Bought a car from Chapelhouse Car Sales 4 weeks ago. At the time of buying car there was a rattling noise to which I was told it was a tensioner and would be replaced on point of sale, which they did. Then still noisy they then said it was a pully which they replaced. However, there was still a noise to which Chapelhouse Car Sales said it was the air conditioning but they would not repair on the warranty and was going to cost £500. I explained that I would not have bought the car had I have known this but had no joy. So all in all I would not go there again or recommend them.

Went to look at a car, lovely looking Skoda, asked if four small jobs could be done to scratch's on front bumper, small scratches on foot well and petrol cap to be altered. As I didn't close I was told yes they would get it ready for the following Wednesday I was asked to call the day before to make sure it was ready, I went home buzzing. The next day I called to see if the car could be ready for Sunday and was told the jobs couldn't be done as I hadn't left a deposit, I said I wasn't very happy I should have been told this when I was at the garage the day before and told them they had gone back on their word and I hadn't even had a test drive so I wasn't willing to leave a deposit. I was told they won't do any work without a deposit (I was promised the work would be done for the following Wednesday). I arranged to have a test drive the following Sunday it was cancelled because someone called in sick. I'll let you make up your own mind if you trust this garage, suffice to say I won't be buying my car from them after all of this.

Bought my dream car from Chapelhouse Car Sales in Cradley Heath. In my opinion the car was full of faults. These issues have now been resolved which included a new clutch, new radiator and brakes adjusting.