Birkbrow Motor Company reviews, Redcar
9% Reviews
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88% Recommend
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9 reviews from our car dealer reviews community
Leave a review for Birkbrow Motor Company

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9 reviews from our car dealer reviews community

Leave a review for Birkbrow Motor Company
Click on the stars to start your review
"raymond buxton"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Over the years I have bought 6 cars from BIRKBROW MOTORS apart fro a couple of minor things,i have never had any problems.Always dealt with john at BIRKBROW MOTORS.All the cars,apart from a few part Xs,are very low mieage less than 3 to 4 years old. Come with 12months M.O.T. Service history and full documentation.You do not get any pressure to buy from BIRKBROW MOTORS,which I like,all staff very helpful,just let you do your own thing,not like some other dealers.I have no problem recommending,BIRKBROW MOTORS to buy a good second hand motor.

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"David"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I travelled up from London to collect my new 3 year old car with 2000 miles on the clock. The train station was a very short walk to the car site. I am delighted with my new car and the people at Birkbrow Motor Company are lovely to deal with.

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"Tony"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a BMW 318d saloon from this dealer to replace another 3 series that I also bought from them and had owned for over 8 years. My new car is very low mileage and is pristine inside and out. The car had been prepared to a high standard and I have had no problems with it. If you are looking for a clean low mileage car that will give you many years of service then I can recommend this dealer without hesitation based on my personal experience of buying from them.

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"Debbie"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a 61 Ford Focus with only 2900 miles, my third car bought from Birkbrow Motor Company. As a lady buyer it can be quite daunting walking into a garage, but as usual Paul and the team were professional and courteous, and really listened to what my requirements were. There are no pushy salesmen, no salesman waffle, everything is very straightforward. Thanks again to Paul and staff, especially John who was very patient. I shall no doubt be returning in the future for car number 4.

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"AJandDJ"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having had issues with an earlier car (Review on this site of the Fiesta) I can honestly say the Birkbrow Motor Company have redeemed themselves. My parents were looking for another car so we decided to 'test the waters' and have a look. Thankfully the salesman We had previously had problems no longer works there, Karl. As it turns out this idiot had been fired in May, a con artist to say the least. Any body else who has had a stand off with bloke please do not judge Birkbrow with a nagative standpoint now. My parents purchased a lovely 12 plate Fiat Panda and the service is, I'm happy say once again superb. Now running with the original owner Paul and his wife. Paul made a cracking deal with my Mum and Dad and I would hesitate to go back and purchase another vehicle off Birkbrow Motors again. Ten out of ten.

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"Yarm"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

recently purchased 2 cars from birkbrow for my wife an daughter and we have all been more than satisfied and pleased with our buys. We had never bought from this garage before so we were a little apprehensive to begin with but within a very small amount of time we knew we had made the correct decision. alot of nice cars with very down to earth (non pushy) salesman. will definetly buy from this garage again

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"michael"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

just bought a nice little car for my son from birkbrow a few weeks ago. i cannot fault the garage one bit. we found there staff very helpful very knowledgable and very patient. as my son could not decide which car he liked. we bought from birkbrow because they came highly recommended from some of my work mates and will have no problem buying from them again. good people selling good cars

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"whitby w"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

having read these negitive reviews i would like to say myself and my family have bought 6 cars in the last 10 years off this garage and had no problems at all with our cars we have allways found the sales staff there very helpfull would recomend anybody to buy.

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"Rj"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 09 Ford Fiesta 1.4 Tdci with 23,000 on the clock, a very clean and smart car. I also had the Guardx paint treatment applied upon purchase (£300 worth). From day one I had issues with the vehicle, struggling to pull away uphill and a lack of power. Reported to Birkbrow several times who told me to go to various garages to get sorted. Six months in I have a new turbo fitted (on the advice of Ford as the original had been tampered with by previous owner) and still having the same problems. Birkbrow have, throughout this time been very unhelpful and quite willing to pass the blame onto other parties. This car is the fifth purchase from them, as my parents have also had 3 cars from them. I will not buy another car from them, and would seriously advise other buyers to do the same. They have not wanted to know once I had reported the problems about the fiesta. Very unhelpful and a disgusting attitude towards a loyal customer. Appalling service. Avoid at all costs.

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Deborah Beckett from Birkbrow Motor Company in response to Rj

My husband Paul and I are extremely sorry for your bad experience as we had previously enjoyed a good relationship with you and your family. Atthe time you purchased this vehicle, the business had been taken over and was not being run by ourselves. We acquired the business back after an 8 month period and over the years that we have run this business have sold over 10,000 vehicles without a single negative review. We pride ourselves on sourcing only the very best cars, many direct from Motability, and have customers who return time after time and won't go anywhere else.

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Dealership Information

Birkbrow Motor Company is used car dealership based in the North East. Having recently moved premises from Saltburn by the Sea to Redcar, this second hand car dealer are now stocking over 50 cars at any one time. Birkbrow Motor Company offer services on site which include part exchange, free HPI checks and a range of warranties for your new car. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
9 reviews4.6 out of 5 stars — Rated Excellent
Excellent
8
Very Good
0
Average
0
Poor
1
Terrible
0

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Contact Information

Address

Birkbrow Motor Company
Corporation Road
Redcar
Cleveland
TS10 1EN

Get in touch

01642 497416
http://www.birkbrowmotorco.co.uk/

Opening times

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Dealership Statistics

88%
Would recommend this dealer to family and friends
88%
Thought the dealer was knowledgeable and helpful
100%
Thought issues were resolved quickly and easily
9%
Percent of reviews responded to by this dealer

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Additional Information About Birkbrow Motor Company

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