Brought a Volvo v40 D2 from Grantham Volvo as we are not expert so believed sales member since he said that it was family car.When back home after 6 hours drive to and fro with our own fuel cost I found that my buggy was not getting in the boot where in my old Honda Civic it was quite easy to fit in. Phoned next day to exchange the car and they asked me to pop in. I had to choose different vehicle other than volvo as they do not have that one unless brand new.So I had to choose another more expensive vehicle however rather than considering discount they took my £1200 deposit that I had for Volvo. I had to travel with my pregnant wife and kid just to make sure this time we buy right family car. Oviously if you see volvo rear passenger seat it is for just 2 adult and 1 child.I had told them that we are expecting baby soon and need good size family car instead in greed they persuaded me to buy that volvo and when I went to exchange they took my £1200 deposit. Really disapointed by their misleading information and very profitable business policy. They do care zero satisfaction for customer.They dont care how long you have travelled and with who.They have showroom in the middle of nowher.Despite using own fuel and almost making their vechile half tank fuel when they sell you a car give you on reserve.Very disapointing behaviour.I blame this to mananger rather than sales member as that could have been adjusted in some way but no what they always want is profit. £500-600 may be I would have said yes but whole my £1200 deposit now I wonder what if I had £2000 deposit may be they would have took that too.