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6 reviews from our car dealer reviews community
Leave a review for Yeomans Citroen Plymouth
Leave a review

6 reviews from our car dealer reviews community

Leave a review for Yeomans Citroen Plymouth
Leave a review
"DO NOT USE!"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would not touch this dealership or Citreon vehicles in any way shape or form after the service I have been given with my work van over the last year! Took 7 months to receive my van back after only having covered 9k tracked miles with it prior. Also they refused to store the van initially not only trying to get me to drive an unfit vehicle around but store it at my own home. I have had yet another have issue in November not even 7 weeks after receiving the van back, covered 7k tracked miles this time the engine light came on, for them to tell me yet again they would not store the van, provide a cover van (as it is a works van) and again tell me it wouldn’t be until next year they would even look at it. Not to mention that they were yet again trying to make me not only drive but store an unfit van until this time! This is a company van of which we have many and across the fleet we have nothing but problems with them! Would highly recommend avoiding at all costs! You will pay the difference in the end even if the vans are cheaper. Customer service was just as bad, both with myself and other people in the company trying to phone for updates etc getting nowhere and finding the staff quite rude and an unwillingness to help.

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+0 Found this review helpful
"Couple of months to repair a wing Mirror"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phoned Yeoman Citroen today to get a wing mirror fixed first call went to an overflow call centre. Second call went straight through and was told by a Rotherhithe abrupt person it would take a couple of months to get the car in they’re so busy

"Nasty, self important people"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Certain employees seem to have an inflated sense of importance, from blocking residents' access to driveway to take photos of cars for sale, to using residential parking spaces for their personal cars, presumably because Yeoman's don't let them park on their own premises. And when politely asked to respect the residents' parking scheme at least one employee responded with a middle finger salute. Lovely people.

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"Very Poor Service"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought Citroen Picasso one year ago from excellent polite salesman Simon. Returned after the year for MOT with Yeomans. Totally different attitude from receptionist Kylie. Told her that alarm goes off when you lock doors with remote. Informed me abruptly it would not be under the MOT warranty and a charge of £96 to look for the cause. Received phone call from Kylie saying car failed MOT with brake pads. Cost would be £149, did I want them done? Refused, saying my husband was a mechanic and he could do them. Under 5 minutes received another call saying she had made a mistake and the brakes were an advisory and the car had passed. Would never go back to Yeomans for a service or MOT and will advise my friends not to either.

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+6 Found this review helpful
"Fantastic dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great dealer. Very helpful.

"Clive Gavin"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Salesman Paul at Yeomans Citroen tried all the tricks in the book to get me to buy a van: 1. Turned office heating up high, hoping I would complete an extremely overly expensive deal quickly just to get out of the heat. 2. Left me in the hot office several times to ask, in my opinion an imaginary, sales manager if they would accept an offer from myself. 3. Tried to become my best friend to get me to part with my hard earned cash. Etc., etc. I will never, ever be dealing with this company again and I will be advising my family, friends and colleagues to do likewise.

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Dealership Information

Yeomans Citroen Plymouth is an Franchise dealership that is based in Plymouth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews2 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
3
Terrible
2

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  • Contact Information

    Address

    Yeomans Citroen Plymouth
    12-14 Durnford Street
    Plymouth
    Plymouth
    PL1 3QL

    Get in touch

    01752 226633
    https://www.yeomans.co.uk/citroen/contact-us/plymouth/

    Opening times

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    Dealership Statistics

    16%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Yeomans Citroen Plymouth

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
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    Directors: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
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