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46 reviews from our car dealer reviews community
Leave a review for East Lancashire Car Centre

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46 reviews from our car dealer reviews community

Leave a review for East Lancashire Car Centre
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"Give them a chance!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve just last week (Jan 18) purchased an Audi A6 Avant from ELCC and I can’t fault the dealer. Ok so when I turned up the place was a little different than expected, but in a previous job working for a mobile repair company I’d seen many small lock ups similar to this so it didn’t concern me. Adam arrived shortly after me as he was ‘bringing the car from the new location’ (perhaps the only misdemeanour from them!) The car was in perfect condition having had a full vallet and a 12 month MOT just carried out. Huge spec car with many extras and lots of money just spent, complete with receipts, on its last service from previous owner to make it ‘sale ready’. I didn’t leave a holding deposit and I was allowed a test drive before returning home (30 miles away) to consider the purchase. Adam answered all phone calls and all questions, even sending me photos of all paperwork (which actually allowed me to find contact details of the previous owner, so I contacted him for peace of mind having read these reviews). I decided to purchase the car and called to leave a deposit (all payments by bank transfer), and went to collect the car a few days later. Not much wriggle room on price but the car was the cheapest for the spec out there so worth the asking. 3 month warranty paperwork received 2 days after purchase, log book received a week after. Perhaps I’ve had a good service as the car was in good shape, but GIVE THEM A CHANCE! If the car is right for you don’t let the reviews put you off. Most reviewers here are annoyed by the different than expected location, but remember this is a small dealer. With a small lock up comes low overheads and better priced cars!! Any questions happily contact me on Twitter @benish7

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+0 Found this review helpful
"Didn’t mean 1 star! Should get -20 star!"
1 out of 5 stars See
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It shows on web page cars next to a nice white wall which u think is side of showroom, but after 4hrs drive from Scotland u notice that there is no white walls but a horrible old car lock up hidden away from anything, I actually thought my satnav took me to wrong place. Cupra k1 was the car I was purchasing and boy was I let down, and after telling them about everything that was wrong all I got in return was a load of rubbish!! DO NOT TRUST THESE PEOPLE!!, I swapped my grey Leon fr for white cupra k1, if you read this east lanarc boys you'll know exactly who I am as we had a very calm chat on phone after refusing to help with problems with car.

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"Extremely clean huge spec car "
4.8 out of 5 stars See
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So. After reading many bad. Reviews and after already putting a £500 deposit on a £19,000 2015 330d x drive m sport with 10k of factory extras I was a little worried what I was letting my self in for as the price was very good. And the car looked perfect in the detailed pictures. . But I'm so gIad I read the reviews after placing the deposit. I must admit I had a restless night but today I went to there place to hopefully collect our new car. OK the chap was a little late meeting me but had been and had a full valet done on the car. So we forgive you. The car itself is one of the cleanest I've seen. Apart from a few stone chips to the front that can be expected of the millage she's done. The car is in show room condition throughout as advertised . And after a 150 mile drive home we are over the moon with it. I'm. A bmw specialist and this car with this spec is very rare and In this condition is a dream come true. So please don't let these bad reviews prevent you from going for a look. Yes they work out an old converted mill into small industrial units and they don't have the million £ show room but look at there prices. It's all relative. So be realistic.

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+9 Found this review helpful

George in response to Extremely clean huge spec car

Was the the one with 15k miles on the clock ?

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"Worst experience ever."
1 out of 5 stars See
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I definitely would not recommend East Lancashire Car Centre, The service I received there was the worst I had ever experienced. I bought an Audi from them and it had a lot of issues. The dealership then tell you to go somewhere and pay to find out what the issues are, then one you do they tell you that you shouldn't have done that they start ignoring your calls. Also I had to travel a hour and half to get there which made things even harder for me.

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+3 Found this review helpful

David ogilvie in response to Worst experience ever.

I’m the exact same I traveled from Scotland to east Lanarkshire to swap my perfectly fine seat Leon fr for Leon cupra k1, soon as I drove away the computer on dash went blank so I didn’t know how much fuel I had all the way back to Scotland... 3-4hr drive, boot doesn’t open with key, drivers door and back left now doesn’t work with key, bought it December 2016 and had first mot February 2017 but failed due to cracked back spring , oh and as driving away from purchase the break pedal vacuum hose had a leak, when I phoned to tell them all that was wrong they told me that there was nothing wrong with the car and that it was in perfect condition.... lot of rubbish, Iv just had it thru full diagnostics check and Iv got a a4 sheet of paper with everything that’s wrong with it. Please don’t buy from them as they will only tell you what you want to hear, even with the breaks situation I explained I have two young daughters so didn’t want anything bad happening and they basically told me that they wouldn’t help and that nothing was wrong with the car, I’m paying just under £10,000 for a car that thru webuyanycar.com is worth £3600, stay away from these guys.

