East Lancashire Car Centre reviews, Colne
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41 reviews from our car dealer reviews community
Leave a review for East Lancashire Car Centre

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41 reviews from our car dealer reviews community

Leave a review for East Lancashire Car Centre
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"What a disappointement"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I contacted East Lancashire car Centre in regards to viewing a car (I'm 5/6 hours drive away) I asked whether to leave a deposit and was told no its ok. I queried all the other less than favourable reviews only to be told dont have high expectations of the place in which they were selling, it wasnt a high end show room. With that in mind I was still keen to purchase the car and despite pre planning with them to go and have a look, when I called on the day to advise our arrival time, I was told not to bother coming because someone was enquiring about the car on finance. I reminded them that I would be a cash sale and if the vehicle was as described they would have cash that day. I was still told no they would wait the finance out. 8 weeks later and the car is still showing as available, no deposit taken, not sold. I felt their customer service skills were non existant and felt messed around when I was really keen to purchase a car they had for sale, so I wouldnt recommend them as they dont seem interested in actually selling their cars.

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"Very Poor!"
1 out of 5 stars See
Dealer's knowledgeable
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I rung up & made an appointment to view an Audi A3 that the East Lancashire Car Centre had for sale, I arrived on time at the postcode given and couldn't find the dealership because there isn't one it's a run down shed which I would of never found, I had to ring this guy called Adam who arrived 35 min late because he was in the middle of moving. As previously stated in other reviews. Adam was very reluctant to let us test drive the car. He stated he would only let us drive it if we were genuine. We had travelled over 100 miles. Adam took us out in the car, still reluctant to let us test drive the car. We finally got to test drive the car, after driving a very short distance. Adam asked us to turn back, we wanted a proper test drive of the vehicle. Good job really, when we returned to the yard the gear box decided to empty all of its oil onto the floor. Adam looked under the vehicle and told us it was a loose sump plug from when it was serviced. How he could see this was beyond me, as the vehicle had an under tray fitted! I would stay away from this guy. He was willing to take nearly £8000 from us then try and drive the vehicle 100 miles back home. No shame Adam.😡

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"PLEASE STAY AWAY"
1 out of 5 stars See
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These guys should be reported to trading standards, they are making a good wage just from non refundable deposits cause believe me you'll want your money bac, read past reviews any good review will have been posted by the bro's not a genuine customer, if you have a bad experience report them they need to be stopped trading.

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+1 Found this review helpful
"Dodgy Dealers"
1 out of 5 stars See
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Part ex'd my car, they took £100 off my boyfriend as a deposit until we sent them our log book for the car, had to chase them for this refund for weeks. Now to find they have paid off my old finance but never put the car in their name meaning i can't get my refund for the tax i have paid until the end of the year. Called DVLA, going to sorn the car with the details i took before sending them the log book and let them deal with it. DO NOT BUY FROM THIS GARAGE. If the area the garage is situated in is not enough to put you off, read the rest of the reviews online!

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+5 Found this review helpful
"very poor"
1 out of 5 stars See
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Resolving issues

Do not trust East Lancashire Car Sales. I cannot believe they are still trading after all these bad reviews. Left a £250 deposit on a vehicle after speaking to Adam. He was very hesitant in giving me the vehicle registration when i asked to do a HPI. He told me the vehicle i was interested in had only one owner and never been in any accidents. Done a Hpi came back with 3 owners. Still went to see the car as i had left a deposit. When i got there i couldn't believe they where working out of a hut (nothing like the pictures) the car was very dirty and found the car was accident damage repaired. (kept it dirty to hide the bad repair job). He insisted he didn't lie and told me the deposit was non refundable! STAY WELL CLEAR.

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+3 Found this review helpful
"Suspect cars"
1.6 out of 5 stars See
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I rung up & made an appointment to view a Audi A4 Avant that the East Lancashire Car Centre had for sale, I arrived on time at the postcode given and couldn't find the dealership because there isn't one it's a run down shed which I would of never found, I had to ring this guy called Adam who arrived 35 min late because he was in the middle of moving (bull), anyway he arrived driving the car which looked mint white with black alloys MJ10 RNX Auto, took it for drive all well apart from the gearbox jerked when setting off on a hill when I mentioned it he tried to make it out that's normal for Auto's and that it's been serviced, I spoke to a Audi specialist and they say that between 2008-2013 the car gearbox suffers a common fault which can cost from £2000 upwards, when I rung Adam back and told him he quite arrogant & clever, also the service book looked iffy.

