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this highlights the problems with distance buying and small one man garages. Only done 4400 miles since purchase the first issue was a failed crankshaft sensor then two week later it had a ECU failure with a cost of over £1200 to replace. I contacted them on facebook in the hope that since I had hardly done any miles on a car I paid £5500 for they would do the right thing and offer to pay for this repair but all I got was a offer that I get the bill made out to them I would pay it in full and at the end of the tax year they would send me the vat money back as they would claim it back I wasn’t really too keen on this as it would only be a fraction of what I had to pay out. If I lived closer I believe he would have looked at the car but I don’t and he should take into consideration this when selling long distance that if a issue comes up it may cost him some of his profit to make it right. Just shows a car that should be perfect on paper 26k miles 2 owners does not always turn out that way and I thought that with all the good reviews and his own conscience he would have offered a better solution. I hope this review will help someone else out in the future when they look online and read his reviews when looking for a car for to truly know a seller dont look at his positives look at how he deals with his negatives.
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Bought a car off this garage never fix the repairs on it had to scrap the car lost 3500 in three months from the do not buy from them
Craig from Pontardawe Car Sales in response to DO NOT BUY FROM THEM
What car john? I own the business you have slandered and Cant recall you? Send me your number or address for a chat
DISGUSTED - sold a "Stunning Car by Pontardawe Car Sales**" Turns out to be a MOT Failure - Needs MOT Work Urgently - Needs a Sevice - Needs Shocks - Body works wasnt perfect as described, TOTAL BUNCH OF LIES - Sales team get angry and abusive when you tell them theres issues. NOT IMPRESSED AND NOT HAPPY AT THE MINUTE. TALKING TO TRADING STANDARDS AND ROUGUE TRADERS
Reviewer has confirmed their email address
Craig from Pontardawe Car Sales in response to AVOID
You will find that this review was deleted off google a year ago as the customer confused us with a garage in nearby clydach please remove review
Brilliant customer service. Made me feel at ease. Pontardawe Car sales were top guys.
Reviewer has confirmed their email address
I highly recommend Pontardawe Car Sales, to be honest it’s one of the best I have dealt with,better than some of the bigger dealers for sure.
Can not fault them, top class service and really helpful. Would definitely recommend to anyone who is looking at financing a car in the area
Pontardawe Car Sales is an Independent dealership that is based in Swansea. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Pontardawe Car Sales
198 High Street
Swansea
Neath Port Talbot Principle Area
SA8 4HU
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