Freeborn Stadium Motor Village Southampton

7 reviews2.5 out of 5 stars — Rated Average
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28% Recommend
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7 reviews from our car dealer reviews community
Leave a review for Freeborn Stadium Motor Village Southampton

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7 reviews from our car dealer reviews community

Leave a review for Freeborn Stadium Motor Village Southampton
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"Good PX Price! "
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a good price for my PX at Freeborn Stadium Motor Village, The value of the Citroen I bought wasn't bad either! The car was clean but did have a issue. Everyone I dealt with at the dealership were very helpful though so I would recommend!

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"Paul"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Pathetic, car not ready and I placed deposit 2 weeks before, had a fault when I drove it away but left with no choice considering I lived 350 miles away. Very poor customer service and once the salesperson took my deposit he stopped answering the phone. Would never use again obviously

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"Not happy"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased an Audi from here back in August. The service wasn't great. the car want ready when I came to collect it despite the fact they had two weeks to get it sorted and then i had issues with it not long after I took it away. I got the repairs done at a local garage and after numerous phone calls I have only just been reimbursed by the dealership. The car was a good price but based on the service and aftercare i wouldn't recommend this dealership.

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"Shocking"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Poor experience with this dealership, The van has been in the shop for longer than I have had it! The door seals were missing, took it back to be replaced and they only did one side, took in back again and the repairs were shoddy, The doors are not aligned at all and they have damaged one of the doors, One of the doors looks like it had been in a rear end scrape and has been badly resprayed and the paint has gone all pitted and horrible. I could go on! I would AVOID this dealership.

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"freeborn dealership review"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Freeborn in Southampton were brilliant, they were very helpful I would happily recommend them along, the whole sale was a very easy and enjoyable experience.

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"Lisa"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I called in to make a deposit and keeps car waiting for me on a promise if I didn't like the car I'd get my money back. I told him I was coming Sunday 10-11 am. When I got there they had no idea I was coming, nothing was prepared and and they had to go find the car bare in mind the bloke I spoke to on the phone was the man I saw in branch. The condition of the car was poor and he had no idea about the car at all or Citroen for that matter. He started serving other customer so we were not priority anymore and the test drive he did not come with us. We found a different car at a different garage with much better service all round so when we asked for the deposit back he basically refused and said he would have to talk to the boss about maybe getting it back until we told him that we will go to court then he said he will try his best. Bad garage bad service I would not recommend to anyone. Freeborn Southampton. I ended up going to Yeomans in Fareham and that was a lot better.

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"UNHAPPY CUSTOMER of freeborn motor village"
3.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Beware of the FREE for life offers for MOTs, that is offered as part of your purchase deal. This is NOT honoured by FREEBORN CITROEN once your car is 3 years old, even though servicing has been completed by the main dealer. Very poor customer service by a major car dealer. Our vehicle will now be serviced and MOT'd away from FREEBORN , and we will not be a future customer. ********************Update on the FREE MOT for life of ownership of a CITROEN . Eventually I was contacted about the review left by Citroen Motor village Stadium Southampton. Still no real offer to abide by their MOT offer or a refund on what we paid for the MOT. Just more confusion on their MOT.charges. We have stated that we will no longer have our car serviced by them as the dealership, their attitude to customers is not a HAPPY experience and they charge a premium for BAD SERVICE.

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Dealership Information

Freeborn Stadium Motor Village Southampton is an Franchise dealership that is based in Southampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars, Vans
Manufacturers: Citroen, Hyundai, Skoda
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
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Servicing
Used Car Sales
Van Sales
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Ratings
7 reviews2.5 out of 5 stars — Rated Average
Excellent
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Very Good
3
Average
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Poor
4
Terrible
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Contact Information

Address

Freeborn Stadium Motor Village Southampton
Britannia Road
Southampton
Hampshire
SO14 5RG

Get in touch

http://www.freeborngroup.co.uk

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Dealership Statistics

28%
Would recommend this dealer to family and friends
42%
Thought the dealer was knowledgeable and helpful
16%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Freeborn Stadium Motor Village Southampton

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