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125 reviews from our car dealer reviews community
Leave a review for Birkbrow Motor Company Ltd
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125 reviews from our car dealer reviews community

Leave a review for Birkbrow Motor Company Ltd
Leave a review
"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Kia car from here last week. I really appreciated that John allowed my daughter and me time to look around and get a feel for which car size wise would work for our family. There was no pressure of pushing different vehicles as I explained I’d already looked on Facebook and had a rough idea of which ones I wanted to see. All cars had great low mileage which I was keen to have. Great to be able to pay a low deposit to secure the car being sold to me. Updates over phone and email to say deposits and balance were received and also to confirm collection time/day. Smooth collection and all useful info shown eg how to open petrol cap and where the wheel nut and manuals etc were. And excellent service of tax being set up for me too. Thank you! Would definitely recommend this car dealership to people.

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John from Birkbrow Motor Company Ltd in response to Excellent service

Thank you Victoria for taking the time to leave us this review and for recommending our business to other buyers - it is greatly appreciated. Glad you were happy with the level of customer service you received during the process of buying your new Kia. It was a pleasure to be able to help and we hope you enjoy your new car. Kind regards, John.

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Renault Scenic been fine since I bought it 2 months ago. Was low mileage and seemed a fair price. Karl answered questions I had and was not too pushy.

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Karl from Birkbrow Motor Company Ltd in response to Great service

Thank you Steve for taking the time to leave us this review, it is much appreciated. Glad you are happy with your new Renault Scenic. It was a pleasure to be able to help. Kind regards, Karl.

"Ten star service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my car from Birkbrow Motor company, having recently finished work after s diving company vehicles for many years. What I particularly liked about this company was that the salesman whom I dealt with, John, was not all pushy, allowing me to look at the car, which I had first seen on Facebook, at my leisure. After making the decision to purchase, there were a couple of things that needed sorting out, so leaving a deposit I was told of the process and then advised that the car would be ready by the weekend. John even sorted out the transfer of ownership, and taxing of the car before we left the site. I would have no hesitation in recommending this garage or dealing wth them again in the future.

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John from Birkbrow Motor Company Ltd in response to Ten star service

Thank you Andrew for leaving us this review and recommendation, it is much appreciated. Glad you were happy with the customer service you received when buying from us. It was a pleasure to be able to help with your purchase. Enjoy your new car and we look forward to seeing you again in the future. Kind regards, John.

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"Over the moon with the service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After being recommended to Birkbrow by my Grandad who has used them for years. I received excellent service from start to finish, Karl talked me through the process and made sure I understood everything putting me at ease. They asked what I was looking for and found me the perfect car that was still being prepped. Can’t thank Birkbrow enough for their service and helping me get back on the road. Will definitely be returning and recommending to friends and family 👏🏻

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Karl from Birkbrow Motor Company Ltd in response to Over the moon with the service!

Thank you Katie for taking the time to leave us this review and recommendation of our business to your friends and family. Glad you were happy with the level of customer service you received when you bought your car from us. It was a pleasure to be able to help you find the right car and we hope you enjoy it. We look forward to seeing you again in the future. Kind regards, Karl.

"Vauxhall Adam "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve recently just purchased a white lovely Vauxhall Adam & I must say it was top class service from John, so professional & made it so easy in helping me to choose my car. Would highly recommend to my family & friends. The cars are in pristine condition & have extremely low mileage. Thanks so much John we will be back in the future for all our cars 🚗 at birkbrow Marske-By-The-Sea 😃

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John from Birkbrow Motor Company Ltd in response to Vauxhall Adam

Thank you very much Katrina for leaving us this review and for your recommendation of our company. Glad to be able to help you with the purchase of your new Vauxhall Adam. We hope you enjoy it and look forward to seeing you again in the future. Kind regards, John.

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"Great service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased a fantastic car from Birkbrow motor company, couldn’t have asked for a better service thanks to Karl for making everything so easy. Thank you.

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Karl from Birkbrow Motor Company Ltd in response to Great service!

Thank you Shirley for leaving us this review, it is much appreciated. Glad to hear that you were happy with the level of service you received when buying from us. It was a pleasure to be able to help and we hope you enjoy your new car. Kind regards, Karl.

