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15 reviews from our car dealer reviews community
Leave a review for Yeovil Ford
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15 reviews from our car dealer reviews community

Leave a review for Yeovil Ford
Leave a review
"Rubbish"
2.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just can't believe a thing Yeovil Ford tell you knowing your not going to crawl under the car to check they say yes its sorted. Timeing belt won't need doing for a long time 8 months later it's due to be changed its ford that recomends 5 year's does the warranty cover it no course not.

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+0 Found this review helpful
"Yeovil Ford "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service, Yeovil Ford were very friendly

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+0 Found this review helpful
"Yeti"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a few glitches with buying my yeti,but as I always say it's how you get over the problems.and they got over them very well.polite (with a nice bit of banter) Knowledgeable staff,would buy from Yeovil Ford again.Keep up the good Tim. Regards j.

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+3 Found this review helpful
"Terrible Service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

New to the area and took my Ford into the garage after two warning lights came on while travelling to work. Receptionist was very unhelpful, would not get anyone to come and give me any advice and said she could not book the car in for the work to be done for 3 days. When I asked if the car was safe to drive she told me that she had no idea. Car then refused to start in the car park and receptionist still did not want to help. Yeovil Ford organised for a recovery company to come and collect the car and they were able to tell me what the problem probably was over the phone! Excellent service from D.J Recovery but I will never go to Ford Yeovil again and will be going elsewhere when we change the car later this year.

"Ford Direct Warranty"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

6 weeks after purchasing my fiesta I found a problem with a clip on the scuttle below the windscreen. Yeovil Ford refused to fix it even though the car was only 8 months old and covered by Ford Direct Warranty after inspection by Ford and the RAC. Another prospective customer lost!

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+1 Found this review helpful
"AMAZING SERVICE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just picked up my second hand Ford Focus from Yeovil Ford. WHAT A LOVELY CAR, great customer service and had a little bargain with the price. very happy all round. will be sending family and friends your way. I will also be returning for services and to change my car in 2-3 years.

"Poor service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very poor service and promise made not honoured by Yeovil Ford.

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+1 Found this review helpful
"if i could give less than 1 i would!!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Yeovil Ford are a joke!!!! Poor customer service and no branch manager?? only area manager???? my car broke down and was taken in to be repaired , no communication from the garage - one day we attempted 12 times to call the garage and no one picked up the phone, no communication on what work was being done on my car- called one afternoon and was told my car was ready to be picked up and problems all sorted - went to collect the car and drove 2 mins up the road and the car cut out and warning lights all appeared as they did the first time it went in- told the garage would re look at it , then called in two days later to be told the car had new parts put on and they are waiting for a whole new transmission module but its on back order so have no idea when car will be fixed - no offer of courtesy car and no manager to speak too, got so fed up i called the manager at salisbury to help me - car still in garage and still no courtesy car- one big Joke !! DO NOT USE!!

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+1 Found this review helpful
"Ridiculous Pricing"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not deal with Yeovil Ford, the pricing they offer is a plain rip off, they charge as much as, and in some case more then, a main Audi dealer charges! This is on my Fiesta, they even like to charge £18 for a rear light bulb. I also test drove a new car, and the sales person was not interested in doing any deal what so ever, in fact to reach the price I wanted they changed the spec of the car without telling me! I won’t be buying from them as that is illegal mis-selling. I went onto Car Wow and a dealer a few miles away with a better rating offers a higher spec car with over 2 grand off the retail price.

"Could do better"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have wandered round interested in purchasing a new vehicle but i refuse to return here. The staff at Yeovil Ford do not approach you or offer any welcoming greeting at all, non the less i really wanted a Ford, so i went inside. The quotes were way off compared to other Ford dealers out of the area. They do NOT return phonecalls and generally seem not bothered to have your business. Thankfully i was able to purchase a ford from Portsmouth a bit of drive but very helpful and good customer service along with their prices. Yeovil could learn, people skills are important.

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Dealership Information

Yeovil Ford is an Franchise dealership that is based in Yeovil. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Ford
Franchise Dealership

Services available
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Ratings
15 reviews2 out of 5 stars — Rated Poor
Excellent
3
Very Good
0
Average
1
Poor
3
Terrible
8

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Contact Information

Address

Yeovil Ford
Houndstone Business Park Challenger Way
Yeovil
Somerset
BA22 8XG

Get in touch

01935 404900
https://www.foraymotorgroup.co.uk/ford-dealership-in-yeovil

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Dealership Statistics

20%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Yeovil Ford

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