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10 reviews from our car dealer reviews community
Leave a review for SJ Rayner Cars
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10 reviews from our car dealer reviews community

Leave a review for SJ Rayner Cars
Leave a review
"Very good to very poor"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Initially they seemed professional and helpful. Had the car a short time and issues started to appear - ABS issue / not starting / new battery needed / doors not shutting / only 1 key supplied. During the warranty period these issues were resolved by Rayners. More recently having only driven 1500 miles since purchase the Stability control light has come on and knocking in the engine. Ford inspected it and said that the injector was faulty as well as issues with the ECU. The bill would be a minimum of £3000. Spoke to Rayners and said that the vehicle had numerous faults having only driven 1500 miles since purchase. The car cost 8k plus 250 for key plus 216 for Ford plus potentially 3000 to rectify the fault. Total cost so far 8.5k having driven 1500 miles. Rayners offered me 6000 to take the car back so 1500 miles would cost me 2.5k Really disappointing -

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" rayner cars excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a car from sj rayner cars a couple of small issues which they put right straight away no arguments will definitely go there again

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+1 Found this review helpful
"Purchased a Mercedes fault not rectified"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Mercedes from SJ Rayner Cars in June 2018 within a few weeks engine management light came on. Returned as had 3 month warranty. Supposedly fixed the problem. Bought own warranty as recommended by them just in case issue reoccurred at a future time. Light came on again couple of months later. Returned car and Rayner took to a garage under the warranty then found out warranty didn't cover the issue we purchased it for. Ongoing issue with the car and one they weren't interested in supporting with. Lost our trust and wouldn't recommend or return. Also since found out car has been involved in previous accident as doors full of filler and resprayed across rear end.

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+1 Found this review helpful
"Poor"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After sales care at SJ Rayner Cars is poor. Had an oil leak in MOT report, was guaranteed during puchasing it has been fixed but after having the car for a little while oil leakage appeared. Was advised to get this fixed with guarantee provider, but after service check at official car dealer (oil leak advised as an immediate repair) the repair was refused by guarantee provider due to pre-existing problem . When took the car back to the Rayners with full report of issues they said no problems defected after having a car for the whole day. Took the car to another garage and they could immediately see the leak. Would never buy from them again.

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+2 Found this review helpful
"Not a good experience"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car failed MOT within 2 months and on further inspection had many oil leaks. SJ Rayner Cars failed to repair and refused to refund, so had to take it to a legal status.

"Easy car buying"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I knew what car i wanted, it did not dissapoint, had a test drive , but most of all no pressure, staff were very friendly and courteous , a stress free car purchase , would reccomend to anyone , all cars were well presented

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+4 Found this review helpful
"A Very fair dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Easy as pie dealing with SJ Rayner Cars, part exchange my old car for a fair price a little reduction on the new purchase and all of my concerns dealt with before collection.

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+3 Found this review helpful
"Part ex a car"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Part ex a car, was really good and really happy at the time the staff were friendly and helpful until it came to a month after having the vehicle and everything started going wrong it wasn't serviced and the tracking was out, it was horrible! They look after you customer wise but after that they couldn't care

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"dealer review"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall I'm satisfied with how everything went, I was disappointed to be offered a low price for my part ex as I was told it would go to auction only to find it on their website shortly after for a high mark up, I found that a little dishonest but at the end of the day I've got a good car from them and I'm happy.

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+3 Found this review helpful
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"Michael Grist"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything went well with SJ Rayner Cars in Kidderminster when I purchased my Renault Clio. Both the service I received during the transaction was good and the car was spot on. The only thing SJ Rayner had to do was to change the manufacturer badge on the car as the previous owner had a plain black one added so they replaced this with a standard Renault one for me. Top marks from me

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+3 Found this review helpful
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Dealership Information

SJ Rayner Cars is an Independent dealership that is based in Kidderminster. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
10 reviews3 out of 5 stars — Rated Average
Excellent
4
Very Good
0
Average
2
Poor
2
Terrible
2

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Contact Information

Address

SJ Rayner Cars
8 Worcester Road
Summerfield
Kidderminster
Worcestershire
DY11 7RF

Get in touch

01562 820131
http://www.sjraynercars.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

50%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About SJ Rayner Cars

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