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2 reviews from our car dealer reviews community
Leave a review for Chorley Group Nissan Wigan
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2 reviews from our car dealer reviews community

Leave a review for Chorley Group Nissan Wigan
Leave a review
"Never again"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would never by a nissan or enter wigan nissan dealership ever again. Bought a new Nissan from chorley nissan in wigan in Dec 2021 I was told by Bryan " I'd get a better deal to do it then rather than after Christmas" so we agreed on price for mine and what I had left to pay. Paid deposit and nissan in wigan signed the order form. The date was given for delivery was April then it went to may then April then back to may 10th. May 10th came and went and got a call saying its now going to be 10th June they then informed me they were taking £1000 of the price for mine as its gone down in price I rang citizens advice bureau who told me that because they signed form they have breached the contract and common law . I rang nissan head office and sent them picture of the form and explained what had happened. I then got a called from manager julian from nissan in wigan who was so rude and patronising demanding to know the name of the person from citizens advice bureau. Stating that it was in terms and conditions that the price for mine will change, which I tried explaining there was nothing on the order form or in paperwork folder. Which I said " I'll send them to you " which for me is 6 months to late. I told him citizens advice said about going to trading standards which he laughed and shouted " go on then please do". He then started to slag off my dad (who had rang them in April to ask why date was changed) saying Bryan had said my dad called him a liar (which my dad didnt) he then started to demand that I gave him my dad's phone number by then I was so angry I hung up. I then rang head office again as I did not think it was professional for a manager to do this. Which Head office replied they are the manufacturer and have no dealings with dealerships and I'd have to pay the extra £1000, never mentioned the unprofessional way the manager behaved or the way I have been treat. I have since got my deposit back which the managers and Bryan hid in office and didn't have the decency of apologising.

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"car looked like new"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car was really clean and look practically new. Found it on the Chorley Nissan website but at a different branch and they delivered the car to the Wigan branch the night before which was really good of them. Took it for a test drive, bought it, very happy and happy to pass on my recommendation for this dealership in Wigan.

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Dealership Information

Multi-award winning automotive family business with over 30 years experience operating across the North West of England. Our founding motto "Big enough to cope, small enough to care." is our promise to provide you with a reliable and affordable service across a wide range of new and used vehicles.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2 reviews3.1 out of 5 stars — Rated Average
Excellent
1
Very Good
0
Average
0
Poor
1
Terrible
0

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  • Contact Information

    Address

    Chorley Group Nissan Wigan
    Pottery Road
    Wigan
    Greater Manchester
    WN3 5AA

    Get in touch

    01942 939934
    https://www.chorleygroup.co.uk/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 08.30 - 17.30
    Sun 11.00 - 17.00

    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Chorley Group Nissan Wigan

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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