Blackbird Crossroads Motors Ltd

17 reviews4 out of 5 stars — Rated Very Good
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17 reviews from our car dealer reviews community
Leave a review for Blackbird Crossroads Motors Ltd

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17 reviews from our car dealer reviews community

Leave a review for Blackbird Crossroads Motors Ltd
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"great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

very helpful, I would recommend this garage to anyone

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"Great service, extremely happy"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my car earlier this month from Blackbird Crossroads Motors and would like to say I am extremely happy with my purchase and the car was exactly as described. The finance process was really easy and I was able to drive away the same day. Tom was really helpful and the rest of the team were all very professional. Had an issue with the tracking on the way home so I phoned up and was able to get the issue resolved the next day. Would recommend!

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"Very satisfied"
4.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my VW Passat 4 weeks agofrom Blackbirds Crossroads & have waited to see if any problems arouse. Car has performed really well, better than expected. I saw the car advertised and after phoning was told that it was at their storage unit. As l am 30 miles away made an appointment to view. Arriving the car was there and their salesman Jack took me on a test run. I had a car to trade in and we came to a deal both parties was happy with. Overall a good experience.

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"No problems!"
4.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i would happily recommend Blackbird Crossroads Motors! All of the staff were freindly and helpful and they were able to answer all of my questions. I have had my Hyundai 140 for a while now and it's running perfectly. It was a great price and a pleasure to drive. I am very happy!

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"good, local dealership"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to Blackbird Crossroads Motors in Leicester which is local to me and purchased my Audi A3. I have had no problems up to now and the dealers were very helpful and friendly. No complaints, I would recommend this dealership.

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"Reserve fee not refunded"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw a car on the Blackbird Crossroads Motors website and I called them scheduling a visit. The attend Jack ask me to make a £50 reserve fee which he assured was refunded for any reason. He took my debit card details and made the debit. I was visiting them and the car wasn't what I was expecting, so I asked to be refunded. They said 48hs it would be done. After 2 days, no refund. I called them and asked more 2 days, because they have to talk with their accountant. 2 days later, no refund. It seems they will not refund at all! I will have to go to small claims. Runway from them! £50! I will sue them for moral damages as well. It is robbery. It will be more than £50. Be sure.

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"Blackbird Review"
2.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car I bought from Blackbird Crossroads Motors was a better car than I expected for the money I spent. The salesmen were relaxed and never pressed for the sale, the issues I had was with their aftercare. Firstly I picked up the car 11 months to the day and 15000 miles since it's last service and this wasn't picked on the PDI, then a couple of tyres that were down to the wear indicators, their attitude was the car was sold with tyres of legal tread, so was pushed into if I want new tyres then I have to buy them myself, so after doing so I found that one of the wheels had a crack in it, as I thought it was a puncture, hence why I wanted the tyres changed. I then asked if I could have a full service as they let the car off the forecourt knowing that the oil needed changing, as the car told me everytime I started it. The courtesy car they gave me was a car they had taken in part exchange, it had rubbish in it, the heater didn't work so found it difficult to see on first starting it and they never completed all the work I requested to be done and to add insult to injury, I had some money taken out of the car that was hidden and I never thought anyone would steal out of my car. When confronting the salesmen on this, they said they welcomed me to call the police but they said it was my word against their mechanics, as obviously the guilty person would of course deny it. Felt it better to cut my losses and walk away and I'm not even a month into my warranty.

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"Amazing car"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW from here back in June. The car was really clean and in really good shape and very good value for money. I have had no issues with it at all. The dealers were super helpful and friendly and able to answer any questions. I would recommend for sure.

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"Love the car"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is beautiful! I have had no issues with it at all, it am very happy with it. I bought a Mini back in June. The sales team were brilliant and I do not have a bad word to say at all. I would highly recommend.

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"Bad aftercare"
2.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car has been back to the garage 3 times and still has ongoing issues. All the manager cares about it losing his profit. The car was not clean or as described. I would not recommend Blackbird Crossroads Motors.

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Dealership Information

Blackbird Crossroads Motors Ltd is an Independent dealership that is based in Leicester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
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Warranty
Ratings
17 reviews4 out of 5 stars — Rated Very Good
Excellent
10
Very Good
4
Average
2
Poor
0
Terrible
1

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Contact Information

Address

Blackbird Crossroads Motors Ltd
1 Blackbird Avenue
Leicester
Leicestershire
LE4 0AD

Get in touch

0116 2627695
https://www.my-1bcm.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

76%
Would recommend this dealer to family and friends
94%
Thought the dealer was knowledgeable and helpful
75%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Blackbird Crossroads Motors Ltd

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