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54 reviews from our car dealer reviews community
Leave a review for East Lancashire Car Centre

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54 reviews from our car dealer reviews community

Leave a review for East Lancashire Car Centre
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"Highly recommended 5 star service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my 2016 330d Touring from ELCC. After months of searching for the right car and numerous visits to various BMW dealerships i came across one with these guys and thought I would take a look as they had quite a few high spec models I was looking for. On the day I couldn't decide between 2 cars they had as they were both exceptionally clean and with good specs so after going away for a coffee I returned and bought my car of choice. The cars were both in better condition than I had seen previously with other dealers and the part exchange was fair too. Highly recommend these guys and would definitely use them again when the time comes.

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"Brilliant service"
5 out of 5 stars See
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Very good and a genuine company. sales assistant very helpful very good car answered all my questions all documents were provided would recommend them to family and friends

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+4 Found this review helpful
"Over the moon"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got my audi a6 bitdi with full spec from ELCC. Adam held it three weeks on a £250 deposit and could have sold it 100 times over he answered every call or called me straight back even on his day off. The showroom is not what you expect but you're not buying a showroom you're buying a car an not at showroom prices would recommend to a friend I'm over the moon

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+4 Found this review helpful
"Great service car was as described"
5 out of 5 stars See
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Car was as described as we were over in Northern Ireland no messing around by Adam courtesy call on Monday after purchase over the moon with our Golf R will deffo be back

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+4 Found this review helpful
"Something not right"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sent emails regarding a Golf R. Very slow in replying and vague. Stated I could pay a £250 deposit on the car whilst I sold my own. Car was to be reduced by £700 if I did it that way rather than part ex. Couldn’t understand why. Email with bank details on to xfer the deposit to didn’t seem professional as you would expect from an established garage. Decided to read reviews before doing so and needless to say my mind was made up. As the title suggests something doesn’t ring right.

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+1 Found this review helpful
"Dodged a bullet by the looks of it."
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ready to give a deposit on a 2015 BMW 330d xDrive and have it shipped up to me in Scotland. I have carried out the same process numerous times without issue before, Before I was ready to give him a "non refundable" refundable deposit for the car he offered me £500 less than he had originally offered trade in for my own car. Deal breaker and thank goodness that it was after reading these reviews. Agree that the pictures of their location sounds like a total con from the pictures in the adverts. Lesson learned, thanks folks. Hopefully knowing that your reviews have helped other may lessen your pain, ever so slightly.

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"Will feed you lies for the sale!!! "
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a BMW 1 series from a member of staff and his mystery boss but after driving the car for a day i noticed that the heating on the car only works on the passenger now buying this car in the winter that's an issue as i'm constantly cold! After bringing this to his attention in his words he said "he's waiting to hear back from the engineer" everytime i ring for an update! Which is lies the place in the photos looks nice but its far from right! its a old rundown shed where he keeps the cars and he said "We are moving to a new place soon" looking at the other reviews on here it seems like hes been moving for a while now.. also the insurance they provide you is not free you cant test drive the car and he always turns up late! I've pretty much given up with the guy fixing the heating even though i'm supposed to have 3 months warranty.. if you want a car from these guys don't leave any stone unturned make sure everything checks out as i'm dreading to think how much this is now going to cost me. O and to top it off they didn't send my Log book for 2 months so if you pay your tax monthly like i did then the DVLA were still charging me for my old car and they refused to give me a refund i told them about this he said they forgot and told him that he needs to refund me the tax and to be fair i did get the refund from them but it took a few phones for about 2 weeks for them to send it through.

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"Golf R"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just returned with my new car from East Lancashire Car Centre. The car was faultless on a nigh on 300 mile drive home. Got a good deal with the car and Adam who sold it to me was great, polite and efficient and held the car with a small deposit for over a week until my finances were sorted even though he could've sold the car over and over. I would buy from them again.

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"Give them a chance!"
5 out of 5 stars See
Dealer's knowledgeable
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I’ve just last week (Jan 18) purchased an Audi A6 Avant from ELCC and I can’t fault the dealer. Ok so when I turned up the place was a little different than expected, but in a previous job working for a mobile repair company I’d seen many small lock ups similar to this so it didn’t concern me. Adam arrived shortly after me as he was ‘bringing the car from the new location’ (perhaps the only misdemeanour from them!) The car was in perfect condition having had a full vallet and a 12 month MOT just carried out. Huge spec car with many extras and lots of money just spent, complete with receipts, on its last service from previous owner to make it ‘sale ready’. I didn’t leave a holding deposit and I was allowed a test drive before returning home (30 miles away) to consider the purchase. Adam answered all phone calls and all questions, even sending me photos of all paperwork (which actually allowed me to find contact details of the previous owner, so I contacted him for peace of mind having read these reviews). I decided to purchase the car and called to leave a deposit (all payments by bank transfer), and went to collect the car a few days later. Not much wriggle room on price but the car was the cheapest for the spec out there so worth the asking. 3 month warranty paperwork received 2 days after purchase, log book received a week after. Perhaps I’ve had a good service as the car was in good shape, but GIVE THEM A CHANCE! If the car is right for you don’t let the reviews put you off. Most reviewers here are annoyed by the different than expected location, but remember this is a small dealer. With a small lock up comes low overheads and better priced cars!! Any questions happily contact me on Twitter @benish7

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+1 Found this review helpful
"Didn’t mean 1 star! Should get -20 star!"
1 out of 5 stars See
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It shows on web page cars next to a nice white wall which u think is side of showroom, but after 4hrs drive from Scotland u notice that there is no white walls but a horrible old car lock up hidden away from anything, I actually thought my satnav took me to wrong place. Cupra k1 was the car I was purchasing and boy was I let down, and after telling them about everything that was wrong all I got in return was a load of rubbish!! DO NOT TRUST THESE PEOPLE!!, I swapped my grey Leon fr for white cupra k1, if you read this east lanarc boys you'll know exactly who I am as we had a very calm chat on phone after refusing to help with problems with car.

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+8 Found this review helpful
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Dealership Information

Based in Colne and covering the Lancashire area; East Lancashire Car Centre provides those in the area with a choice in used sports and performance car sales. Their range includes popular names such as Seat, Vauxhall and Subaru and they also offer finance, warranty, cars bought for cash and part exchange on site too. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
54 reviews2.7 out of 5 stars — Rated Average
Excellent
20
Very Good
1
Average
6
Poor
9
Terrible
18

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Contact Information

Address

East Lancashire Car Centre
Lenches Road
Colne
Lancashire
BB8 8ET

Get in touch

07582 227599
http://www.eastlancashirecarcentre.co.uk

Opening times

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Dealership Statistics

38%
Would recommend this dealer to family and friends
46%
Thought the dealer was knowledgeable and helpful
37%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About East Lancashire Car Centre

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