Customer service called (MUNE). His attitude stinks, his acknowledge -0..... there's no words describing he's manners. People like his giving you sharp reaction 🤛. But his not worth it, instead making this comment towards him, so people can recognis this piace a 🗑

Shocking my car is 2 years old has had 2 service one full one interim which was done in jan it’s now June and it come up with a fault saying needs oil change so something wrong with it will not cover under warranty when surely must be a fault somewhere (I think diesel filter) shelbe in service has rang me doesn’t update you unless you ring I rang her left a message to say please contact 3 hours later I rang again differently line and they then updated me never again Ford you have put me off for life

A chance meeting with Dominic Hensman has given me something to think about I went to see a used focus and Dominic was just passing and said why not have a new car and explained politely carefully and concise was very informative and gave me a different ideas to purchasing a new car thanks

From the initial enquiry for a Puma for my daughter Fiona, Stuart Gray could not have been more helpful and courteous. After a test drive She was convinced that this was the car for her. However she wanted a black one. This was sourced from the south and was presented in great condition with just under 6k miles done. The car was duly purchased. Other members of the used car sales team were also very helpful giving a great Team atmosphere.

John Strickland helped me find my dream car. He aided my search right from the beginning to the end, helping me search, bringing cars up from other dealerships, providing quotes for great value add ons and so much more. His experience and knowledge is unmatched. Thank you for everything John!

Car is still under warranty so went to trust ford as original supplier. Service was not completed in accordance with schedule. Complaint not dealt with properly.

Bought car there just before Christmas. Very average. Agree with what other people say. They try to sell you special polish, special seat protector, special everything all at a cost. Car I picked up had one of the worst valet jobs I've seen. Still muck and leaves on the tailgate sill. Streaks where they'd polished the inside. Sent in email to sales manager. No reply as yet.

just bought a new car from them did all that was asked sent all the money they promised to change my number plates, messed my wife and I about in the cold had to wait 25 minsfor them to make new plates ,rude and unhelpful did not evensay good morning to my wife.perhaps should have stayed with the congleton dealer