"Exemplary service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From first phone-call to collecting our chosen car Steve could not have given a better service in any way. Friendly, courteous and 100% efficient. He made every possible effort to make happy customers! What an asset to this business he is, and as a result we would not hesitate to recommend. Well done and a big thank-you!

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Steve from Birkbrow Motor Company Ltd in response to Exemplary service

Thank you Rosemary for taking the time to leave us this review and recommendation to other buyers - we really appreciate it. It was a pleasure to be able to help with the purchase of your new car and we hope you enjoy it. Kind regards, Steve.

"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have just purchased about my 6th car from this friendly family run dealership ,going back many years !,there is a no pressure attitude and they listen to what you want and require in a vehicle ,have never gone to any other dealership and my daughter is the same (3 cars) thanks to Paul for running this dealership for years in an honest and friendly way ,thanks also to Carl,Steve and specially John for their welcome each time i have called in ,i can honestly recommend this company to anyone wanting a hassle free visit to a car dealership.

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John from Birkbrow Motor Company Ltd in response to Fantastic service

Thank you Peter for returning to us to buy your latest car and for leaving us this 5 star review and recommendation to other buyers, it is much appreciated. Glad you were happy with your experience of our customer service on your visits to our site. We hope you enjoy your new car and look forward to seeing you and your daughter again in the future. Best wishes from everyone at Birkbrow Motor Company.

"Highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I highly recommend visiting Birkbrow motor LTD if in search of a car. All cars are in great condition, all very clean and fairly priced. Great customer service start to finish. I test drove a couple of cars here and they took the time to explain and go through the car and it’s function. All very knowledgeable and helpful very happy.

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Tony from Birkbrow Motor Company Ltd in response to Highly recommend

Thank you Emily for taking the time to leave us this 5 star review and for your recommendation of our business to other buyers. Glad you were happy with your experience of our customer service when you visited us. Kind regards from everyone at Birkbrow Motor Company.

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"Great all round experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had my new car just over a week now and very happy with it. 2 weeks ago the family and I went for a drive out locally with me in half a mind of looking at new cars when we called in at BIRKBROW MOTOR CO. This was the first place we'd looked and immediately my attention was drawn to a Meriva in immaculate condition (as were all the cars on display). One of the guys (Karl) came out to see us and couldn't have been more helpful. There was no pressure to buy but anything I wanted to know about the car was no trouble at all to Karl. Having decided I liked the car it came down to the matter of money! The car was fairly priced to begin with but I was offered, again without pressure, finance options. Karl also offered me what I considered a very fair price for my old car in part exchange. Within an hour of walking into the first place I had visited the deal was done! In all, this was an excellent service from start to finish and I wouldn't hesitate to recommend BIRKBROW MOTOR CO. It won't be long before my wife and daughter both need cars and we will going to see Karl and his colleagues again!

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Karl from Birkbrow Motor Company Ltd in response to Great all round experience

Thank you very much Martin for leaving us this review, we really appreciate it. Glad you were happy with the customer service you received when you visited us, and that you are happy with your new car. It was a pleasure to be able to help. Thank you also for your recommendation to other buyers. We look forward to seeing you and your family again in the future. Kind regards from Karl and everyone at Birkbrow Motor Company.

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Dealership Information

Birkbrow Motor Company is used car dealership based in the North East. Having recently moved premises from Saltburn by the Sea to Redcar, this second hand car dealer are now stocking over 50 cars at any one time. Birkbrow Motor Company offer services on site which include part exchange, free HPI checks and a range of warranties for your new car. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
125 reviews5 out of 5 stars — Rated Excellent
Excellent
124
Very Good
0
Average
0
Poor
1
Terrible
0

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    Contact Information

    Address

    Birkbrow Motor Company Ltd
    Ryan's Row Marske Industrial Estate Marske-by-the-Sea
    Redcar
    Redcar and Cleveland
    TS11 6HG

    Get in touch

    01287 282633
    http://www.birkbrowmotorco.co.uk/

    Opening times

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    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Birkbrow Motor Company Ltd

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