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+10 Found this review helpful
"Do not trust"
1 out of 5 stars See
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So here we go..First of all don't trust East Lancashire Car Centre. I purchased a car from them after they gave me a price on my car in PX. Agreed px left a hefty deposit and returned a week later for the exchange. 1. Arrived after changing private plate and insurance waited for Adam (doubt it's his real name) he slated my vehicle and thrashed the balls out of it saying this is wrong that's wrong the DSG box is on its way out utter nonsense. 2. Spoke to his boss we dot want your car ?? What we agreed a deal already no mate its something we wouldn't sell we'd send it to auction. Sorry if you want that car then it's another £1000. Well after travelling a few hrs to get there and swopping number plate insurance etc what could I do I couldn't drive my car home so had to stump up the money. 3. 2 days later my car is in their website singing its praises. They say we are moving but have been saying that for years they have a small unit In a little yard nothing like their website hype. I should have looked for reviews before I bought from these so called prestigious dealers. There are loads of bad reviews about them and their tactics. Do not buy from East Lancashire Car Centre, walk away please I know now I should have told them to jog on but caught with no insurance and the hours spent traveling I couldn't really do much else. Oh and the free insurance they offer is not free you have to pay for it. Worst dealers in the UK.

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+19 Found this review helpful
"Terrible and something not right"
1 out of 5 stars See
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Drove almost 100 miles to view a 2015 Civic Type R for sale at East Lancashire Car Centre, got there and was expecting a professional dealer housed in a new unit (judging from the photos) what I got was a dodgy brick shed with cut and shut cars being welded together outside. Was given the standard "we are in the process of moving" which is obviously rubbish. "Adam" spent all his time on the phone while I stood looking at the car waiting for him to answer my questions. Incidentally "Adam" clearly isn't his "real" name and a name he's used to try and get away from the fact he's Asian. Car itself - something very dodgy about it, was a 2015 with 15k on it but judging from the amount of wear and tear on the seats it looked more like it had done 150k miles. Every issue I raised I was told the car was still under warranty and Honda would sort it out. I suspect the car was either a CAT D or been clocked.

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+21 Found this review helpful
"STAY CLEAR"
2 out of 5 stars See
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"Sorry about this we're in the middle of moving" absolute Bull read past reviews been moving for years, clever operation a hand full of cars kept in a crappie lock up if you look at the website you would think a place the size of Motorpoint car dealership and the salesman "Adam" hahaha yeah right he can't half talk the talk he talks faster than the cars he's trying to sell 100 miles an hour, STAY CLEAR half of the good comments have probably been submitted by themselves because seriously there's something not right with East Lancashire Car Centre.

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"East Lanc Car Centre Review"
3.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Could have been a lot better. The car was not clean when I collected it, It was full of stuff and for some reason the dealer had added another 200 pounds to the price which I wasn't really in a position to reject after travelling for 5 hours to get there. And I'm already having to have the brake disks changed and I only bought the car in January. They have some good stock but they are not a good company. I wouldn't recommend East Lancashire Car Centre.

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+7 Found this review helpful
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Dealership Information

Based in Colne and covering the Lancashire area; East Lancashire Car Centre provides those in the area with a choice in used sports and performance car sales. Their range includes popular names such as Seat, Vauxhall and Subaru and they also offer finance, warranty, cars bought for cash and part exchange on site too. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
41 reviews2.5 out of 5 stars — Rated Poor
Excellent
12
Very Good
1
Average
6
Poor
7
Terrible
15

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Contact Information

Address

East Lancashire Car Centre
Lenches Road
Colne
Lancashire
BB8 8ET

Get in touch

07582 227599
http://www.eastlancashirecarcentre.co.uk

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Dealership Statistics

31%
Would recommend this dealer to family and friends
41%
Thought the dealer was knowledgeable and helpful
33%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About East Lancashire Car Centre

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