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6 reviews from our car dealer reviews community
Leave a review for Bishops Guildford
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6 reviews from our car dealer reviews community

Leave a review for Bishops Guildford
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"Poor customer service"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

*ATTENTION* ATTENTION* Do not conduct ANY Business with this pathetic joke of a car dealership, their customer service and car standard is absolutely abysmal. A car crash of an organisation - no pun intended. I bought a fairly new used car, when i picked up the car and drove it back home - the car started to vibrate and shaked excessivley at motorway speeds. This is callous and dangerous to sell a car to a customer when it's not roadworthy. In addition, the rear wiper blade was broken. I asked several times before picking the car up for the service checklist, it took three weeks for them to get back to me on this. They sold a car on the deception that is has been through the appropriate checks when this was all A LIE! To top it off the courtesy car they gave me broke down the motorway, which Tony threatened me to pay excess LOL! I have since noticed on the service checklist that they happily sold a car with 80% wear gone on the front and rear brakes, squeaking noise when reversing and car movement when braking at high speeds. Tony (attached photo) is running a sinking ship - do not alight here. Robert has to be the most sarcastic, rude salesman i have ever witnessed.This company cut corners to save on time and money, but this can lead to your sudden death. Is it worth it? I am still waiting for Tony to get back to me regarding the wear on the brakes as this is not the expectation i expect from a "FCA regulated" company.

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"Terrible customer experience "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I seriously wish I could 0 stars. Went to visit some Fiat 500’s, the customer satisfaction was not acceptable nor helpful at all. Very appalling, and not a good representation for Fiat. We didn’t even get offered if we needed any assistance about any cars. Ian came across as lazy, as he couldn’t even tell me the registration number nor any significant information about the car! Very poor service! I didn’t get the feeling that they were interested in a sale, now that I have completed elsewhere. Bad service, is good for the competition!

"So good,"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have a Fiat and bishops couldn’t be more helpful. I ve been going to them for years ,even though there are other dealerships much closer to home I can’t fault them at all.

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"jeep Buyer"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really happy with my Jeep Compass from FIAT Bishops Guildford. Everything is hunky Dory, I have had no issues with the car up to now and I purchased it in August. The only thing is that the sat nav isn't up to date but that shouldn't be too hard to sort. The dealers were very helpful and friendly and the car was a very good price. I would highly recommend this dealership.

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"Moorey"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Bishops Guilford, I had a very bad experience. Deposit paid on Jeep and unable to provide vehicle due to finance not going through. I purchased a new vehicle via another dealer and no concerns, the vehicle secured with finance within 20 minutes, deposit paid back in March and dealership have only just returned despite chasing on more than several occasions.

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"ROGER WALLBANK"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

VERY HELPFUL AND KNOWLEDGABLE COULDN'T DO ENOUGH FOR CUSTOMER AND ALL STAFF VERY FRIENDLY.

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Dealership Information

Bishops Guildford is an Franchise dealership that is based in Guildford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews3 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
0
Poor
1
Terrible
2

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  • Contact Information

    Address

    Bishops Guildford
    Moorfield Road
    Guildford
    Surrey
    GU1 1RU

    Get in touch

    01483 883390
    https://www.bishopsfiat.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Bishops Guildford

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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