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35 reviews from our car dealer reviews community
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35 reviews from our car dealer reviews community

Leave a review for Caralot (CLOSED DOWN)
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"Friendly and very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really friendly Sales team, very happy to help. Very nice environment and they are very laid back. I bought a Suzuki from them in April and I have had no issues at all up to now. I would certainly recommend this dealership.

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"Damian"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant choice buying from caralot. Excellent service right from the start. I would highly recommend these guys to anyone wishing to buy a used car.

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"BAL"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a 5 series BMW,in May 2016.. The car was exactly as described. I raised a few issues about paintwork on the wing mirror,and fixing the advisories shown on the mot document..These were fixed promptly. The salesman,Duncan, was very helpful. Caralot even did all my cherished number plate transfer paperwork. They did a fresh 12 month MOT,with a service.I was very happy with the car and their service, and would happily recommend this garage to my family and friends.

"Mr S P Cusdin"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car was not cleaned properly inside and out, also was advertised as having full service history and then I found out that it had missed a vital oil change service of the automatic gearbox which had started to play up. Caralot have tried to get the car fixed locally twice but when thay were told it needed a new gearbox by ford they pulled the car out of the garage. Two weeks of no contact from caralot I took the car to a DSG gearbox specialist and they told me it required a new clutch and recommended the gearbox be rebuilt as it missed a vital oil change. 10 weeks later they were supposed to pick the car up on Tuesday and failed to do so and now still waiting for them to come back to me as I would like my money back.

"Insignia driver"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an insignia over two years ago from caralot. Not only was the service first class but the car is one of the best I have owned and has never missed a beat. The after sales service is second to none and nothing was too much trouble for them. I would definitely recommend this dealer.

"Baker"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Yes I would recommend this garage

"Paul"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I drove 2 hours to Derby from Oxfordshire to view car that had been fantasticly advertised when I arrived at no point did any salesmen approach me so we found the car ourselves which was tucked away in corner on a muddy patch of ground. The car was described as loved by previous owners and how lucky they were to buy this car from main dealer. This car was very tatty and at £6500 and not as described be very careful would definitely not recommend catalog more like notelets.

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"Cheesed off"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have used Caralot previously, with hardly any issues! Well apart from driving away a vehicle when finance hadn't been confirmed 100% there end!! But that's to be left as another story! We returned to Caralot in January, this year, benefit of the doubt and all that! We got to test drive the vehicle that we were interested in (apart from the cloth interior needing a good clean and a couple of paint chips on the rear bumper needed sorting) we were impressed with how the vehicle performed on the test drive. We agreed to purchase the car and left £100 deposit. Now from what we were made aware, Caralot were going to try our current finance company, only! We waited almost 3 days and everytime I rang, we kept being fobbed off (Not a happy person at this point) When we finally got an answer (A decline, which is probably down to the fact we were trying to carry a little to much negative equity over from our current vehicle) it turned out, not only 1 finance company had been approached, a finance broker had been contacted and god knows how many companies have been tried, which has obviously done my husbands credit rating the world of good.....NOT!! Today we received the cheque, from our deposit, now most put a compliment slip in with them, not this, plain cheque with no thanks, no nothing! We will definitely steering clear from now on, we'll and truly learnt our lesson.

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"Eric"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid at all costs. Cars are not as described and all they're bothered about is taking your £100 deposit. Total waste of time.

"Gary"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a BMW from Caralot. The deal went really well. They even agreed a part exchange price for my 16 year old 3 series over the phone before I even went to view their car. The salesmen were all very helpful, friendly and professional. I am really happy with the deal and the car that I bought. No negatives for me so far. Would recommend them.

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Dealership Information

Car Dealer Reviews has been learned that Caralot has now gone into Liquidation and thus is no longer trading.

Whilst open this dealership appeared on a TV show aired on Dave; Used Car Wars. They went head to head with another car dealership called Geoff Cox Cars.

To read more information about this from the Derby Telegraph then please click here. 

Deals in: Cars
Manufacturers: Audi, BMW, Ford, Honda, Jaguar, Jeep, Land Rover, Lexus, Mercedes Benz, Vauxhall, Volkswagen
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
35 reviews3.7 out of 5 stars — Rated Very Good
Excellent
20
Very Good
2
Average
5
Poor
4
Terrible
4

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Contact Information

Address

Caralot (CLOSED DOWN)
Canalgate Park Nottingham Road
Spondon
Derby
Derbyshire
DE21 7SN

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Dealership Statistics

65%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Caralot (CLOSED DOWN)

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