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9 reviews from our car dealer reviews community
Leave a review for Premier Carz

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9 reviews from our car dealer reviews community

Leave a review for Premier Carz
Click on the stars to start your review
"Be warned!! "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just sold the car I bought back from Premier Carz back in 2014 to discover the vehicle was a cat d and worth half the value I thought it was ... the dealer withheld this information in discussions and in the advertisement of the car, however, looked back on the receipt and was written in small print, very unprofessional and misleading ... avoid !

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"trlora"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've just found out that the car they sold me 6 months ago is a cat d. This was never mentioned to me at the time of sale. They took my old car in part x, and sold me a Nissan at top price. Now instead of my new car being worth £8500, it's probably only worth £4000. Not happy at all.

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Taylor in response to trlora

Hello, just a quick question, have you contacted them about this? I have just seen they have done the same to me, I brought a car from them a few years ago and now trying to sell it but its a cat c which no one told me about, the car i thought was worth a fair bit is now worthless, we where thinking of court.

"Veronica"
3.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They are extremely disorganised. I had an issue with the radio and the said they would change the cable, even though I could listen to the radio when stationary while driving I couldn't, I took the radio out to find out that the cable was never replaced but stuck together with cello tape. Tried to contact them on several occasions but they never reply.

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"Premier Carz in essex"
3.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was happy with Premier Carz, there was a little disorganisation on their part regarding some existing finance but it did get sorted eventually and the car I purchased from them has been excellent in the few months that I've owned it. Overall I'm happy with the outcome.

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"Mazda customer review"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had no problems with the car, Premier Carz did their job well from start to finish, the price was fair and I've got zero complaints. I recommend them to anybody reading this review.

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"Schon"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car in January this year from Premier Carz. Very helpful and fantastic after sales service. Honest and fair people to deal with in my opinion. Great experience. Highly recommended.

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"Sofia"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a audi A3 two mouths ago very helpfully and very pleased with the service provided I would defiantly recommend them to friends and family.

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"Terrible"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw Renault Espace advertised on autotrader, phoned dealer to discuss condition, based on what he said made 240 mile round trip journey to test car. Didn't bother to test drive as car was not as advertised on autotrader, or as described by the dealer over the phone (eg tyres described as good when in fact 3 of the 4 different makes fitted were near bald). Car had look and feel of 200k miles and i find it impossible to believe the 49k showing on the clock. Roof didn't work, aircon didn't work, etc etc. In short an absolute nail. worth perhaps 20% of the asking price. Based on this experience I conclude that the dealer is either a) incompetent or b) a rogue. Not sure which.

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"Adam"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful. Great service. Professional service. I had a problem with my car 6 months after buying the car and they fixed it for me free of charge even the warranty was expired. Very happy. Highly recommended.

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Dealership Information

Premier Carz are a used car dealership based in Romford, Essex. They currently have over 90 used cars in stock from a variety of manufacturers in a number of different models. This dealership offers a range of sales services including warranty options, finance and part exchanges. Premier Carz also offer car servicing and MOT testing. Premier Carz are open 6 days a week Monday to Saturday with appointment only viewings available on the Sunday.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews3.4 out of 5 stars — Rated Average
Excellent
4
Very Good
2
Average
0
Poor
1
Terrible
2

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Contact Information

Address

Premier Carz
Rush Green Road
Romford
Essex
RM7 0LA

Get in touch

http://www.premiercarz.co.uk

Opening times

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Dealership Statistics

55%
Would recommend this dealer to family and friends
66%
Thought the dealer was knowledgeable and helpful
87%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Premier Carz

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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