Evans Halshaw Peugeot Stourbridge

7 reviews2.6 out of 5 stars — Rated Average
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7 reviews from our car dealer reviews community
Leave a review for Evans Halshaw Peugeot Stourbridge
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7 reviews from our car dealer reviews community

Leave a review for Evans Halshaw Peugeot Stourbridge
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"Great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had car serviced and MOT today. Was kept up to date of work that needed to be done and had two phone calls from a very helpful guy called Alan. Very pleased with customer service today from Evans Halshaw Stourbridge.

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"Oh! Dear. Chris !!! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After being asked so nicely to please leave a great review for Chris. I honestly was going too! I was going to Leave him a great review. But! What a laugh. Do Evans Halshaw Peugeot in Stourbridge actually check over these vehicles at all.? Or is their customer service at Stourbridge all about the money & targets! The latter one I think.! On the Saturday before the end of the month we were rushed to try and get the money transferred, there and then. We had left a deposit and gone for a test drive !!!! Luckily my app wouldn’t work. This was for their benefit, not mine the customer, for the end of month figures. This really hacked me off! All rush rush! I didn’t appreciate that at all. So I arranged to collect the car on the Wednesday, Chris promised me it would be clean and all the body work touched up.! Oh! It was touched up alright! Ok so I now have the car! When I get home the car won’t lock - drivers door! Uggghhhh! Long story short, it’s at the main dealer today it needs a new door handle which needs respraying. Thanks for that! Luckily it’s under warranty with Peugeot! Then day 2 - You didn’t tell me that someone had snapped the B pillar weather strip at the top off the passenger door - then it’s been glued with super glue and your paint guy has touched it up with the touch up pen. So you knew it was in a disgusting state and not ready to collect it’s a right hacked state. Nice one! So this is going to cost me £140 for Peugeot to replace. No I’m not happy! Shoddy dealership. That was a nasty thing to do. Plus the boot lining is all ripped so I need to replace that also. It’s only 2.5 /3 yrs old this car? . I’ll never use you again. I was so upset, you knew my car had been stolen and what had happened, it was obviously 🙄 sales and that’s all. Never again.

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"Shocking service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Evans Halshaw Peugeot in Stourbridge, supposed to have been serviced and just had 12 months mot drove It home indicator not working discovered an oil leak filters not been changed and a few other problems. 2 weeks on still not been sorted!!

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"Stoubridge branch"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to the Evans Halshaw Stourbridge branch to enquire about trading in my car for one in stock took description of my car . Said would ring me but did not. Rang them next day . Said some one would get back to me did not . Do thay want to sell cars . I'll go elsewhere. Bad service at Stourbridge. Staff did not appear to be bothered.

"WILLIAM Matthews"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My appointment with William mattews was an excellent,he was very helpful and made the process very easy for me. I would recommend evans halshaw stourbridge to friends and family and to see William who will help them any way he can to help sell there car.

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"Evans Halshaw Stourbridge "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid this Evans Halshaw dealership at all costs!! Most incompetent staff I have ever encountered. Literally couldn't get anything right. Once car was purchased they weren't interested!

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"Let down by salesman"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything went well at sale time, i didnt notice or was told the MOT was due 1 month later. When I took it in there was a few minor faults that needed sorting. When I got in touch with the salesman he seemed unwilling to help so called the head office who DID sort this out for me and paid for the work. For Evans Halshaw i would rate them a 5 but the salesman has made me give a 3 for this branch.

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Dealership Information

Evans Halshaw Peugeot Stourbridge is an Franchise dealership that is based in Stourbridge. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Peugeot
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews2.6 out of 5 stars — Rated Average
Excellent
2
Very Good
1
Average
0
Poor
1
Terrible
3

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Contact Information

Address

Evans Halshaw Peugeot Stourbridge
32-34 Hagley Road
Stourbridge
West Midlands
DY8 1QA

Get in touch

01384 397865
https://www.evanshalshaw.com/dealers/peugeot-stourbridge/

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Dealership Statistics

42%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Evans Halshaw Peugeot Stourbridge

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