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Called in, understanding there is a Covid closure, though it was purely for viewing cars in the car park, found something we liked, and yes we seen a masked salesman wandering about,,we approached him and he advised up to pay a rserve fee on the website,, we only wanted some questions answered, to which he advised us the other salesman would be in in a while, and would get him/her to ring us, all day no call, we had seen another car elsewhere, so time 3pm came, we rang the other garage, made an appointment for 4pm, and hey ho, were an awful lot of money down with them, because they can bother! ,so Snows,, you snooze, you loose,, poor service
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Bought a car today from Snows Fiat in Sarisbury Green. James provided brilliant customer service and a very pleasant experience. Will definitely go there again. Highly recommended.
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Put my wife's Fiat 500 in for a service, not all of the work was done, despite being on the Job sheet and they damaged the car. When I collected the car, I noticed a small dent on the roof, I notified the garage immediately and they asked me to take the car back the following saturday. When arrived the gentleman on the service dept knew nothing about it. I received a call the following Monday saying they were not accepting liability because they were sure that if anyone had damaged the car, "they would have said so". I produced a receipt from Chips Away, proving that any scratches on the car had been removed the day prior to going in for a service (pure coincidence), despite this, they said they were unwilling to have the dent looked at. To top it all off, the Service manager Glen told me they had asked for a quote, but their repairer wouldn't do the roof. It looks like they have found out the repair is costly and are trying to weasel out of it. DO NOT USE THIS GARAGE
Snows FIAT is an Franchise dealership that is based in Southampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Excellent | 1 | |
Very Good | 0 | |
Average | 0 | |
Poor | 1 | |
Terrible | 1 |
Snows FIAT
118 Bridge Road
Southampton
Hampshire
SO31 7EP
01489 663358
https://www.snows.co.uk/fiat/contact-us/snows-fiat-sarisbury-green/
Mon | 08:30 - 18:00 |
Tue | 08:30 - 18:00 |
Wed | 08:30 - 18:00 |
Thu | 08:30 - 18:00 |
Fri | 08:30 - 18:00 |
Sat | 08:30 - 17:00 |
Sun | 10:00 - 16:00 |
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