Bournebrook Motors reviews, Rugby
14% Reviews
replied to
42% Recommend
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7 reviews from our car dealer reviews community
Leave a review for Bournebrook Motors

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7 reviews from our car dealer reviews community

Leave a review for Bournebrook Motors
Click on the stars to start your review
"Buy private and save money "
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car from Bournebrook Motors was ok, could of done with a clean inside. No warranty upheld even thou they gave me 2 months. Various issues with car amounting to £400, contacted them, no reply. No after care service, buy private and save some money!!!!

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"Zafira buyer "
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall Zafira from Bournebrook Motors in January. I have had a few issues with it which the dealer was reluctant to help with so in the end I had to get it sorted myself. The car was in good condition when I received it and a good price, I would recommend this dealership if the aftercare was a bit better.

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"Poor service rejected car"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a vehicle from here a few months ago and rejected it not long after. The car had numerous faults and despite the fact the issues were covered under warranty, they kept messing me about and never completed the repairs. I would not recommend this dealership.

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"Really pleased with everything"
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my Nissan Note from Bournebrook Motors. I purchased it in June and up to now I have had no issues at all. The car could have been cleaner and in slightly better condition but it was good. The price of the car was very good and I am happy with service I received. I would recommend this dealership.

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"Annoyed"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely awful experience with this company. After initial contact I decided to buy a car from Bournebrook for the full asking price of £2295. I phoned and left a voicemail message informing Richard (Owner / Salesman) of my offer. I also emailed him with the offer. No response. I then called him 5 or 6 times the following day, each time the phone ringing ing out to voicemail - again, he didn't call me back. I then called him the following day and he actually answered. Said he didn't get my message, email or received any missed calls - lies. He then said he would call me back in 15 minutes as he was driving. Surprise surprise, I never heard from him again. My advice to anyone thinking about buying a car from this company - DON't!!!! Go elsewhere........be warned.

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Richard from Bournebrook Motors in response to Annoyed

After checking dates I would of thought anyone with an ounce of itelligence would recognise a foreign dialling tone .I was away on holiday .which I assume the reviewer goes on at least once a year ..comments should be made on actual purchases and experiences.

"Rob"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a Fiat Panda from Bournebrook Motors and it all went well. I disagree with the other review on this page as I found the after-sales service to be very good. After buying the car I had a few minor niggles to address, but the dealer took the car back straight away and fixed the problem. We've now had the car around 6 months and all is going well. So highly recommended!

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"Anon"
1.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't touch this company with a barge pole. After sales service is non existent. Don't want to know if you have a problem. Messed around from start to finish. Can't even get so called appointment times right in first palce then not interested if problems later

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Dealership Information

If you live in Warwickshire then you may want to pay Bournebrook Motors in Rugby a visit. They have a whole host of used cars in their showroom, further to this their forecourt is floodlight so even when the evening draws in you can still view the Saab, Peugeot and Toyota cars that they have for sale.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
7 reviews2.6 out of 5 stars — Rated Average
Excellent
2
Very Good
1
Average
0
Poor
2
Terrible
2

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Contact Information

Address

Bournebrook Motors
London Road
Rugby
Warwickshire
CV23 9LP

Get in touch

07973 789383
http://www.bournebrookmotors.co.uk

Opening times

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Dealership Statistics

42%
Would recommend this dealer to family and friends
42%
Thought the dealer was knowledgeable and helpful
33%
Thought issues were resolved quickly and easily
14%
Percent of reviews responded to by this dealer

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Additional Information About Bournebrook Motors

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