Blackburn Motor Park (CLOSED DOWN)

6 reviews3.4 out of 5 stars — Rated Average
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6 reviews from our car dealer reviews community
Leave a review for Blackburn Motor Park (CLOSED DOWN)

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6 reviews from our car dealer reviews community

Leave a review for Blackburn Motor Park (CLOSED DOWN)
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"Alfa buyer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the service I received at Blackburn Motor Park. I purchased an Alfa Romeo Giulietta in June and I am really happy with it. I have had no problems so far and the dealers have been exceedingly helpful. The car was received it perfect condition and it's very good value for money. I would recommend this dealership.

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"marked"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely appalling. I was lied to a total of 15 times throughout the process of dealing with Blackburn motorpark. Unfortunately the issue is still ongoing over a month after I arranged my visit. I took my car for a service and small repair. I called to confirm if my car would be ready earlier in the day and was told yes. When I arrived, the repair had not been done as 'the part was in Bury'. Bury is 30 mins away, had I of known I could of got someone to bring the part up myself! I asked to complain and was given the email address of the manager - which turned out to have been written down wrong so it bounced back. I called a few times, to be told I would get a call back 5 mins later. At no stage did this happen, and on every occasion I had to chase them up. Apparently the manager, 'Craig Fisher' has been in hospital for 3 weeks - why on earth I kept getting told he was in meetings and that I would get a call back is beyond me. I was once 'put through to his office' - oddly, for someone in hospital, he wasn't there? I was told to come in anytime for the repair 'A thirty second fix'. I tried to book for Friday morning as this was my only chance within the week. I was told they would be too busy... I was then told it would be a '10 minute fix' and that I could some in anytime on Friday by someone more senior. I went in on Friday and it took 40 mins, meaning I was late for work. Having left my car out in the sun following a clean they did, it's developed a few matte spots where the top coat has been burned away as they didn't clear the water droplets. I've had to t-cut and wax it. I've filled out the form they sent to review my experience. I was sent it before my repair had been done, as if I had already finished with them - which would suggest they were happy with the job? It says I would get a call back from 'Keith Armstrong Regional Aftersales Manager' - two week on and not a sausage. I work with around 50 different people in the area everyday, plus a few councillors, mp's, gp's and the like. I'll be sure to mention the experience as I have enough of waiting for them to sort out the problem and explain how they would do it better next time.

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"Review blackburn motor park"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Around a week in I had a problem with the car, I was told they would be in touch to arrange the repairs at an approved garage but I've not heard anything in a long while and I'm not impressed with the after sales care or communication from them.

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"Blackburn motor park customer"
2.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Whilst the car I bought is absolutely fine I did have a couple of issues with the service from the dealership. The rear wiper was missing at the time of sale and it took over 3 weeks to get it sorted, the original date they gave me was pushed back as nobody was in to do it and there was a lot of miscommunication amongst the staff at the dealership.

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"quick service"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything was wonderful at Blackburn Motor Park. They were very helpful, there was a chip on the window and in needed an MOT but that was all sorted straight away

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"FANTASTIC"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In October of 2014 I found a car I liked at Blackburn Motor Park. I am happy to say that everything went absolutely perfectly with purchasing my vehicle, I cant fault it what so ever! There was no pressure at all, they just got on with it and got everything done I needed, to be honest I couldn't have asked for anything better. Do I recommend Blackburn Motor Park? Yes.

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Dealership Information

Car Dealer Reviews has been informed that Blackburn Motor Park has now closed down and is no longer trading.

Deals in: Cars
Manufacturers: Alfa Romeo, Fiat, Renault
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
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GAP Insurance
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Servicing
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Ratings
6 reviews3.4 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
1
Poor
1
Terrible
1

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Contact Information

Address

Blackburn Motor Park (CLOSED DOWN)
Pendle Street
Blackburn
Lancashire
BB1 1NG

Get in touch

01254 378624

Opening times

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Dealership Statistics

50%
Would recommend this dealer to family and friends
66%
Thought the dealer was knowledgeable and helpful
50%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Blackburn Motor Park (CLOSED DOWN)

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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