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6 reviews from our car dealer reviews community
Leave a review for Guy Salmon Jaguar Coventry
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6 reviews from our car dealer reviews community

Leave a review for Guy Salmon Jaguar Coventry
Leave a review
"Worst dealership ever! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Whilst trying to negotiate a decent price for the car I wanted I came across a couple of rather arrogant managers. I thought Jaguar cared about their customers but obviously not at this dealership! I have been driving Jaguars for 25 years and, in the main it has been a pleasant experience but it was the opposite at this dealership. Surely, if you are spending £65000 on a car they should be chasing things up for the you, not the customer chasing them! Perhaps the recent change of name will improve their customer service experience. Either way I will never use them again.

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"Never again"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't bother buying from Guy Salmon, I ordered a new defender and have now been told because I work in sales my request has been declined, what a insult this is, I never even was given the chance to pay cash for car, I will take this issue to Land rover, I feel so discriminated against by a Land Rover Dealer, total unfair and not right

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"Thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

To whom it may concern on Tuesday the 10th of December l approached your salesman at the Fletchamstead highway branch to seek assistance on how to set up a vehicle tracker on my Range Rover evoque the salesman Mr ANTHONY GRIFFITH Responed immediately and set hit up . l would to stress that this man is credit to your Company for his unselfish attitude in the way he helped me . Thanking you all at Fletchamstead show rooms Mr John Greenwood

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Barry Clements in response to Thank you

I can only comment that my dealings with Anthony are nothing but 10/10. I will be in the market to buy another Jaguar and Anthony will be the person I deal with 👍

"shocking service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very Very poor customer service ! we had a problem with our car which that main dealer could not fix 5 times in a row it went to be fixed, the head of customer service, lied too us regarding the repair and even invited a meeting with an engineer to which we did, the engineer admitted that he had turned the alarm off, we told them to replace the car as we had enough, they dragged there feet for months and i ended up pay 2k for a car of the same mileage year. when asked why it would cost me the answer was "well it owes us too much to just swap it wit yours" dont do business with this franchise

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"Jaguar XF guy salmon"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My new Jaguar is absolutely stunning, people have even been taking selfies with it! It's a great deal of fun to drive and I'm very happy. Guy Salmon did neglect to tell me about a crack in the carbon fiber but once I called them about the issue they took full responsibility and rectified the issue so all's well that ends well.

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"Amir"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They provided good service all the way through. I cant comment on anything going wrong because it was all very easy and im clearly a happy customer as im leaving a review. My car was purchased in Feb, I took a Jaguar XK from them, really happy with it and recommend that car too. Go and see for yourself.

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Dealership Information

Guy Salmon Coventry is a Jaguar specialist dealership that stocks both new and used cars in their showroom. As well as offering some of the most popular models within the Jaguar make they also provided dedicated aftersales with: Servicing, MOTs, repairs, tyres, valets, parts and accessories all available on site. 

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews3 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
0
Poor
0
Terrible
3

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  • Contact Information

    Address

    Guy Salmon Jaguar Coventry
    Earl Place Business Park Fletchamstead Highway
    Coventry
    West Midlands
    CV4 9XH

    Get in touch

    024 7667 2999
    http://www.guysalmon.coventry.jaguar.co.uk/

    Opening times

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    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Guy Salmon Jaguar Coventry

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