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25 reviews from our car dealer reviews community
Leave a review for Cars2you (Closed Down)
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25 reviews from our car dealer reviews community

Leave a review for Cars2you (Closed Down)
Leave a review
"Trading from a different address"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A source tells me there trading from a place called vape makers in Lichfield Unit 11, Shires Industrial Estate, Essington Cl, Lichfield WS14 9AZ Just a couple door down from where they were I brought a Range Rover off them and I intend on getting my money back, from what I’ve found out his name is lee

Nath W in response to Trading from a different address

years later but did you manage to find all the details and get somewhere with it?

"Warranty "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter brought a car she got 2 years warranty but now carsgoryou are shutting what happens to my warranty. Plus things are going wrong with the car & I dont know what to do ..very stressed at the mo

Jade Bobby Roberts in response to Warranty

Also paid £780 warranty for 2 years & it was suppose to be £300 very angry I don't know wat to do next

"Wide boys"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this bunch last year and took out their warranty for 2 years. This is now worthless. When they shut down they would have a had a big pot of warrantly money from most of their clients) and know exactly what to do to ensure they pocketed as much cash as they could. When I first met them they seemed ok, but clearly just a bunch of wide boys.

"Left without any warranty cover beware! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Landrover Discovery. It has developed a fault and I'm now left without any warranty cover at all. All telephone numbers are unobtainable. Dealt with the owners wife who told us all about their house in Lincolnshire. Seemed lovely but it just goes to show you just can't tell. After reading all the latest comments I'm now going to have to check to see if there's any finance uncleared on the car. Very worrying. If they're still there be careful that the company hasn't just had a change of directors. If your reading this Cars2You have the decency to reply!

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"Absolute con artists"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We part exchanged our vehicle for a Mini Clubman fromCars2You in mid March. Having bought a vehicle from this garage before, we considered them to be a tried and trusted local garage. We were due to pick up the car on the Saturday after the car had a few nicks/dents repaired. The plan was for C2Y to clear our outstanding finance and we took Out the necessary finance to purchase the new vehicle and the extra finance to cover the difference in values of the cars (stay with me!) We we’re also encouraged to take out their warranty on the vehicle. We were then contacted by Cars2You to ask us if we could collect our vehicle on the Friday as the were ‘closing the unit for a deep clean’. We agreed. Upon our arrival, the premises were open sufficiently to allow us to complete the exchange of vehicles but it was far from business as usual. This was not surprising as it was just before the lock down due to Covid. We were told that finance was cleared on our vehicle, signed the necessary paperwork and log books etc. By coincidence, a rear brake light needed replacing the day after the purchase. Living close by, we thought it would be easy enough to pop rounds to unit and workshop to get bulb replaced as it was covered in warranty. All units were closed and my husband made several attempts over the next couple of days. It was on the Tuesday they my husband was advised by staff at a neighbouring unit that Cars2You had gone into liquidation. Initially, we were fed up that nothing was said as they must have known what was happening when we collected the vehicle. It then dawned on us to check if the finance had been cleared on the vehicle we part exchanged - it hadn’t and we were clearly told by the finance company that we were liable for the £9500 outstanding. Cutting a very long story short, we then spent a very stressful 10 days attempting to contact the complaints e mail for Car2You, Financial Ombudsman, Companies House, Action Fraud (crime number obtained) local police (not Interested!), legal advice , Auto Trader (Cars2You still advertising vehicles for sale through them) and the AA who vouch for them as a trusted dealer. To our surprise, we received a response from the company’s complaints e mail (same surname as registered owner of company). We were told that the company had folded and they did not have the money to pay our finance. They offered to sell the vehicle in our behalf - no thanks. We eventually met one of their mechanics outside their closed units who handed out vehicle back (clearly had been used with cigarettes, lighter and gun shield left in vehicle and 70 miles extra on clock. We were just glad to get vehicle back. We are now handing our original vehicle back to finance company but again have to pay another £1500 to clear all credit. We actually consider ourselves fortunate as we were beginning to try to get our heads around having to pay nearly £9500 back to finance company. I cannot tell you how stressed we were. As an aside, Companies House informed us that Cars2You has not gone into liquidation and were still trading. Cheers!!

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Ian in response to Absolute con artists

We had almost the identical problem as you, delays picking up the car, making up problems on the way. They took a month to pay the finance outstanding on our PX, and then over 6 weeks for the logbook.

