Abbey Court Car Sales reviews, Derby
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14 reviews from our car dealer reviews community
Leave a review for Abbey Court Car Sales

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14 reviews from our car dealer reviews community

Leave a review for Abbey Court Car Sales
Click on the stars to start your review
"bad experience"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I drove from London to buy a car from these guys, bottom line is they sold me a heap of junk for top money, got the car back to London the car was checked by manufacturer to be told i now have a £2500 bill. abbey court refused to pay for the repair. Avoid like the plague.

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"Poor service"
2.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The garage phoned me to visit and look at the car that I wanted. It took me 2 hours to get to Abbey Court Car Sales, they had my phone number and didn't inform that they sold the car. Very rude staff.

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"Good Mini Cooper"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just got a mx5 from Abbey Court, the car is cheap but ok really pleased with the service and the cars great! Would recommend abbey court and will definitely buy my new convertible from them.

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"Bad experience"
3.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a past car sales person with years of experience, I have never come across anyone so rude as a member of their staff. When I asked to take the car for a test drive his response was "Yes, but only if you're going to buy it, it's a total waste of our time if not". In addition to this he commented that he would be going home by now if we weren’t there (even though we arrived at 5.15pm and they don’t close until 6pm after a 1 1/2 hour commute to view the car. At every point, I had to chase info on the car – info which should have been provided as standard to close the sale. Basically; if you want good customer service and to be treated like a customer rather than an inconvenience don’t bother going here. In the end, I couldn't even buy the car after confirming the deal with the owner as when I rang back to place a deposit down (20 mins after confirmation) I was told it was sold.

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"JR"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Toyota Land Crusier LC5 from Abbey Car sales. Excellent mechanically and bodywork. Priced very well compared to similar dealers. Required a good Toyota full service but you would expect that for an 11 year old car. Salesman (Ciaren) was excellent- no pressure. All in all a very good car dealer.

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"Peter"
5 out of 5 stars See
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Very professional and polite staff. Pleasure to buy a car from them!

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"jamesmccallion"
5 out of 5 stars See
Dealer's knowledgeable
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Value for money
Resolving issues

just got my car from abbey court very happy with the guys there car is great thanks

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"edward james"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

ABSOLUTE WASTE OF TIME!!!!!! DO NOT WASTE TIME ON THIS CAR DEALERSHIP RUDE, PATRONIZING UN PROFESSIONAL. WILL 100% REPORT TO TRADING STANDARDS AS CAR WAS ADVERTISED AS MINT CONDITION BUT ACTUALLY JUST A TIN SHED. AVOID LIKE THE PLAGUE IF YOU DON'T WANT TO WASTE MONEY!!!!!!

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Naz in response to edward james

I bought a car from them 3 weeks ago. 4 faults on it already. I called them up and they said it was fine at the time. I am going to go through small court of claims if they don't give me a refund.

L. Ali in response to edward james

We have exactly the same problem. We have contacted trading standards.

"Wasted Journey"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We travelled for two and a half hours on the train to Derby to view a car described as having bodywork in excellent condition. The rear of the car had obviously taken a hit at some point as the edges were protruding from the body and one of the light clusters was cracked. The salesman claimed they had not noticed which I find hard to believe. But at least they were friendly and called a taxi for us. But it was a needlessly wasted day and cost over £100 in travel expenses. Not impressed and couldn't recommend Abbey Court to anyone.

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Mitch in response to Wasted Journey

Hi, Was this a mazda by any chance?

"Aleatha warren"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is one of the best places I have ever brought a car from fantastic customer service cheap prices and lovely people. I would definitely recommend Abbey Court Car Sales to everyone I know. Aleatha, Sheffield.

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Dealership Information

Abbey Court Car Sales is a Derby based used car dealership that has been established over 25 years. As a seller of second hand cars this business consider themselves as Derbyshire's number one independent sports and prestige dealership. Brands of cars sold on site include Aston Martin, BMW, Ford, Mini and Lexus to name a few.

If you have made a purchase from Abbey Court Car Sales then please let Car Dealer Reviews know how your experience was by leaving a review about them today!

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
14 reviews3.9 out of 5 stars — Rated Very Good
Excellent
9
Very Good
1
Average
1
Poor
1
Terrible
2

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Contact Information

Address

Abbey Court Car Sales
West Meadows Industrial Estate Dunton Close
Derby
Derbyshire
DE21 6XB

Get in touch

http://www.abbeycourtcarsales.co.uk

Opening times

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Dealership Statistics

64%
Would recommend this dealer to family and friends
71%
Thought the dealer was knowledgeable and helpful
64%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Abbey Court Car Sales

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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