"Excellent service"
5 out of 5 stars See
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Vehicle cleanliness
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Bought my Golf gti from East Lancashire Car Centre, excellent service from start to finish and got a better deal on my old car in part exchange than other dealers were offering, highly recommend them.

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+3 Found this review helpful
"What a disappointement"
1 out of 5 stars See
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I contacted East Lancashire car Centre in regards to viewing a car (I'm 5/6 hours drive away) I asked whether to leave a deposit and was told no its ok. I queried all the other less than favourable reviews only to be told dont have high expectations of the place in which they were selling, it wasnt a high end show room. With that in mind I was still keen to purchase the car and despite pre planning with them to go and have a look, when I called on the day to advise our arrival time, I was told not to bother coming because someone was enquiring about the car on finance. I reminded them that I would be a cash sale and if the vehicle was as described they would have cash that day. I was still told no they would wait the finance out. 8 weeks later and the car is still showing as available, no deposit taken, not sold. I felt their customer service skills were non existant and felt messed around when I was really keen to purchase a car they had for sale, so I wouldnt recommend them as they dont seem interested in actually selling their cars.

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+6 Found this review helpful
"Very Poor!"
1 out of 5 stars See
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I rung up & made an appointment to view an Audi A3 that the East Lancashire Car Centre had for sale, I arrived on time at the postcode given and couldn't find the dealership because there isn't one it's a run down shed which I would of never found, I had to ring this guy called Adam who arrived 35 min late because he was in the middle of moving. As previously stated in other reviews. Adam was very reluctant to let us test drive the car. He stated he would only let us drive it if we were genuine. We had travelled over 100 miles. Adam took us out in the car, still reluctant to let us test drive the car. We finally got to test drive the car, after driving a very short distance. Adam asked us to turn back, we wanted a proper test drive of the vehicle. Good job really, when we returned to the yard the gear box decided to empty all of its oil onto the floor. Adam looked under the vehicle and told us it was a loose sump plug from when it was serviced. How he could see this was beyond me, as the vehicle had an under tray fitted! I would stay away from this guy. He was willing to take nearly £8000 from us then try and drive the vehicle 100 miles back home. No shame Adam.😡

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+7 Found this review helpful
"PLEASE STAY AWAY"
1 out of 5 stars See
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These guys should be reported to trading standards, they are making a good wage just from non refundable deposits cause believe me you'll want your money bac, read past reviews any good review will have been posted by the bro's not a genuine customer, if you have a bad experience report them they need to be stopped trading.

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+11 Found this review helpful
"Dodgy Dealers"
1 out of 5 stars See
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Part ex'd my car, they took £100 off my boyfriend as a deposit until we sent them our log book for the car, had to chase them for this refund for weeks. Now to find they have paid off my old finance but never put the car in their name meaning i can't get my refund for the tax i have paid until the end of the year. Called DVLA, going to sorn the car with the details i took before sending them the log book and let them deal with it. DO NOT BUY FROM THIS GARAGE. If the area the garage is situated in is not enough to put you off, read the rest of the reviews online!

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+15 Found this review helpful
"very poor"
1 out of 5 stars See
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Do not trust East Lancashire Car Sales. I cannot believe they are still trading after all these bad reviews. Left a £250 deposit on a vehicle after speaking to Adam. He was very hesitant in giving me the vehicle registration when i asked to do a HPI. He told me the vehicle i was interested in had only one owner and never been in any accidents. Done a Hpi came back with 3 owners. Still went to see the car as i had left a deposit. When i got there i couldn't believe they where working out of a hut (nothing like the pictures) the car was very dirty and found the car was accident damage repaired. (kept it dirty to hide the bad repair job). He insisted he didn't lie and told me the deposit was non refundable! STAY WELL CLEAR.

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Dealership Information

Based in Colne and covering the Lancashire area; East Lancashire Car Centre provides those in the area with a choice in used sports and performance car sales. Their range includes popular names such as Seat, Vauxhall and Subaru and they also offer finance, warranty, cars bought for cash and part exchange on site too. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
46 reviews2.6 out of 5 stars — Rated Average
Excellent
15
Very Good
1
Average
6
Poor
7
Terrible
17

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Contact Information

Address

East Lancashire Car Centre
Lenches Road
Colne
Lancashire
BB8 8ET

Get in touch

07582 227599
http://www.eastlancashirecarcentre.co.uk

Opening times

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Dealership Statistics

34%
Would recommend this dealer to family and friends
43%
Thought the dealer was knowledgeable and helpful
35%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About East Lancashire Car Centre

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