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51 reviews from our car dealer reviews community
Leave a review for Car City Peterborough
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51 reviews from our car dealer reviews community

Leave a review for Car City Peterborough
Leave a review
"Avoid this dealer "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid this dealer and the garage that carry out thier M.O.T AND SERVICES for work. YOU WOULD BE MUCH SAFER BUYING FROM SCRAP YARD. ALSO MOMENTUM WARRANTY IS WORTHLESS. USED ALL MY SAVINGS TO BUY A CAR FROM THEM AND HAVE BEEN IN LOCK DOWN SINCE. THEY LIED FROM DAY 1. I HAVE ONLY DRIVEN A FEW MILES SINCE BEING OUT OF LOCKDOWN. GOT THE CAR CHECKED AND IT NEEDS OVER £1000. WORTH OF WORK NONE OF WHICH WAS MENTIONED TO ME NOR WAS THE LEAKING catalytic converter. I approached city motors, momentum ( the warranty suppliers) and the garage that done the m.o.t millfield autoparts. All of the 3 companies involved in the selling me an apparently road worthy car that is still under warranty. City cars hung up after telling me they don't know who done the m.o.t for them. I phoned the warranty company they refused any assistance. I had to go on line to find out who m.o.ted the car. I then phoned the garage to ask how my car had actually passed an m.o.t they responded by saying I don't know I will have to look it up and phone you back. Apparently I am responsible for all the broken severely rusted and corroded un road worthy car. Please if you value yours and your families safety avoid the above car dealers the m.o.t testing garage and the platinum momentum warranty company. Stay safe visit a scrap yard your car will be much safer than anything you will get from these dealers. After reading some of the reviews I am just 1 of very many worrying car reviews I know I am just 1 of an awful lot of people who seem to have been treated the same ripped off and sold cars that are in many cases dangerous on the road.

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KOSTAS DAOUTIS in response to Avoid this dealer

I wish I had made some more research on this dealer before being stupid enough to buy a used ford focus from them. I have emailed today for the first time and have not received a reply. I would like to ask you: 1) have you visited the actual place to speak to the people there? 2) do you have a telephone I can call? 3) have you thought to claim money or a full refund maybe through the small claims court? Thank you and please shed some light upon me.

"Untrustworthy "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I paid £100 refundable deposit and due to some issues coming up, i couldnt go to see the car, tried contacting them 100 times to have my deposit refunded as i live in london, they kept telling me there is no manager here and they will call me back, different excuse every time and never managed to get my money back. So untrustworthy

"Awful..Avoid!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very quick to take my deposit,chased them for the car,,waiting and more waiting. Asked for refund on deposit,won't give it back and now won't answer any calls or emails. Waste of time

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KOSTAS DAOUTIS in response to Awful..Avoid!

Hello. Have you tried visiting their place yourself to speak to somebody in person?

"VERY POOR CAMBELT CHANGE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After buying this vehicle from a so called reputable dealer what a massive mistake we have made. Paid for the cambelt to be replaced before collection. All seemed fine until on the way home when water level warnings started to show as well as other warning lights on the dash. We were told that the battery had gone flat during first covid lockdown and this was the cause and would rectify itself when the vehicle was running for a while. Absolutely not the case. Warning lights still on and cost £138 for new battery. After booking the car in for a service and further inspection ABSOLUTELY NOTHING WAS PUT BACK TOGETHER BY THE SO CALLED MECHANIC. STILL GOT BITS AND PIECES LYING EVERYWHERE ON TOP OF ENGINE UNDERGUARD. NEEDS 3LTRS OF WATER PER DAY AND NOT BEEN USED FOR LAST 2 MONTHS. CUSTOMER SERVICE IS ABSOLUTELY SHOCKING AND THEY DON'T WANT TO KNOW. BE WELL AWARE OF BUYING A VEHICLE FROM THIS DEALER. PLEASE DONT END UP LIKE US HAVING TO GET TRADING STANDARDS INVOLVED. STEER WELL CLEAR OF THIS COMPANY. THIS REVIEW IS OF OUR OWN PERSONAL EXPERIENCE AND NOT MEANT TO BE DEROGATORY

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KOSTAS DAOUTIS in response to VERY POOR CAMBELT CHANGE

Hello from a fellow-victim, As I am afraid I will be having roughly the same fate as you, can I please ask if sorting the situation out with Trading Standards stepping in the dispute has given any result? On other web pages I saw that going through the small claims court is also a good idea, but your opionion of the Trading Standards efficacy will be highly valued. Thank you

"Please Avoid "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our story is too long to explain on here. Absolute scam artists! Please, please avoid Car City Peterborough

Justin Preston in response to Please Avoid

Would you email me I am in the process of taking them to court, I would like to hear how you got on, homelea311@aol.com regards.

"AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Places a £500 deposit on a car that came back at a cat B write off ( not allowed to be on the road) then kept my deposit and refused to return it. They are selling cars that aren’t legally aloud to be on the road. Con men DO NOT BUY A CAR FROM THEM

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"Without Doubt a Disappointment"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our 17 year old son has saved all his pocket money for the last 7 years, in the hope to buy his 1st car; this in itself is a commended feat for a young man. Imagine his joy when he found his dream 1st car and in his meagre budget, a 2012 Vauxhall Corsa 1.2 SXi. All went we'll (or so we were led to believe) until after 2 weeks he wanted to put his bicycle in the back (main reason for being this model) Rear seat would not go down as totally stuck. many attempts to call and get through failed as did trying to get parked up and speak with someone, finally managed to speak with someone who dare I day it was unable to grasp the simple premise that there was a problem: e.g. when I tried to explain that the sea was fixed solid I was asked why have I welded it in! Anyway after many many attempts to get it booked in (calls again ignored) the car was left with them for 3 days and I was told the repair would not be covered by warranty as this was in working order when we took delivery!!!!!! The Car was returned and as we work 12 hour shifts and our son is still yet to pass his test so only drives when we are with him, yesterday got into the car to take his mum shopping; low and behold the seat mechanism is is pieces and the seat cannot be used as unsafe. No point in trying to communicate as I suspect if we try and dispute we will have a visit by a Buch of people with baseball bats. We will search the internet and research what kind of governing bodies manage used car dealers as in our opinion selling unsafe cars must breach some laws. Guys do NOT buy form these cowboys its you safety and you only have one life so don't risk it.

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+1 Found this review helpful
"Dodgy avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolute rubbish (being very polite) they do not communicate back with customer, sell cars illegally and do not stick to there word, we have now reported them to trading standards and are trying to inform the police. The owner is constantly away or busy because he’s is not paying off finance arrangements as agreed nor is he even doing the right thing. I do not know how this man sleeps knowing he is putting stress on a family with a disabled child who is constantly in and out of hospital. I hope he gets what he deserves

"Holding deposit not refunded "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son placed a holding deposit for a Mercedes & paid £99 pounds to hold a the car until he could look it over. He made appointment to view it only to find the car was in poor condition & hadn't even been cleaned & all the wheels were damaged. Needless to say my son did not want to buy the car When he paid the £99 he was assured he would get his holding deposit back so far nothing its been over 4 days & we are still waiting !!! Phoned Var City & they are saying my son never turned up to view the car well if we hadn't turned up how would he know how bad the condition or the car was he also didn't view the car alone witnesses I would AVOID this company who knows how many people they have scammed out of their £99 holding deposit. Well Car City, if this money is not refunded immediately you can expect a visit from trading standards in the near future. My son works hard & not having anyone defraud money from him!!

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"DO NOT GO TO THIS CAR PLACE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I put a deposit down on a corsa. But the MOT came back with dangerous stuff. Worse is not to drive until back tyres have a tear caused by separation or partial failure if it’s structure and brake pads less than 1.5mm thick. Repair immediately both front anti roll bar linkage joint dust cover no longer prevents the ingress of dirt Off side from sub frame corroded and seriously weakened repair if necessary. front brake discs worn both sides. Near front sub frame corroded but not seriously weakened. So I refused the car. Asked for my deposit back and has refused. I have spoken to trading standards and they put through to solicitors for advise. Reported to motor Ombudsman and watchdog. Hopefully we will see this place in TV. And closed. This is how he makes his money by taking peoples money and giving them or try to sell them dangerous cars. So my advice is to stay away. Also reported this on eBay where he is also selling cars. Don’t buy from them neither.

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Dealership Information

Car City Peterborough is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
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Ratings
51 reviews2 out of 5 stars — Rated Poor
Excellent
12
Very Good
1
Average
0
Poor
4
Terrible
34

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  • Contact Information

    Address

    Car City Peterborough
    Fengate
    Peterborough
    Peterborough
    PE1 5XB

    Get in touch

    01733358161
    http://www.carcitypeterborough.co.uk

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    Dealership Statistics

    25%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Car City Peterborough

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