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I drove from London to buy a car from these guys, bottom line is they sold me a heap of junk for top money, got the car back to London the car was checked by manufacturer to be told i now have a £2500 bill. abbey court refused to pay for the repair. Avoid like the plague.
The garage phoned me to visit and look at the car that I wanted. It took me 2 hours to get to Abbey Court Car Sales, they had my phone number and didn't inform that they sold the car. Very rude staff.
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Just got a mx5 from Abbey Court, the car is cheap but ok really pleased with the service and the cars great! Would recommend abbey court and will definitely buy my new convertible from them.
As a past car sales person with years of experience, I have never come across anyone so rude as a member of their staff. When I asked to take the car for a test drive his response was "Yes, but only if you're going to buy it, it's a total waste of our time if not". In addition to this he commented that he would be going home by now if we weren’t there (even though we arrived at 5.15pm and they don’t close until 6pm after a 1 1/2 hour commute to view the car. At every point, I had to chase info on the car – info which should have been provided as standard to close the sale. Basically; if you want good customer service and to be treated like a customer rather than an inconvenience don’t bother going here. In the end, I couldn't even buy the car after confirming the deal with the owner as when I rang back to place a deposit down (20 mins after confirmation) I was told it was sold.
Reviewer has confirmed their email address
Purchased a Toyota Land Crusier LC5 from Abbey Car sales. Excellent mechanically and bodywork. Priced very well compared to similar dealers. Required a good Toyota full service but you would expect that for an 11 year old car. Salesman (Ciaren) was excellent- no pressure. All in all a very good car dealer.
Very professional and polite staff. Pleasure to buy a car from them!
just got my car from abbey court very happy with the guys there car is great thanks
ABSOLUTE WASTE OF TIME!!!!!! DO NOT WASTE TIME ON THIS CAR DEALERSHIP RUDE, PATRONIZING UN PROFESSIONAL. WILL 100% REPORT TO TRADING STANDARDS AS CAR WAS ADVERTISED AS MINT CONDITION BUT ACTUALLY JUST A TIN SHED. AVOID LIKE THE PLAGUE IF YOU DON'T WANT TO WASTE MONEY!!!!!!
Naz in response to edward james
I bought a car from them 3 weeks ago. 4 faults on it already. I called them up and they said it was fine at the time. I am going to go through small court of claims if they don't give me a refund.
L. Ali in response to edward james
We have exactly the same problem. We have contacted trading standards.
We travelled for two and a half hours on the train to Derby to view a car described as having bodywork in excellent condition. The rear of the car had obviously taken a hit at some point as the edges were protruding from the body and one of the light clusters was cracked. The salesman claimed they had not noticed which I find hard to believe. But at least they were friendly and called a taxi for us. But it was a needlessly wasted day and cost over £100 in travel expenses. Not impressed and couldn't recommend Abbey Court to anyone.
Mitch in response to Wasted Journey
Hi, Was this a mazda by any chance?
Abbey Court Car Sales is a Derby based used car dealership that has been established over 25 years. As a seller of second hand cars this business consider themselves as Derbyshire's number one independent sports and prestige dealership. Brands of cars sold on site include Aston Martin, BMW, Ford, Mini and Lexus to name a few.
If you have made a purchase from Abbey Court Car Sales then please let Car Dealer Reviews know how your experience was by leaving a review about them today!
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Abbey Court Car Sales
West Meadows Industrial Estate Dunton Close
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West Meadows Industrial Estate Chartwell Drive, Derby, DE21 6BZ
West Meadows Industrial Estate 4 Chequers Road, Derby, DE21 6EN
West Meadows Industrial Estate Chequers Road, Derby, DE21 6EN
West Meadows Industrial Estate 10 Chequers Road, Derby, DE21 6EN
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