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55 reviews from our car dealer reviews community
Leave a review for Catalina Of Stanningley
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55 reviews from our car dealer reviews community

Leave a review for Catalina Of Stanningley
Leave a review
"Very poor customer service"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car was delivered late. Engine problem after 30 miles. No longer drivable and still waiting for them to pick up the car after 3 weeks. Very poor customer service!

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+1 Found this review helpful
"Fantastic service all round"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a first car for our son. The service was brilliant, very friendly approachable and knowledgeable staff. We are over the moon with the car and would definitely recommend them to anyone looking to buy.

"Great experience at Catalina cars . "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had read a few mixed reviews of Catalina cars but we really liked a car and Michael made us feel confident in buying it . He went over and above explaining about the different models etc . He had everything ready for the car pick up and made it all so simple for us . Thanks again Michael .

"Shocking service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car after a few days of ownership and getting a health check from a reputable garage various issues wrong with vehicle . Spoke to the dealer and its goes from get a price to resolve , then its too expensive, then its the garage trying to rip you off , to the car had a service / mot bear in mind mot was last year and vehicle had done a few miles since then . bunch of cow boys . AVOID AVOID AVOID

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+7 Found this review helpful
"taken for a ride"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

would certainly not recommend this dealer stay clear

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"AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst experience ever.

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+3 Found this review helpful

w parkin in response to AVOID

i completely agree with this reviewer keep clear of catalina of stanningley

"Brilliant service no problems"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We visited Catalina cars yesterday we were greeted by Tom his friendly and professional attitude was excellent he seemed to have plenty of experience in the trade. Tom helped us to purchase a lovely car sorted the paperwork we drove away very happy within an hour excellent service would recommend Catalina cars to anyone

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"Dangerous!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would be incredibly careful buying a car from this garage. I bought a 2014 mini with low mileage and a 12 month mot with no advisories. Sounds great! It wasn’t. We collected the car after 3 days (they wanted to clean it and check it over) and it was filthy, it smelt musty and dirty. The car had a broken wing mirror and a few scratches that hadn’t been advertised, I can live with that, easily sorted, it’s an older car. Within a day the engine light had come on and the tyre pressure light. They were great, take it to your nearest garage and we’ll get it sorted for you. I did that, the car needed to go back to mini for the issue. 3 months later, they’ve dropped off the face of the Earth. I would call and txt daily to hear them in the background saying “oh tell I’ll call her back later”. Unsurprisingly, no call. We end up threatening legal action and all of a sudden, they’re ready to help. The car goes to bmw and they complete a health check. It needed £900 worth of engine work including a new turbo pipe, it had a punctured tyre, one close to the legal limit, a broken seatbelt and corroded breaks. They only agreed to fix the seatbelt and engine. 3 weeks later they’re still not paying for it. I’m now without a car for 4 months. Eventually it gets paid and I get my car. I still had to pay for new tyres, new breaks, new wing mirror. You tell me how that passed the in house MOT…. I’m absolutely appalled that someone would sell such an unsafe and battered car.

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+8 Found this review helpful
"Mia-sold warranty "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a vehicle in August 2021 (2017 reg), and already both of the coil springs have broken. This has cost me in excess of £800. I was sold Warranties2000 Gold Plus cover, which was added to my purchase cost without my consent, which turns out that the coil springs are not covered. Nothing about the cover was explained to me and even the fact that it’s only valid if the vehicle is serviced every 6 months. I’m absolutely shocked and appalled that firstly I’m having these issues just over a year after purchasing the vehicle, and secondly that I was miss-sold warranty which is not valid for the parts that are damaged. I can’t imagine how many others have been tricked into this without knowledge, and are now left frustrated and out of pocket like myself. Absolutely disgraceful.

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"Sold an undeclared write off "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This company will happily take your money, happy to sell a written off car unfit for the road. They will deny this, they will also say that monies paid is irrelevant, they will then take months to return your money. In the meantime you will be confronted by rude management, you will be called a liar, they will turn off all reviews so you can’t tell the truth. This is a company to avoid at all cost, especially if you want your family in a car that is road worthy and safe.

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+5 Found this review helpful
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Dealership Information

A used car dealership in Leeds; Catalina of Stanningley offer popular cars across the makes and models. Fiat, Ford and Audi all make regular apperances in their stocklist and as well as providing you with choice they also have on site servicing and finance packages where needed. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
55 reviews3.5 out of 5 stars — Rated Average
Excellent
32
Very Good
2
Average
1
Poor
4
Terrible
16

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  • Contact Information

    Address

    Catalina Of Stanningley
    79 Bradford Road
    Pudsey
    West Yorkshire
    LS28 6AT

    Get in touch

    0113 255 3755
    http://www.catalinaofstanningley.co.uk

    Opening times
    Mon 09:00 - 17:30
    Tue 09:00 - 17:30
    Wed 09:00 - 17:30
    Thu 09:00 - 17:30
    Fri 09:00 - 17:30
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    60%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Catalina Of Stanningley

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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