Oakley Motor Company reviews, Birmingham
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11 reviews from our car dealer reviews community
Leave a review for Oakley Motor Company

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11 reviews from our car dealer reviews community

Leave a review for Oakley Motor Company
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"Awful service with a dodgy mechanic"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Oakley motor company back in Sep 3. Felt confident with the company at point of sale. 2 days after purchase the powetrain warning light come on and the car lost all power. They offered to have a look at the vehicle and gave me my part ex back while fixing the new car. The mechanic lied about changing parts on the new car, and used 3/4 of a tank of fuel 2 days of having it. Also while i had my old one back, the fuse blew up( the car had been in the family since 2007 and never had anything like that happen to it). Still had problems after picking up the car they stopped answering my calls. 9 months later found the gearbox had been tampered with and leaking oil, screws were taken out the engine mount and not put back in properly (resulted in my engine falling on the driveshaft), and the fuel pump wasn't connected to engine properly and was just blowing air instead of diesel into the engine. I also paid for 12 months warranty from company which they refused to send the paperwork to me for. Luckily got that back through my bank due to miss sell. At all costs avoid!

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"Sam"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to look at three separate cheap budget cars, the guys gave us no hassle and were extremely patient with us. fingers crossed car serves its purpose as a 'runaround' Would not hesitate using again in the future.

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"wj"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After did the deal Oakley Motor Company went behind my back and sold car then didn't answer emails or telephone calls. Avoid at all costs.

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"Richard"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Oakley motor company and later changed my mind and the lads at Oakley swapped the car for me excellent professional service clean and very helpful

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"Graham"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a used volvo v50 from these guys car was exactly described service was excellent I had a few concerns which were sorted highly recommended this garage thanks guys

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"A Murphy"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

DO NOT buy any car from Oakley motors Coventry rd. They are only interested in getting your debit card in the machine, they don't tell all the facts about the car!!!!!!

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"Miss s"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from Oakley motor company on recommendation by a friend, found the staff to be genuinely friendly and caring but also very knowledgable about their trade. What really struck me was that they were not just after a sale but also cared about my needs and requirements as I am new and young driver. After I purchased my new car, eight weeks later I had a slight problem which can happen with second hand cars, I rang the garage again they were welcoming and very polite and sorted out the problem. I will definately be going back to them for my next car.

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"Twin"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from Oakley Motors to which the staff very pleasant at first. Had cars from private sales where they had lots of faults. Saved very hard for this car and went to a dealer as felt safer to purchase from a dealer. During warranty there was a fault to the car to which they ignored my calls. Seven weeks had passed and car broke down. AA called and car completely gone, gearbox fault (automatic). Oakley Motors refused to fix car saying its passed its warranty. On further checks by professionals the linkages have been tied together with wires? Gearbox completely gone. Also the bulb to engine management light had been taking out so we had no warning. Due to sales of goods act we are having to take this further. All emails including recorded letters of action and asking to come to some sort of agreement all correspondences have been ignored. Yes very pleasant and helpful when you are purchasing. I suggest if buying from them have the car fully checked by another company i.e.. AA. They did not care that we saved a long time for a decent car.

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"Oakley Motor company customer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

I was happy with the service at Oakley Motor company, they actually made you feel welcome. They did a point check on the car and gave it a full valet. I would recommend them.

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"dealer review birmingham"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a problem free, straightforward car buying experience with Oakley Motor Company, no hard sell or dishonesty, they were honest and open about the car and I was pleased with the end result. I would recommend them.

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Dealership Information

Oakley Motor Company are an independent used car dealership based in Birmingham and selling to the wider West Midlands area. They currently stock over 100 cars from a variety of popular makes in an extensive range of models. Services provided by this dealership include MOT testing and servicing, car financing and part exchanges. If you are interested in visiting this dealership they are open 7 days a week with alternative viewing times available by appointment.

Car Dealer Reviews would love to hear from any previous customers of Oakley Motor Company, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
11 reviews3.6 out of 5 stars — Rated Very Good
Excellent
7
Very Good
0
Average
0
Poor
2
Terrible
2

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Contact Information

Address

Oakley Motor Company
Coventry Road
Yardley
Birmingham
West Midlands
B25 8BS

Get in touch

0121 7078247
http://www.oakleymotorcompany.co.uk

Opening times

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Dealership Statistics

63%
Would recommend this dealer to family and friends
72%
Thought the dealer was knowledgeable and helpful
63%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Oakley Motor Company

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