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70 reviews from our car dealer reviews community
Leave a review for Whitley Bay Motors
Leave a review

70 reviews from our car dealer reviews community

Leave a review for Whitley Bay Motors
Leave a review
"fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i called to view a vw tiguan at Whitley Bay Motors and was greeted by adam, a very professonal, friendly and courteous sales rep, i was given an unaccompanied test drive and offered a very fair part exchange price for my old vehicle. all in all they offer a fantastic service and i would not hesitate to use them again, first class and thank you.

"Great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I felt no pressure to buy but once I found what I liked I was given an unaccompanied test drive and friendly helpful staff made the purchase easy and stress free. Minor after sales problem quickly solved same day. Excellent service.

"vauxhall meriva"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i cannot recommend Whitley Bay Motors high enough, i do not normally leave reviews but was totally impressed with the service i got from the test drive [which was unaccompanied with no pressure ] to buying the car and receiving a courtesy car when a fault developed TOTALLY 100% SATISFIED .

"Brilliant - can't recommend them enough."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Paul Riley at Whitley Bay Motors and was so impressed I had to post something. It's rare to find integrity and old school values in the car market these days but this place has it in buckets. Paul was great, efficient and not a pushy salesman - he knew his stuff and was helpful and when it came to my part-exchange, they offered me the full price with no haggling to knock a bit of here and a bit off there. Kudos to their mechanic I bought the car and they did a full MOT. When they did, their mechanic noticed the brake pads were a bit worn so even though it passed, they said if I brought it back some time after I bought it, they'd replace the pads for free. I arranged to drop it back and they sorted that and a couple of other things - no charge for parts or labour, just a handshake and passed me back my car key. Brilliant - can't recommend them enough.

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+4 Found this review helpful
"Bought a car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service at Whitley Bay Motors made buying our car very simple Paul was excellent thank you for a great experience

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My initial enquiry put me in touch with Adam, he was very pleasant and knowledgeable about the car I was interested in. After the test drive and deciding to purchase the car the sale went very smooth with all queries dealt with very professionally by Adam, would definitely use Whitley Bay Motors in future.

"Brilliant customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Third car I have bought from Whitley bay motors , just bought a fiesta for my son , customer service is brilliant and car is fantastic, would highly recommend a visit , great choice of cars 👍🏼

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+1 Found this review helpful
"Great service"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a 2014 Ford Fiesta off Paul at Whitley Bay Moters. Third car I have bought off Paul over the years. Cant fault this man in any way. Buying a second hand car will often have some problems, thing is if so, Paul always sorted and no more prolems. Cheers Paul,

"Auction cars"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Save yer self some money by going direct to the to the auctions and buying your car there - nothing to be gained at Whitley Bay Motors.

lorna tait in response to Auction cars

nearly 3 years after my ordeal and this garage are still selling cars that are dangerous.

Bigp3t3 in response to Auction cars

Your got a insignia from these two ago it had a few different problems got told to bring it back 3 times still never fixed any of the problems on further inspection looks like it had been in a crash took it back and got money back in full

"great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Grateful, Thanks to Adam at Whitley Bay Services for his services above and beyond . Would definitely recommend this Garage.Thanks Again.

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Dealership Information

Whitley Bay Motors is an Independent dealership that is based in Washington. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
70 reviews3.5 out of 5 stars — Rated Average
Excellent
39
Very Good
4
Average
3
Poor
12
Terrible
12

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  • Contact Information

    Address

    Whitley Bay Motors
    Peel Retail Park Spire Road
    Washington
    Tyne and Wear
    NE37 3ES

    Get in touch

    0191 4153540
    http://www.whitleybaymotors.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    61%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Whitley Bay Motors

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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