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"Please don't buy from Cars2You"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Porsche Boxster from Cars2you in Lichfield in March 2020. The buying process seemed fine. There were issues to sort and a service to be done which they agreed to do. Cars2you are 120 miles from home but it was the car I wanted and the deal was good (too good?). When I picked up the car the showroom was empty for "decorating". My car was in their service unit. I paid before collecting (stupid) and the paperwork was completed quickly. Although there was no V5C they did tax it for me for 6 months. This was a surprise on the day. On the drive home the car threw oil warnings. I've since drained 3.5 lites of oil to get it to the maximum level. I had to adjust the roof they fixed and the spare key does not work. I've found 3 large bolts in the door bin that may go somewhere. I've had to sort all this out as since picking up the car their phone lines are not working and their website is down. I've tried repeatedly to get in touch with no success. Exhaust tailpipes are now loose and pointing at the ground, discovered fuel cap cable cord is broken and the car has now started misfiring. Still no response from Cars2you. I guess they stopped trading. Now in the hands of my solicitors. Please please don't buy from this company if they are still trading.

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Ann in response to Please don't buy from Cars2You

I’ve been to the address today & it’s all gone. Spoke to a business nearby who confirmed not around anymore 😡

"ZERO STARS. BEAWARE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would give zero stars! Stay clear you have been warned and be mindful of a possible name change with the company still in operation. Please check!! Avoid at all costs. Bought a car from Cars2you as needed something more reliable, 3 weeks later clutch had gone. Took it to Ford for a diagnostic, told a clutch master cylinder needed to be replaced. Was told this is not covered under warranty. After 3 weeks!! Eventually having complained persistantly the car went back under warranty with a load of grief in between, such a struggle and stress I can not explain just to get this booked in. No courtesy cars available. Picked up the car and 10 days later driving along and one of their mechanics tools fell from underneath the dashboard resulting in the clutch immediately going again. In a nutshell it was bodged. Hassle continued to get it booked in for the 2nd time as above and only after having posted a review on Facebook did the MD contact me as his employees would not provide me with such contact details. He reassured me that he would over see the repairs.... clearly not! Car went in, courtesy car provided excuse of "there was air in the clutch" car fixed......until 8 days after when the clutch went again. Made complaint to finance company taking 3 weeks to get to today where I have been informed that the company has folded and I am now liable for repairs with no warranty now avaliable. People should not be treated this way and I hope your business suffers like I have over these past 9 weeks! Absolutely terrible and I wish I would have steered clear from the off. 1

Lynda Burrell in response to ZERO STARS. BEAWARE

Too late for me.. I've been turned over by this mob. Your story has a familiar ring to it. Yes they've done this to me too. Car gone wrong within hours of getting it. They pretended to get it repaired, bump start it and returned it to me. Breaks down the first time I take it out.

Andy evans in response to ZERO STARS. BEAWARE

Please can you supply the MD’s details? My car has all of a sudden thrown a load of faults up and I have no way of contacting them or their warranty company. Also, what name is this company now trading under? Thanks, Andy

"LOVE MY NEW CAR!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you to all the guys at cars2you my car was ready as arranged, I travelled 3 hours to collect it and everything they had promised was done, including my finance paperwork, lovely showroom and great cars, I was very impressed ny the set up, will come back again

"Very Disappointing"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great Sales people until you transfer the money 2 days before car pickup then all promises are thrown out of the window. All the yes we will do this, turn to we will try or wasn't possible! Beware of Cars2you.

cars2you from Cars2you (Closed Down) in response to Very Disappointing

Hi Ben S, Thank you for your review, we do however have no record of ever dealing with a Ben S. please contact our Freephone 08000566565 as we would like to discuss any issue you feel you may have had. Many Thanks cars2you

"great dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This place is a gem and the best place ive ever bought a car from.Walked away with a new car not feeling uncertain what i had done. Russ and Lee so easy to deal with and nothing to much trouble.i took the whole package , warranty , polished and after care all great deals and the car was well priced. Car was amazing and the range they have here is mind blowing.This is definitely my GO TO dealers from now on.If i do change my car in the future (and probably will as i get bored after 18 months !!! if they have the car im after im buying it without hesitation.If you are hesitant with dealing with car dealers get down to this place and trust me you will see things in a different light.Car bought from the Car2You.

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Dealership Information

Cars2you (Closed Down) is an Independent dealership that is based in Lichfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
25 reviews3.5 out of 5 stars — Rated Average
Excellent
15
Very Good
1
Average
0
Poor
1
Terrible
8

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  • Contact Information

    Address

    Cars2you (Closed Down)
    Unit 3-5 Shires Industrial Estate Essington Close
    Lichfield
    Staffordshire
    WS14 9AZ

    Get in touch

    0800 0566565
    http://www.cars2youuk.co.uk/

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    Dealership Statistics

    60%
    Would recommend this dealer to family and friends
    12%
    Percent of reviews responded to by this dealer

    Additional Information About Cars2you (Closed Down)

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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