Romeo for my beautiful Guilietta. I have not one negative thing to say about the customer service it was pure class just like my new car! Even the coffee was awesome! Thank you loads it has been an absolute pleasure.
I am over the moon with my Jeep from Beechdale motor Group. It's running like a dream. When I received it, it was lovely and clean and in great condition and up to now I have had no issues with it at all that haven't been resolved quickly and easily by the dealership. I would happily recommend this dealer to anyone looking for a top car and service to match.
My Dodge has developed a misfire on warming - up. They are a Dodge main dealer went in today (6th April) to book a slot for them to have look at the problem. Answer received - sorry we have no one available to look at your vehicle until the 24th April. Question - what if I break down ? - sorry sir then you will be without a car for 3 weeks. Summary - sorry Beechdale Motor Group but as a MAIN dealer you are not fit for purpose!
I bought a beautiful ix35 from the dealership in 2015. The salesman was full of promises to get my signature and deposit, took £200 off me as a bond and promised to give it me back when i produced my service booklet. I promptly posted this to them for the attention of the salesman, guess what i never saw my £200 and they sold the car on (probably with my service booklet ). Im a businessman myself and pay my bills on a daily basis but to be lied to and to be robbed of my money i felt was absolutely disgusting from a so called main dealer, how many times does this happen ?? The car itself was superb until the fuel filter went, this was supposed to have been changed. i had to call hyundai assistance to tow me in and swap the filter. Beech dale agreed to pay the cost of the filter and labour, but once the work had been completed they didn't want to know and i was £70 worse off. Numerous phone calls and e mails to the salesman and other staff when i was being ignored was to no avail. So at this point I'm at least £270 worse off. Not even a courtesy phone call to try and resolve my problems. Once again the car is wonderfull and i would recommend hyundai but would never go back to beech dale and urge no one else to unless you enjoy giving large amounts of cash away with no chance of it being returned.
I will start this review for Beechdale Motor Group by saying that they provided very good customer service, always quick to get back to you when you had any issues, not the kind of dealer who tends to go missing. This really made me trust them. An extremely personable service, as for the my Hyundai I30 i am very pleased with this
Beechdale Motor Group in Derby are specialist dealers of new and used cars. They are an independently owned stockist of Alfa Romeo, Hyundai and Chrysler Jeep as well as plenty of other makes and models too. On site facilities also include motability, parts and a fully functioning workshop too.
Deals in: Cars
Manufacturers: Alfa Romeo, Hyundai, Isuzu, SsangYong, Subaru
Beechdale Motor Group
Parker Industrial Estate Mansfield Road
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