I phoned twice on two different days to try book a test drive and view a car. No one answered my calls! Third time, a receptionist answered but stated that all sales staff were busy. She took my phone number and advised that Findlay would call me back later. That was two weeks ago and I'm still awaiting that call back! In the meantime I've test driven a different vehicle and placed an order for a new car with another dealer. Sale lost I say.

Customer service leaves a lot to be desired, ineficient staff, and somewhat rude

We bought our first Citroen last Friday nearing the end of lockdown. The customer service by Matthew walentynowice was exemplary and the car was amazing condition. We would be more than happy the dealership to anyone.

We have now purchased five cars from this dealership, both new and used over the past several years, I am delighted to say that at no time have I been pressured or coerced into any purchase. The entire team from the manager to the sales team have been professional and knowledgeable, and if at any time there has been a problem it has been sorted quickly and efficiently. I thoroughly recommend this dealership.

This dealer was so commercial and hardcore trying to squeeze every last penny out of a deal that I basically walked away. Waited a long time to have my offer accepted and then told there was an extra £50 charge - for absolutely no reason, for things that were already published as part of the deal. Sales manager came to talk to me explaining that he was doing everything he could to make the deal as if should be grateful???? I bought the car in the end - on my terms - but not before walking out as they were so hard nosed and them trying to blackmail me into making me think THEY were doing me a favour... what a load of nonsense I had to deal with!!! Do they want to sell cars or treat people like idiots and squeeze extra cash out of them for no reason??? Other Citroen dealers in the area have a much less aggressive approach go there instead!!