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73% Recommend
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15 reviews from our car dealer reviews community
Leave a review for Castlebridge Motor Company
Leave a review

15 reviews from our car dealer reviews community

Leave a review for Castlebridge Motor Company
Leave a review
"djslow85"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my new vw here today. Sadji has really helped me and has been very honest about what to expect both fianacially and the history etc of the car. The car itself is yet to go in for its mot and service in the morning where I'm assured faults will be addressed. So will post an update over the weekend with the results. Overall after much scouring for a car that I'd enjoy and last here was generally the most competitively priced online on all models. If I had enough money I could of took 4 off the forecourt lol. Look forward to posting a further update, but looking forward to going back

"Reece"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When arriving to pick my vehicle up, the office was full of cigerette smoke which was annoying! He said the car had just been through its MOT a few days before I picked it up and passed everything.. I drove the car home and it was fine until a few weeks when the engine management and engine malfunction light came on the dashboard, black smoke was coming from the exhaust (fair enough it's a diesel before a lot of black smoke everytime I set shouldn't be coming from the exhaust) And the engine didn't sound to healthy! It was a bit weird knowing the car passed its MOT a few weeks ago.. I messaged the dealer and he took quite a while to reply, when he eventually did I took the car back and I went in his office, I explained he situation and he didn't seem interest at all, he was doing his paper work whilst I was stood there for at least 15 minutes.. He came out with an engine code reader and I read it was an Air Sensor and Turbo Underboost but he insisted it was because the car was a diesel and it had some crap diesel in it, he questioned me where I buy my diesel which was relevant at all! He wasn't interested what so ever so I just left and drove home, bad garage to get a car from! Never again!! Be careful before you buy!

kam from Castlebridge Motor Company in response to Reece

we are aware do not let anyone spoke on site. having checked the customer arrived and the staff were in the middle of dealing with other matters and the customer was asked to wait a few mintues before someone would see him. yes if the car is run on low fuel it can cause problems . the workshops were closed when the customer arrived and we did say that if the problem re occurs let us know but have heard nothing from the customer

"TJ85"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Exactly what you expect from a used car garage. I found the car I wanted, the staff explained everything and were very helpful. Would recommend to anyone. The car had some small issues but were solved straight away, great customer service from Castlebridge Motor Company.

"Andy"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Castlebridge Motor Company were not good at all. An exhaust that was supposedly replaced when car was bought, the brackets were totally rusted and snapped 10 weeks later which left the exhaust hanging. However were told this wasn't covered under 3 month warranty when they eventually replied to six or seven messages, which it takes between each reply you do get. Now I'm no expert, but expect a replaced exhaust to last longer than 3 months, wouldn't anyone? Either a poor job putting it on or lied to and it wasn't replaced at all. Definitely wouldn't use Castlebridge Motor Company again at all and would advise others against it too. Not unless you want to fork out for repairs that should be put right anyway. Bit of advice if you do use them make sure you at least pay £1 on a credit card. If you pay on a credit card you're covered if anything goes wrong that they refuse to rectify, which they have an obligation under the sale of goods act 1979 to do. Just ring the credit card company and make a charge back claim under section 75 of the consumer credit act, they will then fight the case on your behalf which is what we've had to do.

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"francis mckie"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

the dealer dominic was very friendly and helpful nothing was any trouble

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Dealership Information

Welcome to Castlebridge Motor Company

We are a independent used car dealership, offering knowledge and experience on a wide range of vehicles to suit every budget.

Based in Newcastle, Tyne and Wear, Castlebridge motor company provides an independent service for both private and commercial customers. With over 20 years experience in the motor trade and extensive main dealer contact we are able to supply excellent used vehicles at low prices direct to you.

We have a fantastic amount of experience and knowledge within the motor trade and with our local contacts we are able to offer you the right car at the right price. We consider ourselves the specialist choice for all your used car needs.

GREAT CHOICE OF VEHICLES

We at Castlebridge Motor Company provide cars for all budgets with stock changing daily.
Conveniently located in Newcastle, Tyne and Wear, we pride ourselves on our customer care and offer an excellent personal service even after the purchase of you car.

If you are looking for your next used car have a look at our stocklist and give us a call. We look forward to getting you the right car. If you cannot see the car you want let us source it for you.

FINANCE SPECIALISTS

Here at Castlebridge we are specialists in arranging you a finance package to suit your needs and budget.
We also can help if you have BAD credit eg IVAs , on Benefits, Defaults give us a try. You can text Finance to 07811 523 322 where one of our members will call you back.
You can also call us on 0191 4774570 or apply online.

If its low rate finance you’re looking for, we work with many lenders who can find you a package to see you driving away in your next used car TODAY, call us on 0191 4774570 or apply online – our application form can be found here, it only takes 2 minutes to complete and we will respond straight away.

SERVICE

Our goal is to keep building our customer base by using our knowledge to bring you excellent value and reliable used vehicles at competitive prices, we have many repeat customers to prove its working.

To arrange a viewing please call us on 0191 4774570 or just call in, we’re open seven days a week and conveniently situated just off the Felling By Pass.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2009

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
15 reviews3.9 out of 5 stars — Rated Very Good
Excellent
11
Very Good
0
Average
0
Poor
1
Terrible
3

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  • Contact Information

    Address

    Castlebridge Motor Company
    Shearlegs Road
    Gateshead
    Tyne and Wear
    NE8 3EJ

    Get in touch

    0191 477 4570
    http://www.castlebridgemotorcompany.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:30 - 17:00

    Dealership Statistics

    73%
    Would recommend this dealer to family and friends
    20%
    Percent of reviews responded to by this dealer

    Additional Information About Castlebridge Motor Company

    Company Formed: 2009
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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