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11 reviews from our car dealer reviews community
Leave a review for Caffyns Ashford Vauxhall
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11 reviews from our car dealer reviews community

Leave a review for Caffyns Ashford Vauxhall
Leave a review
"Service"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took my car for a service also another problem. Picked car up and no paperwork with it. Called garage for it was told they would send by email never received. Called twice for it had to go to dealership in end and took car to another garage to have problem fixed as it was not done. Not happy at all

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"MG 4 ticks the boxes"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mark was our salesman. He gave us all the information we needed when we visited the showroom and was efficient in processing our order. On collection he was very patient ( we’re not youngsters) and, even though his next customer had arrived, he gave us time to explain the mechanics of the dashboard display. Still lots to learn but we know we can go back to Mark for help when we need it. We loved the ride, Thank you

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"Usual excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As usual service at Caffyns Ashford from polite , friendly, efficient staff to the service itself - its usual excellence

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"Brilliant service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Florian was the salesman, very professional, polite and listened to what I wanted in a car. The car I brought was very clean. Because of Covid Florian wasn’t allowed in the car but he did send me a tutorial video to explain the features of the car. I was very happy with the car and the service.

"Amazing Mick"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service from mick on buying my Motability grandland x has been outstanding and truly amazing he delivered my car within a week from me ordering the car and kept in contact all the time mick thank you so much outstanding

"vauxhall grandland"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from Caffyns Vauxhall Ashford and in particular your salesman adam heyes. Was very informative helpful and such a nice guy to meet. I bought my grandland from caffyns ashford kent this is my 17th car from vauxhall i will allways go back to them from walking in to the show room and bying my car they were brilliant.

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"Excellent service from this dealership. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from a professional company. Our salesman Karl Friend was very informative, helpful and such a nice guy to meet. Everything about our selling and buying a car went so smoothly. They searched to find the car we wanted which is brilliant. We would not hesitate in using Caffyns again. Many thanks .

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"Drove 1:30hrs for Worst Service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Drove 1:30hrs to an appointment made a week ago. Had to wait 45 minutes. Car battery dead. Had to move 4 cars to get car out. Went petrol station on test drive. Worst service I’ve ever received.

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"All good! "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Volkswagen Golf from Caffyns Ashford and its all good. The car was clean and good value. I bought the car in may and I've had no issues yet. Happy days!

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"review for caffyns ashford"
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All in all Caffyns were alright, they fell short in the sense that they said they would do a full service and me being a mechanic myself soon found out they hadn't done a full service. There was a couple of issues with the car which to their credit they were willing to sort out just not in a time frame I was happy with so I sorted it myself. They weren't by any means a bad dealership they just could do with being a bit more professional.

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Dealership Information

Caffyns Ashford Vauxhall is an Franchise dealership that is based in Ashford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews4 out of 5 stars — Rated Very Good
Excellent
7
Very Good
2
Average
0
Poor
1
Terrible
1

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  • Contact Information

    Address

    Caffyns Ashford Vauxhall
    Orbital Park Monument Way
    Ashford
    Kent
    TN24 0HB

    Get in touch

    01233 273470
    https://www.caffyns.co.uk/vauxhall/

    Opening times

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    Dealership Statistics

    81%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Caffyns Ashford Vauxhall

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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