Essential Cars Ltd (CLOSED DOWN)

3 reviews3.9 out of 5 stars — Rated Very Good
33% Reviews
replied to
66% Recommend
to friend


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3 reviews from our car dealer reviews community
Leave a review for Essential Cars Ltd (CLOSED DOWN)

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3 reviews from our car dealer reviews community

Leave a review for Essential Cars Ltd (CLOSED DOWN)
Click on the stars to start your review
"Amazing"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have never felt so welcome when walking into a dealership! Gary and Luke are full of knowledge about their cars and offer some amazing advice! Never once did I feel pressured into buying the car I drove away with! I will defiantly being doing my next purchase with them.

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+0 Found this review helpful
"Great experience when buying my Audi TT "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My sales enquiry was handled start to finish by the owner, who was also responsible for expertly detailing the car himself. My wife and I were given the keys of the Audi TT Mk2 2.0litre Quattro and allowed to take the car for an hours test drive, a very enjoyable experience at Essential Cars.

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+0 Found this review helpful
"Peter sutcliffe"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Essential Cars Ltd confirmed he had no workshop and MOT was completed by 3rd party. As RAC approved dealer, alarmingly, new battery had to be fitted after journey home as cell gone (why not checked prior to sale). Being worried I had a Land Rover specialist check car over and he found all discs and pads shot to pieces needing immediate replacement (after passing MOT in Jan with no advisories!!!). Also front wishbones needed replacing as shuddering under braking! Total bill nearing £2000. This after a pre sale inspection! Dealer paid cost price of brake pads and battery but I was left £1500 bill to pay and this after buying from an RAC approved dealer!

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+0 Found this review helpful

Gary Travers from Essential Cars Ltd (CLOSED DOWN) in response to Peter sutcliffe

Hello Peter, Its always nice for people to hear both sides of the story, the car in question was a 80,000 mile Discovery which is a used car, like many used car dealers we do not do our own MOTs, when you called about the brakes after 6 weeks of ownership you had completed just over 3000 miles from the point of sale, that is quite excessive mileage in 6 weeks, however we did agree to pay for all the pads and the battery, your report of the bushes were "the garage says they have play in them" all bushes on used cars will have play, we did ask if you could return the car for us to review the matter of the bushes but you had already had them done, and by the sounds of things you have maybe become a victim of walking into a repair garage without knowledge and had additional work done that was not necessary, we are very sorry you feel this way and we could have helped if the A. the car had been brought back to us for repairs and B if we had been made aware of the bushes before you replaced them. Regards, Essential Cars

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Dealership Information

Car Dealer Reviews has been informed that Essential Cars in Eastleigh has closed down.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews3.9 out of 5 stars — Rated Very Good
Excellent
2
Very Good
0
Average
0
Poor
1
Terrible
0

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Contact Information

Address

Essential Cars Ltd (CLOSED DOWN)
Brookwood Industrial Estate Brookwood Avenue
Eastleigh
Hampshire
SO50 9EY

Opening times

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Dealership Statistics

66%
Would recommend this dealer to family and friends
66%
Thought the dealer was knowledgeable and helpful
66%
Thought issues were resolved quickly and easily
33%
Percent of reviews responded to by this dealer

Additional Information About Essential Cars Ltd (CLOSED DOWN)

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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