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7 reviews from our car dealer reviews community
Leave a review for Crossgates Motors
Leave a review

7 reviews from our car dealer reviews community

Leave a review for Crossgates Motors
Leave a review
"AVOID!!"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold my hubby a car (Citroen DS3) that was dangerous after telling him it was ok. Always asks for cash even though he has a machine. Always complaining about people especially women drivers. Went for MOT needed advisories doing but he said they weren't needed, took to MOT to be told we had failed due to advisories and other small things. He mended other stuff but left advisories again, MOT man said has he done them we said no ! he said they need to be done asap so we took back and I told him I was not happy as my hubby needs car for work. He mended what was needed eventually. My hubby has called today for him to look at his clutch and he refused and was rude. DO NOT GO TO THIS GARAGE !! rude and sarcastic old man if he is not happy he should retire simple as.

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

100% recommend great service Thanks again

"Con Garage "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought a car in january 2 week later the car started developing faults tuck it back he was not intrested in helping at all. verry arrogant no time once hes had ur money he doesnt want to no. gave me warrenty wise for 3 month still didnt want to no said hes not VAT registered so he carnt do there repairs so why offer it with hes cars people please dont use this garage looking at the reviews im not the onli person with problems if onli i would av read them before buying the car learn from ir mistakes i suppose, RIP OFF GARAGE

"DON'T GET RIPPED OFF"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took my car there to fit new brakes and change a headlight bulb, they didn't put the back of the headlight cover on properly and it came off and jammed into the fan!!! The car overheated and could have been written off because of these useless people, they denied it was there fault but then admitted what they had done after asccusing me of lying, and then told me not to go there again, as if i would anyway. Rude and incompitent, that go's for both the owner and his son.

"Dishonest sale "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Crossgates Motors sold us car literally covered in dog hair. They knew the car was coming to a family with a new born and tbh the car was generally clean but when driving it home then realising the car smelt like dogs... to a closer inspection and looking in the boot, under the mat in the boot and under the seats there was SO MUCH dog hair literally never seen anything like it in my life. There was also a car mat in the driver side only, when removing it to try clean away the dog mess it revealed big hole in the upholstery, Things shouldn’t be covered up to this extent in the event of a sale, a sale should be honest showing all positive and negatives about the car. The car has been professionally valeted by myself and I’ve even paid for somene to clean the upholstery and there is still dog hair in every nook and cranny. I feel it’s wrong for them to sell such a smelly n hairy car to a family with children and a newborn it should have gone to another pet owner or they should have been honest and said as they would have sold the car anyway. I would defo not buy from here again. Please thoroughly check the cars you buy from Crossgates Motors.

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"Excellent Car, Value for Money"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I travelled over 150 miles to view the car I saw on the Crossgates Motors website, when I got there the owner was really helpful and I ended up getting more for my car as px than he said he would give me, had the new car for a few month now, no problems at all, so thanks for a great car and excellent service, would recommend to anyone wanting a good deal and car. Thanks.

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"Customer review"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

WARNING!! only gave them 1 star as there is not an option for 0!!! I would not trust this company full stop, the add initially lied about the extras on the car, but after travelling 100 miles to get there we bought the car, When in the dealership the owner smoked inside the dealership the entire time, but as a young female I was too intimidated to comment, upon getting the car home within the first week, we noticed things weren't right, worried I took the car to my local garage, the car needs £480 spending on it for it to be fixed. I am outraged at this and when contacting the dealer I was met with defensive lies, abuse and refusal to help in anyway. They had also supplied an MOT with 0 recommendations three weeks before the car needed so much work! I have been hurt emotionally and financially and will never ever ever trust this company again!!

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Dealership Information

Car Dealer Reviews has recently identified that the website link to Crossgates Motors was not working and so has removed it from this page. However when searching online another business appears to be operating at the same address, they are called Metcalfe Motors. They use their website address and also the same telephone number.

If anyone has any further information then please leave a review at the bottom of this page.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews2.2 out of 5 stars — Rated Poor
Excellent
2
Very Good
0
Average
0
Poor
1
Terrible
4

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  • Contact Information

    Address

    Crossgates Motors
    64a Crossgates Road
    Leeds
    West Yorkshire
    LS15 7NN

    Get in touch

    0113 2283883
    http://www.metcalfemotors.co.uk/

    Opening times

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    Dealership Statistics

    28%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Crossgates Motors

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
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    Registered Name: XXXXXXXXXX
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