Car Dealer Reviews is an
official partner of Auto Trader
PLEASE AVOID!!! Bought a car from Darren and broken down 3x within 2weeks. No response from the seller to agree a refund. Very rude! No idea why he is still trading after all the negative reviews!
We bought a Skoda Scout from this guy, six months ago, and it is a complete gem. The only thing we've had to do to it was to get a new part for the braking system after a couple of months. Just part of wear and tear. Would recommend this place.
Bought the car sight unseen from Darren , always a bit nervous doing this , but Darren provided a good description and a couple of walk round videos prior to purchase , free delivery too . The car turned up on time and was exactly as described, probably better to be honest . Ever so pleased and wouldn’t hesitate to recommend.
I also read all the reviews,some good a few not so good.I bought a car during lockdown,03 Audi TT 225,sight unseen,received good communication and car was delivered after seal sorted.Was a minor wiper issue which a local garage sorted and Darren met the cost.Bear in mind the cars in price range are not new,I so far have only positive for Darren,car is as he said.
I wish I had read the reviews before I approached Maclan Marsh. I bought a Jaguar X Type that was advertised as "faultless" "stunning example." Driving home from the garage I had problems with the Engine Light coming on and the car entering Limp Mode. From that point onward, enter deception and lies from the owner before he avoided any and all contact from me after promising "I will fix it and you will be driving that car for years to come." Well screw Maclan Marsh, the Bank got my money back.
So i went agaisnt all the negative reviews surrounding maclan marsh and still went and purchased a car from them, HOW STUPID OF ME. The car didnt even get me home and found myself getting my new 3k car recovered. darren does everything to avoid paying out on the 3 month warranty he claims to offer, he will leave you with a bodge repair and claim that it's acceptable. What makes it worse is the fact I find out the fault that occurs was an advisory on the last MOT yet the selling ad claimed the car passed with no advisories. All I can say is if your considering buying a car from Darren really do your research on them as a business and the name changes, location changes etc and wonder why they have had to do this. It's really scary people like this can still be trading and getting away with it.
Avoid this dealer at all costs. I bought a Vauxhall Insignia from him as they are represented as a family business that sells "good honest cars" that are only sourced from dealerships. Before signing the vehicle over I noticed on the vehicle MOT and service receipts that the vehicle was flagged as having an EML warning to which the salesman assured me it had been fixed. I was assured this vehicle was checked before the sale. Being a dealership I was under the impression this car would have been checked so all should have been in order. However, within 15 minutes on my journey home from the dealership the EML and a second warning message came up indicating a fault with the headlight. The car was also advertised as having sat nav which although the car would have the functionality, lacked the correct software DVD. I contacted the business via eBay and I was asked to not contact the gentleman that sold me the car as he had nothing to do with the business and he would deal with the issue on his return. In good faith I honoured his request and only communicated with the "owner" of the business. I explained to the "owner" that I wished to reach an amicable solution; this was far from the outcome I am still fighting for. I contacted the "owner" as soon as the faults occurred and told him I would like to enviro my right to return the vehicle for a refund; he refused this claiming he had spoken to a legal representative advising he has no legal responsibility to comply with my request. The owner denied any faults with the vehicle and insisted I were to get the vehicle diagnosed at a garage to prove the fault; this of course was done at my own expense The inspection was carried out at a vauxhall main dealer and they confirmed numerous faults the main one being the eml light which was on because of a fault with the emissions mainly egr valve. The vehicle was also sold with a 3 month warranty and at no point has he mentioned the work would be completed at no cost under said warranty. The lesson I have learned from this whole ordeal is to avoid Maclan Marsh at all costs, they are unethical and have no understanding of customer service.
Bought a 10 year old Fiat Panda from them back in June. "Full service history" as well as a full check sheet filled by Darren / the garage. Fair enough shouldn't foresee any expense. Except that once I reached home, with all the documentation now in hand, I started wondering if the timing belt had been done earlier this year as recommended by the manufacturer / called by the service book. Phoned the garage that did the last service, not been done. Phoned Darren / Marclan Marsh, the tone had now changed, not helpful, "it doesn't need to be done". I got it done locally and the garage pulled a completely cracked timing belt, could have been a disaster. Darren did lie about the "full service history" and his check sheet stating the timing belt was fine. He was also very unhelpful trying to fix things. Raised a complaint through the credit card company and documented all the exchange I had with Darren and got a full refund of the timing belt cost. Demonstrating I was right and Darren's dealings were unlawful. One cannot lie selling you something. Between the answer I got on the timing belt and other things such as not giving the right amount of previous owner of the car over the phone (said 5, when I unstapled the document about it: it said 9, why would one stapled that document if it's not to hide something, only realise this after the sale), tire pressure checked fine, was at 15psi on 3 corners of the car, after market sunroof not mentioned and not working... I had to come to the conclusion that this is not an honest business. Dodgy car dealer at their best, avoid, avoid, avoid... Check out the google reviews it's full of similar stories.
Bought a vehicle from Darren. Was all nicey nicey at the start. Until the car developed some problems after 3 or 4 days after purchase. . Then he wasn't pleased that we took it back. Had no car for 4 days and didn't answer our calls. Customer service skills are none existent. . And reacts angrily to any questions. Thinks he knows everything but was caught out. Very un pleasant man. Would definitely NOT recommend this garage. . In fact we had that much trouble with the car we traded it in for a car from a very good garage in Congleton..
Very poor. Warranty isnt worth a thing. Rattle from clutch unresolved. Brake issue. Investigation led to brake pads being metal on metal for which I was blamed and had to pay for. I'd only had the car for four weeks! Reported to trading standards.
Maclan Marsh are an independent family run car dealership established since 2004 and based in Sandbach, Cheshire. This car dealership has over 20 used vehicles in stock from manufacturers such as Renault, Ford, Vauxhall and more. All cars are sourced from main dealerships and come with a 3 month warranty. Maclan Marsh are open for business 7 days a week.
Car Dealer Reviews would love to hear from any previous customers of Maclan Marsh in Cheshire, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
There aren't currently any photos for Maclan Marsh, help complete this page by uploading your own.
What photos are right?
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.
Learn more about how our service works below.
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.