My experience with worcester audi was terrible. Bought a car privately which included a receipt for a load of servicing work worcester audi had carried out in 2019. The reciept was very vague so asked them if they could tell me specifically what work they had done. They told me to send them an email with V5 and driving licence....hear nothing so chase them up....still hear nothing so chase again.....still hear nothing so chase again. Eventually get an email stating that they cant tell me what work was done because they didnt charge any labour (?). So I asked if they could at least tell me what parts they have supplied to which they have ignored my requests.

Bought an Audi s3 saloon in January 2020, sales person was brilliant , really friendly! The problems started a few days after owning the car, only to find out that the gearbox drain plug was not tightened and was leaking gearbox oil, whilst car was in my local garage being repaired they found a bolt on the scuttle panel which turned out to be from one of the injectors, this injector wasn’t being held in by any means! Few months down the line and the car has a coolant leak!! Spoke to Audi Worcester on numerous occasions only to be told “everyone is busy, we’ll get back to you” on the last phone call was told the same thing and to contact Audi UK!