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Never never never again from them!!!! I bought an SUV from them and after 2 months the car was off without even do a lot of miles. They sell me a warranty for £200 for 2 years but it was completely a lie. I try to use it in order to change the fan and in the book was saying that they cover the fan but even this didn’t work. They told me a silly excuse and then that they can’t cover the fan during the winter time (insane). We try to contact with them (Yate car sales) to find a solution as we paid a lot of money and we only take an answer for Chris “it is what it is”. He never helps us and after the second time we call him he said don’t you ever call back again in the office as they are not their problem and we create problem in their staff. We try to do everything but the car was old 2005 and we didn’t have any change as the car went of after only 2 months. They just simple ignore us. So don’t trust this guy Chris and make sure that you will check the car very well before you take it otherwise you will take the same answer “it is what it is”.
Went to yate car sales to purchase a freelander and couldn’t be happier, great selection to choose from, and great sales team, wasn’t pressured into a sale and got a great deal on my part ex
All round good experience at Yate Car Sales.
Aftersales care at Yate Car Sales i.e problems not dealt with that great. As a dealer you have to accept you are going to have problems.
Recently bought a 2009 Skoda Octavia from Yate Car Sales. The car developed a fault shortly after I took ownership. The fault proved a difficuilt one to rectify and 2 repair garages failed to fix the fault. Yate Car Sales did some research into the best place to send it for a permanent fix. They even offered to pick the car up from my house and return it when fixed even though I live a long way away. The car was fixed at considerable expense. They even authorised some work that was not actually related to any fault and paid the full bill. All done without any quibbling, just very polite and helpful staff. The service I received from Yate Car sales was excellent and I would highly recommend them. Nice to deal with a decent honest car sales garage.
I brought a car from here a while ago. After 3 months I had problems with the engine, an oil leak was the issue.I was told that sometimes I have to pay out money. The after care is very dubious. No more smiles after Yate Car Sales have taken your money.
Although everything was good to start with at Yate Car Sales the aftercare wasn't brilliant. On a personal level I don't think they were very helpful towards me when I contacted them, this makes me not want to recommend them.I have given a 5 for the car being clean and as described.
I wouldn't recommend Yate Car Sales Ltd to friends and family as i had a slight issue regarding the TAX, it had actually expired and i wasn't made aware - this made it difficult as i couldn't drive the car for 5-6 days whilst waiting for the log book.
On my visit to this dealer I found all the staff to be friendly and very helpful . I told a friend about them and after looking at a car and traveling around Bristol looking at different dealers we came back and bought the car with pride and are very grateful to the dealer for looking after us I would strongly recommend them to anybody looking for a great choose of vehicles and good prices
Yate Car Sales are a dealership based in Yate near Bristol. They specialise in SUVs, including Honda CRV, Volvo XC90 and Lexus RX. They also stock a range of other quality used cars. They have finance and warranty and also offer part exchange.
If you have purchased a vehicle from Yate Car Sales, please share your experience with us and leave a review.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
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